Fast, Competitive eCommerce Fulfilment.

Trusted Melbourne eCommerce fulfilment for growing online retailers. Fast, accurate pick, pack and dispatch from our Epping and Heidelberg warehouses since 1994.

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Australia-Wide Fulfilment

Fast Onboarding

Shopify-Friendly

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Our Solution

Outgrowing your current logistics?

Late dispatch, picking errors and operational bottlenecks don't just slow you down — they cost you customers. Our Melbourne-based eCommerce fulfilment team has the experience and capacity to fix that, operating from Epping and Heidelberg since 1994.

Faster
Dispatch

We process orders quickly so your customers receive purchases sooner – and come back again.

Fewer Fulfilment
Errors

Reliable, high-volume order processing with consistent accuracy and fast turnaround.

Scale Without
Hiring

Handle seasonal spikes and increasing order volumes without hiring or expanding infrastructure.

Better Delivery
Experience

Reliable dispatch and tracking improve customer satisfaction and post-purchase experience.

Simplified
Returns

Streamlined returns processing keeps customers happy, brand reputations protected and inventory moving.

More Time
To Grow

Step away from packing tables and focus on growing your store. Our Melbourne eCommerce fulfilment team will take care of the rest.

Warehouse worker in a bright vest opens a cardboard box, revealing packaged items and a 'Thank you' card on a steel table.

Years Experience

Orders Dispatched Daily

Active Clients

Fulfilment Accuracy

Industries

We support eCommerce brands across a wide range of industries.

Stack of folded sweatshirts in cream, gray, navy, olive, and black with a beige baseball cap and a wooden hanger on a gray surface.

Apparel

Neutral-colored baby care set including plush bunny, feeding bottle, stackable rings, bib, soft booties, and a folded blanket in soft beige tones.

Baby & Kids

Beauty

Digital

Neutral-toned gift set: beige and gray envelopes with blank cards and a silk ribbon beside a small wrapped gift with a bow

Gift Cards

Gray first aid kit with white cross, surrounded by medical supplies (bandages, tape, thermometer, pills, gauze) for emergencies.

Healthcare

Basket of dog toys and supplies including a plush dog, blue ball, rope toy, and brush with a gray pet bowl, leashes, and a bone-shaped chew toy nearby

Pet

Roll of gray yoga mat with navy sneakers, a blue water bottle, dumbbells, and a tennis ball laid out for workout.

Sporting Goods

Black over-ear headphones beside a wireless charger, a smartphone, a tablet, and a braided USB-C cable.

Tech

Soft brown teddy bear surrounded by colorful wooden blocks, stacking rings, a wooden car, and puzzle pieces for kids' playtime.

Toys

Client Stories

The results speak for themselves.

BBC has been with DMC for 8 years now, from Richmond to Heidelberg and now Epping. Over that whole time, they’ve never felt like just another 3PL, DMC always felt like a genuine extension of our team. They’re a great family run business with great people and that personal contact makes a huge difference. We’ve loved working with Tanya, Danny, Billie, Rick and plenty of others over the years, and that support has been a big part of our journey! As we’ve grown, DMC has grown with us. They’ve helped us level up with more structure, systems and processes, while still being accommodating from day one when we were smaller and figuring things out. That’s what makes them different, it never feels like a rigid setup where you have to do things their way only. They work with your business, adapt where needed, and always find a way to get it done. The Epping setup in particular has been amazing and shows they’re continuing to evolve with the times while keeping the same great service.

— 3PL Retail

Working with Tanya, Peter and the Team at DMC has been an absolute pleasure, over the past 15 years. We were first introduced through a combination of word of mouth and online research, and from the very beginning, DMC stood out as a trusted and capable business partner. No matter the challenge, DMC are always ready with solutions—practical, thoughtful, and tailored to suit both our business needs and our customers. Their ability to collaborate seamlessly with our retail clients has made a significant difference, and their proactive approach—constantly bringing new ideas and improvements to the table—ensures we are always evolving and staying ahead. We would highly recommend them to anyone looking for a 3PL partner who is professional, affordable, and reliable.

— 3PL Retail/EDI

We’ve worked with DMC for many years, and they’ve been a key part of Prene’s operational growth. Moving to DMC allowed us to shift our focus from working in the business to working on it, which has been invaluable. The team is approachable, collaborative, and genuinely invested in our brand. Over time, the relationship has become a very personal one, and we value their ongoing support.

— 3PL Retail

DMC manages our client fulfilment through integrated ordering systems that handle stock, backorders, invoicing and operational reporting. Their support covers storage, daily order processing and high-volume campaign execution — including printing, addressing, folding, insertion and postal lodgement.

— Automotive Marketing Agency

They’ve never felt like just another 3PL — DMC has always operated as a genuine extension of our team. Their reliability and consistency make a real difference to our day-to-day operations.

— Fashion Retailer

We originally found Direct Mail Corporation while looking for a 3PL solution. Rang around, met with a couple and decided DMC was for us. We have been working together for 7 years now and it’s been a great experience. The team are very easy to work with, communicate well and run a good operation. We definitely recommend them.

— 3PL wholesale

No matter the challenge, DMC always find a way to make it work. Their flexibility and reliability have been a huge support to our operations.

— Beauty Retailer

Moving to DMC allowed us to shift our focus from working in the business to working on it, which has been invaluable. The team is approachable, collaborative & genuinely invested in our brand.

— Automotive Brand

Nothing is too much trouble when it comes to these guys. Starting an online business can be daunting, so it's really great to know that we can turn to this A+ team. I completely recommend. Keep up the great work DMC!

— Pet Products Retailer

The team are very easy to work with and consistently deliver on what they promise. We know our orders are being handled properly.

— Car Parts Retailer

Switch without disruption.

Changing eCommerce fulfilment providers does not need to interrupt your business. We manage the transition carefully so you can move across with confidence.

Where It All Happens