Scale orders.
Not overheads.

DMC stores your stock, picks and packs every order, manages dispatch and keeps inventory visible—so growth does not mean more warehouse space, more staff or more operational pressure.

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Smiling woman in a light blouse sits at a wooden table with a laptop and smartphone, surrounded by packing boxes in a clothing boutique.

Years Experience

Orders Dispatched Daily

Active Clients

Fulfilment Accuracy

Warehouse worker in a neon vest packs and seals a cardboard box at a shipping station, with a tape dispenser and packing list on the desk.

Our 3PL Solution

From stock in to orders out

Outsourcing fulfilment should take complexity off your team—not give you another operation to manage.

DMC brings secure warehousing, inventory control, pick and pack, dispatch and returns together under one accountable team, with experienced people keeping every order on track.

It’s an approach we’ve refined over more than 30 years of fulfilment and logistics.

How it works

From stock received
to orders dispatched.

A good 3PL partner should give you visibility - not another black box.

See how DMC receives, stores, manages, picks, packs and dispatches your inventory through one controlled operation, with experienced people overseeing every critical stage.

What this means for your business:

Accuracy built into every stage - from stock receipt through to dispatch.

Visibility across your stock, orders and every step in between.

Experienced people overseeing the critical stages and staying accountable.

What We Do

What we handle.

eCommerce
Fulfilment

Pick, pack and dispatch with speed and precision — built for growing online brands.

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Order
Fulfilment

Reliable, high-volume order processing with consistent accuracy and fast turnaround.

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Pick & Pack
Services

Efficient, systemised fulfilment designed for scale and peak demand.

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Warehousing &
Inventory

Secure storage with real-time visibility and controlled stock management.

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How it works

Connected. Stocked.
Packed. Delivered.

01.

Connect your store or brief your requirements

02.

Send inventory to our warehouse

03.

Orders are processed and dispatched

04.

Delivered to your customers

05.

Ongoing support and visibility

Why DMC

Proven at scale.
Still hands-on.

30+ years in operation

Deep experience across fulfilment, warehousing, distribution and campaign logistics.

Two Melbourne facilities

6,000 pallet positions with capacity for everyday demand and high-volume peaks.

200+ active clients

A proven operating model supporting growing brands and complex organisations.

People who take ownership

Experienced teams who solve problems, manage the detail and stay accountable.

Client Stories

Trusted to get
every order right.

BBC has been with DMC for 8 years now, from Richmond to Heidelberg and now Epping. Over that whole time, they’ve never felt like just another 3PL, DMC always felt like a genuine extension of our team. They’re a great family run business with great people and that personal contact makes a huge difference. We’ve loved working with Tanya, Danny, Billie, Rick and plenty of others over the years, and that support has been a big part of our journey! As we’ve grown, DMC has grown with us. They’ve helped us level up with more structure, systems and processes, while still being accommodating from day one when we were smaller and figuring things out. That’s what makes them different, it never feels like a rigid setup where you have to do things their way only. They work with your business, adapt where needed, and always find a way to get it done. The Epping setup in particular has been amazing and shows they’re continuing to evolve with the times while keeping the same great service.

— 3PL Retail

Working with Tanya, Peter and the Team at DMC has been an absolute pleasure, over the past 15 years. We were first introduced through a combination of word of mouth and online research, and from the very beginning, DMC stood out as a trusted and capable business partner. No matter the challenge, DMC are always ready with solutions—practical, thoughtful, and tailored to suit both our business needs and our customers. Their ability to collaborate seamlessly with our retail clients has made a significant difference, and their proactive approach—constantly bringing new ideas and improvements to the table—ensures we are always evolving and staying ahead. We would highly recommend them to anyone looking for a 3PL partner who is professional, affordable, and reliable.

— 3PL Retail/EDI

We’ve worked with DMC for many years, and they’ve been a key part of Prene’s operational growth. Moving to DMC allowed us to shift our focus from working in the business to working on it, which has been invaluable. The team is approachable, collaborative, and genuinely invested in our brand. Over time, the relationship has become a very personal one, and we value their ongoing support.

— 3PL Retail

DMC manages our client fulfilment through integrated ordering systems that handle stock, backorders, invoicing and operational reporting. Their support covers storage, daily order processing and high-volume campaign execution — including printing, addressing, folding, insertion and postal lodgement.

— Automotive Marketing Agency

They’ve never felt like just another 3PL — DMC has always operated as a genuine extension of our team. Their reliability and consistency make a real difference to our day-to-day operations.

— Fashion Retailer

We originally found Direct Mail Corporation while looking for a 3PL solution. Rang around, met with a couple and decided DMC was for us. We have been working together for 7 years now and it’s been a great experience. The team are very easy to work with, communicate well and run a good operation. We definitely recommend them.

— 3PL wholesale

No matter the challenge, DMC always find a way to make it work. Their flexibility and reliability have been a huge support to our operations.

— Beauty Retailer

Moving to DMC allowed us to shift our focus from working in the business to working on it, which has been invaluable. The team is approachable, collaborative & genuinely invested in our brand.

— Automotive Brand

Nothing is too much trouble when it comes to these guys. Starting an online business can be daunting, so it's really great to know that we can turn to this A+ team. I completely recommend. Keep up the great work DMC!

— Pet Products Retailer

The team are very easy to work with and consistently deliver on what they promise. We know our orders are being handled properly.

— Car Parts Retailer

Frequently Asked Questions

What to know before you
outsource fulfilment.

3PL (third-party logistics) involves outsourcing your warehousing, order fulfilment and distribution to a specialist provider. 

DMC manages the full process — from receiving and storing your inventory through to picking, packing and delivering orders to your customers.

DMC is best suited to businesses dispatching a minimum of 300 orders per month. From there, our warehousing, systems and fulfilment teams can scale with your ongoing growth, seasonal peaks and campaign-driven demand.

Most businesses consider 3PL when order volumes increase, operations become difficult to manage, or fulfilment begins impacting customer experience. If your team is spending significant time on fulfilment, it’s usually the right time to outsource.

Yes. DMC supports integration with a range of eCommerce platforms and order systems, allowing orders to flow directly into fulfilment processes and improving visibility across your operations.

Orders are processed through structured workflows with multiple verification points. Combined with experienced fulfilment teams, this ensures a high level of accuracy even at scale.

You’ll have clear visibility across inventory, order status and fulfilment activity. This allows you to monitor performance, track stock and stay informed without needing to manage day-to-day operations directly.