Retail Store Fulfilment

Whether it’s baby clothes or designer handbags, skincare or board shorts, even some industrial products – if you can imagine it sold in a retail store, it’s very likely we’ve handled it.

Everyday, we fulfil orders for big products, small products, odd-shaped and fragile products.

Our team scales up and down on demand, so our retail stores never need worry about staffing. They can focus on foot traffic, while we focus on their online orders.

We work with small retailers – and some of Australia’s biggest names. Their products are stored in our secure warehouses, we pick customer orders as they arrive and send them out quickly and accurately. Plus, we handle all returns.

You’ll get access to an online dashboard that shows you – in real time – plus we pass on preferential courier rates.

If you are sending out more than 300 orders per month, it’s time to talk to our friendly, expert eCommerce logistics team. Call 1300 337 100.

Why retail stores should work with us.

Being a retail store is busy and hard. So, imagine if you had a partner that removed all the stress relating to order fulfilment.

We have implemented the latest technology, systems and processes, and we hire a scalable workforce, so Melbourne retail stores can access a retail store order fulfilment solution that they can depend on.

We’re 100% Aussie-owned – fast and accurate, friendly and experienced, and competitively priced. Our team can easily manage the peaks in your order demand, so you avoid costs associated with increasing your headcount.

We can despatch your orders using your branded packaging and handle any returns. Our in-house technology integrates seamlessly with all major eCommerce platforms to deliver you a hassle-free logistics experience. Plus, our state-of-the-art warehouse management system supports accurate inventory, customised order packing and fast fulfilment.

Our retail store fulfilment capability.

• 2 warehouses in Heidelberg and Epping combined 20,000 square metres
• Full height container unloading access at front, side and rear entrances
• 9,000 combined pallet spaces
• 24-hour CCTV surveillance
• Ram Bollards to roller doors
• Fully gated perimeter
• Able to handle up to 25,000 order picks per day
• 3PL warehouse Management System (WISE)
• Full scan picking of product and stock
• Wholesale and EDI fulfilment
• Freight management optimisation system for heavy and oversize items

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