Generated by All in One SEO Pro v5.0.1.1, this is an llms-full.txt file, used by LLMs to index the site. # DMC 3PL Direct Mail Corporation 3PL ## Posts ### [Industry Updates](https://directmail.com.au/industry-updates/) **Published:** June 22, 2026 **Author:** Brett Cahir --- ### [How Much Stock Should You Hold? A Practical Guide to Ecommerce Inventory Planning](https://directmail.com.au/how-much-stock-should-you-hold-a-practical-guide-to-ecommerce-inventory-planning/) **Published:** September 7, 2026 **Author:** Fiona Mackenzie **Content:** Inventory is one of the hardest things for a growing ecommerce business to get right. Hold too little and you risk selling out of popular products, missing promotions and disappointing customers. Hold too much and cash ends up sitting on warehouse shelves, sometimes for months. The challenge is that there is no single “correct” amount of inventory. The right stock level depends on demand, supplier lead times, seasonality, product type, order frequency, promotional activity and how predictable the business is. Good inventory planning is therefore less about keeping a warehouse full and more about maintaining the **right stock, in the right quantity, at the right time**. **More stock is not always safer** It can feel reassuring to have plenty of inventory available. After all, if a product is sitting in the warehouse, you cannot sell out of it. But excess stock creates its own risks. Inventory ties up working capital. Money invested in stock cannot simultaneously be spent on marketing, new products, staff or business development. The longer stock sits, the greater the risk that it will: – become obsolete; – go out of season; – require discounting; – be damaged; – occupy valuable storage and pick space; – become difficult to reconcile accurately. For some products, excess inventory can eventually cost more to hold than the margin it produces. The objective is therefore not maximum stock availability. It is **appropriate availability**. **Start with demand, not instinct** Inventory decisions are often influenced by instinct. “This product always sells well.” “We usually need more around Christmas.” “We sold out last time, so let’s double the order.” Experience is valuable, but as businesses grow, decisions should increasingly be supported by data. Useful questions include: – How many units of this SKU sell in an average week? – Is demand increasing or decreasing? – Does demand change by season? – Was the last sales spike caused by a promotion? – How much variation is there from week to week? – Are there specific days or months when sales consistently increase? – Looking at averages alone can be misleading. A product selling 100 units per week on average may actually sell: – 50 units in a quiet week; – 100 in a normal week; – 250 during a campaign. Those are very different inventory requirements. **Understand your supplier lead time** One of the most important inventory numbers is not sales volume. It is **how long it takes to replenish stock**. If a supplier can deliver within two days, the business may be comfortable operating with relatively lean inventory. If products take twelve weeks to manufacture and arrive from overseas, the business needs far more forward planning. Lead time should include the full journey: – Purchase order placed. – Supplier processing or manufacturing. – Freight. – Customs where applicable. – Delivery to the warehouse. – Receipting and checking. – Put-away into available inventory. A shipment is not really “available” simply because the truck has reached the loading dock. Stock only becomes useful once it has been received, checked and made available for fulfilment. **What is safety stock?** Safety stock is additional inventory held to protect the business from uncertainty. It provides a buffer when: – sales are higher than expected; – suppliers run late; – freight is delayed; – demand suddenly increases; – replenishment takes longer than planned. The appropriate level depends on how predictable demand and supply are. A business with stable demand and reliable domestic suppliers may need relatively little safety stock. A seasonal brand importing products with long and variable lead times may need considerably more. The important point is that safety stock should be intentional. Holding “a lot extra just in case” is not the same as having a stock strategy. **Reorder points matter** A reorder point tells the business when it is time to replenish a SKU. In simple terms, it needs to account for: Expected demand during the replenishment period + appropriate safety stock. For example, imagine a product sells 20 units each day and takes ten days to replenish. The business expects to sell approximately 200 units while waiting for new stock. If it also wants a 50-unit safety buffer, the reorder point may sit around 250 units. The precise calculation will vary by business, but the principle is useful: **Do not wait until stock is almost gone before thinking about replenishment.** **Promotions change everything** Inventory planning should never happen in isolation from marketing. If a retailer plans to feature a particular product in: – an email campaign; – paid social advertising; – Black Friday activity; – a new-product launch; – an influencer campaign; – a seasonal promotion; – the warehouse and inventory plan should know about it. Marketing can increase demand faster than replenishment can respond. There is little value in spending heavily to create demand for a product that sells out within hours. Ideally, promotional forecasting should be shared across ecommerce, marketing, purchasing and fulfilment teams before the campaign starts. Slow-moving stock deserves attention Businesses naturally focus on what is selling. Slow-moving inventory can quietly accumulate in the background. Over time, it can: – take up warehouse space; – make picking less efficient; – tie up working capital; – distort purchasing decisions; – become harder to sell at full price. Regular inventory reviews should identify SKUs with low movement. That does not automatically mean the product should be cleared. There may be legitimate reasons to keep it. But the business should know why it is there. If nobody can remember the last time a product sold, it should not remain invisible simply because there is still space on the shelf. **Inventory accuracy comes before forecasting** Forecasting is only useful if the starting numbers are trustworthy. If the system says there are 200 units but the warehouse physically contains 170, planning is already wrong. Inventory accuracy depends on disciplined warehouse processes including: – correct receiving; – location control; – accurate picking; – damaged-stock recording; – returns reconciliation; – stock adjustments; – cycle counts. A modern warehouse management process should create visibility over what is physically present and what is genuinely available for sale. **The danger of SKU growth** Growing ecommerce businesses often expand their product range. That can be excellent commercially but creates additional inventory complexity. A business going from 50 SKUs to 500 is not simply storing ten times as many products. It now has: – more replenishment decisions; – more warehouse locations; – more potential stock discrepancies; – more slow-moving lines; – more purchasing decisions; – more opportunities for picking errors. The complexity of inventory often grows faster than revenue. That is one reason systems and warehouse discipline become increasingly important as an ecommerce business scales. **The goal: productive inventory** Good inventory management is not about having the fullest warehouse. It is about making stock productive. The right inventory position allows the business to: – fulfil orders reliably; – avoid unnecessary stockouts; – respond to campaigns and seasonal demand; – limit excess stock; – protect working capital; – maintain accurate availability online. A good fulfilment partner should support that objective by providing accurate stock visibility and controlled inventory processes, rather than simply offering somewhere to store pallets. The question is not: **How much can we fit in the warehouse?** It is: **How much do we actually need?** Need better visibility and control over your ecommerce inventory? DMC provides warehousing, inventory management and fulfilment support for growing businesses. ***Talk to DMC about 3PL fulfilment*** **Categories:** News --- ### [Shopify and WooCommerce Fulfilment: What Should a Good 3PL Integration Actually Do?](https://directmail.com.au/shopify-and-woocommerce-fulfilment-what-should-a-good-3pl-integration-actually-do/) **Published:** August 31, 2026 **Author:** Brett Cahir **Content:** Shopify and WooCommerce make it relatively easy to launch an ecommerce store. The complexity often begins after the customer presses **Buy**. An order needs to move from the ecommerce platform into the warehouse. Stock needs to be available. The right product must be picked and packed. A carrier needs to be selected. Tracking needs to return to the customer. Do that manually and the process may work at low volumes. At scale, integration matters. Both Shopify and WooCommerce have large ecommerce ecosystems internationally and significant adoption in Australia. The supplied platform research also shows particularly strong Shopify usage in the Australian market, while WooCommerce maintains a substantial installed base. But connecting a store to a logistics provider should involve much more than simply “sending orders to the warehouse”. Here is what businesses should expect from a useful fulfilment integration. **1. Orders should flow automatically** The most fundamental requirement is automatic order transmission. Once an eligible order is placed, the warehouse should receive the information required to fulfil it without someone downloading a spreadsheet, emailing a CSV or manually entering the order elsewhere. Manual processes create three problems: – delay; – labour; – error risk. Automation removes an unnecessary administrative step from every order. **2. The warehouse needs the right order status** Not every order should immediately go to fulfilment. For example: – payment may still be pending; – fraud review may be required; – the customer may request a change; – the product may be on pre-order; – the order may contain an item requiring special handling. A well-designed workflow defines exactly when an order becomes ready for release to the warehouse. Otherwise automation simply allows mistakes to happen faster. **3. Inventory should be synchronised** Stock visibility is arguably as important as order transmission. The online store needs to know what inventory is genuinely available. If physical stock and ecommerce stock diverge, overselling becomes possible. Inventory synchronisation should account for movements such as: – inbound stock; – fulfilled orders; – cancellations; – returns; – damaged stock; – adjustments; – quarantined inventory. The aim is not simply to show the total stock physically sitting in a warehouse. It is to show the amount actually available to sell. **4. Tracking should come back automatically** Once an order has been dispatched, tracking information should flow back into the ecommerce platform. That enables automated customer notifications and reduces “Where is my order?” enquiries. It also means the ecommerce platform remains a meaningful customer-service record rather than forcing staff to search separate carrier or warehouse systems. **5. Cancellations and changes need rules** This is a common blind spot. An order may be automatically sent to the warehouse within seconds. What happens if the customer then contacts the business asking to change the address? Or cancel an item? The answer depends partly on where that order is in the fulfilment process. A good integration needs clearly defined cut-offs and statuses. For example: – before picking: change permitted; – picking commenced: intervention required; – packed: change may no longer be possible; – dispatched: carrier process applies. Those rules should be understood before the integration goes live. **6. Bundles and kits need to be mapped correctly** Ecommerce merchandising and warehouse inventory do not always look the same. A store might sell a “starter kit” as one product online even though the warehouse needs to pick four separate SKUs. Promotional bundles can create similar complexity. The integration and WMS therefore need to understand the relationship between the online product and physical inventory. Otherwise stock levels can become inaccurate very quickly. **7. Multiple shipping options need to translate properly** A customer’s checkout selection needs to mean something in the warehouse. “Standard delivery”, “Express”, “Click and Collect” or another service option should map to the appropriate fulfilment and carrier workflow. Without clear mapping, businesses risk either under-servicing customers or unnecessarily paying for premium freight. **8. Returns should update inventory** Integration should not stop once an order is dispatched. Returned goods can affect: – inventory availability; – refunds; – exchanges; – customer records. A good ecommerce fulfilment environment should therefore consider reverse logistics as well as outbound orders. **9. Exceptions need to be visible** Automation is useful when everything goes correctly. Operational maturity is demonstrated by what happens when it does not. Common exceptions include: – invalid addresses; – insufficient inventory; – duplicate orders; – missing product information; – carrier errors; – integration failures. Someone needs to know when an order has failed to process. Silently failing automation is often worse than a manual process because the business assumes everything is working. **10. Reporting should go beyond “orders dispatched”** Businesses should be able to understand what is happening operationally. Useful reporting may include: – orders received; – orders dispatched; – fulfilment turnaround; – inventory levels; – stock movements; – backorders; – returns; – exceptions; – order accuracy. DMC’s warehousing model uses WMS-based inventory controls and client-accessible reporting to provide visibility over stock levels, movements and availability. **Shopify versus WooCommerce is not really the fulfilment question** There are legitimate reasons a retailer may choose one ecommerce platform over another. Shopify provides a hosted ecommerce environment with a substantial app ecosystem. WooCommerce offers considerable flexibility through WordPress and its plugin ecosystem. The supplied research illustrates the scale of both platforms and their wide adoption. But from a logistics perspective, the more useful question is: **Can your ecommerce platform communicate reliably with the systems responsible for fulfilling your orders?** Your storefront is where the customer places the order. Your fulfilment system determines whether you keep the promise. **Categories:** News --- ### [7 Signs Your Business Has Outgrown In-House Fulfilment](https://directmail.com.au/7-signs-your-business-has-outgrown-in-house-fulfilment/) **Published:** August 27, 2026 **Author:** Brett Cahir **Content:** Growth is usually good news. More customers, more orders and a broader product range are exactly what most businesses are working towards. But growth also has a habit of exposing operational weaknesses. A fulfilment process that worked perfectly well at 20 orders a day can become difficult at 100. A small warehouse that once seemed generous can suddenly feel cramped. Staff who previously spent an hour or two packing orders may find that fulfilment is taking over their day. The problem is that businesses rarely reach a single, obvious moment when they have “outgrown” in-house fulfilment. More often, the warning signs appear gradually. Here are seven of the most common. **1. Orders are taking longer to leave the warehouse** One of the clearest signs is an increasing gap between an order being placed and being dispatched. That may happen because there are simply more orders to process, but volume is not always the real issue. Inefficient warehouse layouts, poor stock organisation, manual order entry, insufficient staff or inadequate systems can all slow fulfilment. The danger is that customers rarely distinguish between the retailer and its warehouse. If an order sits waiting for two days before it is packed, the customer does not think, “the fulfilment operation is under pressure”. They think the business is slow. As ecommerce competition increases, that distinction matters. Australian consumers are increasingly exposed to large retailers and global marketplaces investing heavily in fulfilment and fast delivery, raising the service benchmark for everyone. **2. Stock accuracy is becoming unreliable** Inventory problems are often an early symptom of an operation becoming too complex for the systems supporting it. You may begin noticing: – products showing as available online when they are actually out of stock; – staff struggling to locate particular SKUs; – discrepancies between physical counts and system records; – unexplained stock losses; – orders being partially fulfilled because an item cannot be found; – unnecessary purchasing because inventory levels cannot be trusted. These problems become more likely as the number of SKUs, orders, locations and stock movements increases. Good inventory management is not simply a matter of knowing approximately how much stock is in the building. Businesses need visibility over what they have, where it is located, what is allocated to existing orders and what is genuinely available for sale. DMC’s warehouse model, for example, uses WMS-driven receipting, location-based inventory management, scanning and cycle-count processes to create traceability from inbound receipt through to dispatch. **3. Peaks are becoming difficult to manage** Many ecommerce businesses do not grow evenly. There may be major spikes around Christmas, Black Friday, Mother’s Day, promotional campaigns, product launches or retail events. That creates an awkward operational problem. A business can either resource its warehouse for its average volume — and struggle during peaks — or resource for peak volume and carry unnecessary labour and warehouse costs for much of the year. This is one reason flexibility has become an important driver of logistics outsourcing. CBRE’s Asia-Pacific logistics research found businesses increasingly using 3PL partners for operational efficiency, access to expertise, cost control and flexibility. It also reported that 87% of respondents expected to outsource the same or a greater volume of logistics activity. A scalable fulfilment operation should be able to absorb a surge in orders without service standards collapsing. **4. Logistics is consuming too much management time** This cost is easy to overlook because it rarely appears on a freight invoice. Ask how much time the owner, ecommerce manager, operations manager or customer service team spends dealing with: – warehouse staffing; – missing inventory; – courier issues; – packaging orders; – stocktakes; – delivery exceptions; – returns; – warehouse leases; – equipment; – supplier deliveries; – dispatch problems. If senior people are routinely pulled into warehouse operations, the true cost of fulfilment is considerably higher than labour and rent. There is also an opportunity cost. Every hour spent resolving a missing parcel or organising casual warehouse staff is an hour not spent on sales, product, customers or business development. For many companies, the real benefit of outsourcing is not simply reducing the cost of fulfilment. It is removing logistics as a management distraction. **5. You are running out of space — or paying for too much of it** Warehouse capacity is another difficult balancing act. Businesses often expand into larger premises before they really need them because they know growth is coming. Others delay moving for too long and end up with stock overflowing into aisles, offices or temporary storage. Neither is ideal. A crowded warehouse makes picking slower and increases the risk of errors or damage. But paying for empty warehouse space for several years while a business grows into it is also expensive. A 3PL changes that equation by allowing businesses to use shared logistics infrastructure rather than building their own. CBRE’s research shows how significant this shift has become. In Australia, third-party logistics providers accounted for almost 60% of gross logistics property take-up in 2023. **6. Returns have become an afterthought** Outbound orders naturally receive most of the attention. Returns often do not. Boxes arrive back at the warehouse and sit waiting to be inspected. Staff are unsure whether an item can be resold. Inventory is not updated quickly. Customer refunds are delayed because nobody has confirmed whether the goods were received. At low volumes, businesses can get away with an informal process. At scale, they cannot. Returned inventory needs to be identified, assessed, reconciled and either returned to saleable stock, quarantined, refurbished, discounted or disposed of. If there is no consistent process, perfectly saleable stock can sit outside available inventory while customers wait for refunds and customer service teams chase the warehouse for answers. Reverse logistics therefore needs to become part of the fulfilment model rather than an exception to it. **7. Fulfilment is affecting the customer experience** This is ultimately the most important warning sign. Your logistics operation is part of your brand whether you think of it that way or not. Customers experience it through: – whether the correct product arrives; – how quickly it is dispatched; – how it is packed; – whether tracking information is accurate; – whether goods arrive damaged; – how easily problems are resolved; – how efficiently returns are processed. A beautifully designed ecommerce site can attract a customer once. Poor fulfilment can ensure they do not return. **So when should you consider a 3PL?** There is no universal order volume at which outsourcing becomes appropriate. A business shipping a small number of large, complex orders may need specialist fulfilment sooner than one shipping thousands of simple products. Storage requirements, SKU complexity, seasonality, delivery expectations and returns all matter. The better question is: **Is managing fulfilment still the best use of your people, capital and attention?** If the answer is becoming no, it may be time to look at a specialist logistics partner. DMC provides warehousing, inventory management, pick and pack, dispatch and returns handling from its Melbourne operations, supported by WMS-based inventory visibility and structured operational controls. **Categories:** News --- ### [Cross-Docking: How to Reduce Costs and Speed Up Delivery](https://directmail.com.au/cross-docking/) **Published:** July 14, 2026 **Author:** Brett Cahir **Excerpt:** Struggling with retail fulfilment and compliance? Learn how to manage store distribution properly and scale with the right 3PL partner. **Content:** As supply chains become more time-sensitive, businesses are looking for ways to move products faster — without increasing costs. Traditional warehousing relies on storing inventory before it’s picked and shipped. But for many businesses, especially those dealing with high volumes or time-sensitive goods, this approach can create unnecessary delays and added expense. Cross-docking offers a more efficient alternative — keeping goods moving instead of sitting in storage. ## What Is Cross-Docking? Cross-docking is a logistics strategy where incoming goods are transferred directly to outbound transport, with little to no storage time in between. Instead of being stored in a warehouse, products are: - received - sorted or consolidated - loaded onto outbound vehicles — often within the same day. In many cases, goods move through the facility in under 24 hours. The result is a faster, more streamlined supply chain that reduces handling and storage requirements. ### How Cross-Docking Works Cross-docking relies on coordination and timing. Goods arrive from suppliers and are immediately prepared for outbound delivery based on pre-planned orders or demand. There are two main approaches: - **Pre-distribution** Items are pre-sorted by the supplier before arrival, allowing them to be quickly transferred to outbound shipments. - **Post-distribution** Items are sorted and allocated at the distribution point based on current orders or requirements. Both approaches aim to minimise handling and eliminate unnecessary storage. ### Why Businesses Use Cross-Docking Cross-docking is designed to improve efficiency across the supply chain. The key benefits include: - **Reduced Storage Costs** Less reliance on warehousing lowers overall storage and handling expenses. - **Faster Delivery Times** Goods move quickly through the system, reducing lead times to customers or stores. - **Lower Handling Requirements** Fewer touchpoints reduce the risk of damage and operational errors. - **Improved Inventory Flow** Stock doesn’t sit idle — it moves continuously through the supply chain. For high-volume or time-sensitive operations, these efficiencies can make a significant difference. ### Cross-Docking vs Traditional Warehousing Traditional warehousing focuses on storing inventory until it is needed. Cross-docking takes a different approach — it prioritises movement over storage. Instead of holding stock for extended periods, cross-docking turns the warehouse into a transfer point rather than a storage facility. This can significantly reduce costs and improve speed, but it also requires tighter coordination and more structured processes. ### Where Cross-Docking Works Best Cross-docking is not suitable for every operation, but it is highly effective in specific scenarios. It is commonly used for: - Retail replenishment and store distribution - eCommerce operations with fast-moving inventory - Automotive and just-in-time supply chains - Perishable or time-sensitive goods - High-volume promotional or campaign-based distribution In these environments, speed and efficiency are more valuable than long-term storage. ### Common Challenges with Cross-Docking While cross-docking offers clear advantages, it also introduces new complexities. - **Reliance on Timing** Inbound and outbound shipments must be carefully coordinated to avoid delays. - **Operational Complexity** Sorting, consolidation and dispatch must happen quickly and accurately. - **System Requirements** Strong inventory management systems (such as WMS) are needed to track and coordinate movement. - **Upfront Setup** Facilities, workflows and processes must be designed to support fast throughput. Without the right structure, cross-docking can become difficult to manage. ### How DMC Supports Cross-Docking Cross-docking only works when operations are tightly controlled. At DMC, cross-docking is managed within a structured fulfilment environment, supported by: - coordinated inbound and outbound logistics - warehouse management systems (WISE) for tracking and control - experienced teams managing sorting and dispatch - integration with broader fulfilment and distribution workflows Because cross-docking is part of a larger logistics capability, businesses can use it alongside warehousing, order fulfilment and distribution — depending on what their operation requires. This ensures flexibility without losing control. ### When to Consider Cross-Docking Cross-docking becomes valuable when: - inventory is moving quickly - storage costs are becoming inefficient - delivery speed is a priority - supply chains are becoming more time-sensitive - large volumes need to be distributed quickly At this point, reducing storage and increasing flow can improve both cost and performance. ## A Smarter Way to Keep Inventory Moving **Cross-docking isn’t about eliminating warehousing — it’s about using the right approach for the right situation.** With the right systems, processes and coordination in place, it becomes a powerful way to reduce costs, improve speed and streamline operations. DMC helps businesses implement cross-docking as part of a broader fulfilment strategy — ensuring goods move efficiently without sacrificing accuracy or control. **Categories:** News --- ### [Last Mile Delivery - Fast & Cost-Effective Fulfilment](https://directmail.com.au/last-mile-delivery-fast-cost-effective-fulfilment/) **Published:** July 16, 2026 **Author:** Brett Cahir **Excerpt:** Struggling with retail fulfilment and compliance? Learn how to manage store distribution properly and scale with the right 3PL partner. **Content:** Delivery is no longer just the final step in fulfilment — it’s one of the most important parts of the customer experience. As expectations around delivery speed continue to rise, businesses are under increasing pressure to deliver orders faster, more reliably and at a lower cost. The challenge is that the “last mile” — the journey from warehouse to customer — is often the most expensive and operationally complex part of the process. Without the right structure in place, it quickly becomes a source of delays, rising costs and customer dissatisfaction. ## What Is Last Mile Delivery? Last mile delivery refers to the final stage of the fulfilment process — getting an order from the warehouse to the end customer. While earlier stages of fulfilment are typically controlled and predictable, the last mile involves external factors such as carrier networks, delivery routes and timing constraints. This makes it one of the most difficult parts of logistics to manage effectively. It’s also the stage customers care about most. Delivery speed, reliability and communication all shape how your brand is perceived. ### Why Last Mile Delivery Is So Challenging As order volumes increase, last mile delivery becomes harder to manage. Shipping costs can rise quickly, particularly when relying on a single carrier or inefficient routing. Delivery expectations continue to shorten, with customers expecting faster turnaround and more flexibility in how orders are received. At the same time, businesses need to balance cost with service — delivering quickly without eroding margins. As seen in competitor approaches, this often involves multi-carrier strategies, route optimisation and flexible delivery options to balance speed and cost . Without the right systems and partnerships in place, businesses can find themselves constantly reacting rather than operating with control. ### Where Most Businesses Struggle The most common issues tend to come from lack of flexibility and visibility. Relying on a single carrier limits options and often leads to higher costs. Manual processes make it harder to optimise delivery routes or select the best shipping option for each order. Visibility can also be limited, making it difficult to track performance, manage delays or respond to customer enquiries effectively. Over time, these inefficiencies compound — leading to slower deliveries, increased costs and pressure on internal teams. ### How DMC Improves Last Mile Delivery Improving last mile delivery isn’t about one single solution — it’s about bringing structure and flexibility to the entire process. At DMC, delivery is managed as part of a fully integrated fulfilment operation. Orders are prepared accurately and dispatched through established carrier networks, ensuring consistency and reliability. We work with multiple delivery partners, allowing for more flexible shipping options and better cost control. This helps ensure orders are routed efficiently based on factors such as location, service level and delivery timeframe. Because fulfilment, inventory and dispatch are managed within a controlled environment, businesses gain greater visibility across the entire process — not just the warehouse, but through to final delivery. The result is a more balanced approach: faster delivery where it matters, without unnecessary cost increases. ### Why It Matters for Your Business Last mile delivery has a direct impact on both cost and customer experience. Faster, more reliable delivery improves customer satisfaction and increases the likelihood of repeat purchases. At the same time, better carrier management and routing reduce unnecessary shipping costs. When handled properly, last mile delivery becomes a competitive advantage — not just an operational necessity. ### When to Rethink Your Delivery Setup Many businesses reach a point where their delivery setup needs to evolve. This typically happens when: - delivery costs are increasing faster than revenue - customer expectations around speed are rising - order volumes are growing - internal teams are spending more time managing delivery issues At this stage, last mile delivery is no longer just a logistics function — it becomes a key driver of performance. ## A More Reliable Way to Manage Delivery Last mile delivery doesn’t need to be unpredictable or expensive. With the right fulfilment structure in place, delivery becomes a controlled, optimised part of your operation — one that supports both customer experience and business performance. DMC helps businesses achieve this by combining structured fulfilment processes with flexible delivery options, ensuring orders reach customers efficiently, reliably and at the right cost. **Categories:** News --- ### [Omnichannel Fulfilment: How to Manage Online and Retail Orders Properly](https://directmail.com.au/omnichannel-fulfilment-how-to-manage-online-and-retail-orders-properly/) **Published:** July 16, 2026 **Author:** Brett Cahir **Excerpt:** Struggling with retail fulfilment and compliance? Learn how to manage store distribution properly and scale with the right 3PL partner. **Content:** Selling across multiple channels is now expected — but managing fulfilment across those channels is where many businesses struggle. Orders coming from eCommerce platforms, marketplaces, retail stores and wholesale partners all place different demands on your operations. Without a clear system in place, things quickly become difficult to manage, leading to delays, stock inconsistencies and increased pressure on internal teams. ## What Is Omnichannel Fulfilment? Omnichannel fulfilment is the process of managing inventory and orders across multiple sales channels through a single, coordinated system. Rather than operating separate fulfilment processes for each channel, everything is connected — from stock control through to order processing and dispatch. The goal is simple: consistency and visibility across all operations. ### Why It Matters As your business expands, the complexity of managing fulfilment increases significantly. Stock needs to be accurate across all platforms. Orders need to be processed quickly regardless of where they originate. And customers expect the same level of service whether they buy online or in-store. Without an integrated approach, inefficiencies build up quickly. Teams spend more time managing problems than driving growth. ### Where most business struggle The most common challenges tend to come from disconnected systems and inconsistent processes. Inventory may be tracked in different places. Orders may be handled differently depending on the channel. Visibility becomes limited, making it harder to make informed decisions. Over time, this lack of structure leads to errors, delays and unnecessary operational strain. ### How DMC Simplifies Omnichannel Fulfilment DMC brings structure and consistency to multi-channel fulfilment by managing operations within a single, controlled environment. Inventory is tracked centrally, giving clear visibility across all channels. Orders are processed through consistent workflows, ensuring the same level of accuracy and reliability regardless of where they originate. Because fulfilment is handled by experienced teams, businesses gain confidence that operations will run smoothly — even as complexity increases. This allows internal teams to step back from day-to-day fulfilment issues and focus on scaling the business. ### **When to Consider an Omnichannel Approach** This becomes increasingly important when: - you are selling across multiple platforms - you operate both online and retail channels - order volumes are growing - internal processes are becoming difficult to manage At this point, bringing fulfilment together into a single system becomes less of an optimisation — and more of a necessity. ## Bringing It All Together Omnichannel fulfilment isn’t just about efficiency — it’s about control. With the right structure in place, businesses can manage inventory, orders and delivery across all channels without the usual complexity and risk. DMC helps businesses achieve this by providing a reliable, scalable fulfilment environment that keeps everything connected and running properly. **Categories:** News --- ### [Brick and Mortar Fulfilment: How to Get Retail Distribution Right](https://directmail.com.au/brick-and-mortar-fulfilment-how-to-get-retail-distribution-right/) **Published:** July 16, 2026 **Author:** Brett Cahir **Excerpt:** Struggling with retail fulfilment and compliance? Learn how to manage store distribution properly and scale with the right 3PL partner. **Content:** Retail fulfilment is one of the most demanding parts of running a growing business. Supplying into stores — whether your own locations or national retail networks — requires a level of precision that goes well beyond standard order fulfilment. Packaging must be correct, labelling must meet strict requirements, and deliveries need to arrive exactly when and how they’re expected. When these processes aren’t handled properly, the impact is immediate: rejected shipments, delays, and unnecessary cost. As a result, many businesses reach a point where retail fulfilment can no longer be managed effectively in-house. ## What Is Brick and Mortar Fulfilment? Brick and mortar fulfilment refers to the process of preparing and delivering goods into physical retail environments. This includes everything from store replenishment and wholesale distribution through to managing retailer-specific compliance requirements. Unlike eCommerce fulfilment, where the process is relatively standardised, retail fulfilment is often dictated by the rules of each individual retailer. That means the margin for error is much smaller — and the consequences of getting it wrong are much higher. ### Why Retail Fulfilment Is So Challenging As businesses expand into retail, fulfilment quickly becomes more operationally demanding. Each retailer may have its own requirements around packaging, labelling, pallet configuration and delivery windows. Orders are often larger, more time-sensitive, and less flexible than direct-to-consumer shipments. Without structured processes in place, even small inconsistencies can lead to delays or rejected deliveries. Over time, this creates friction not just internally, but also in relationships with retail partners. ### How DMC Solves This Managing this level of complexity requires more than just warehouse space — it requires experience and control. At DMC, retail fulfilment is handled through structured, repeatable processes designed to meet strict compliance requirements. Orders are prepared carefully, checked at key stages, and packed to align with retailer expectations. Because operations are managed within a controlled environment by experienced teams, businesses gain confidence that their goods will be delivered correctly — not just most of the time, but consistently. This is particularly important for businesses scaling into new retail channels, where reliability directly impacts growth opportunities. ### When to Outsource Retail Fulfilment Many businesses reach a tipping point where retail fulfilment becomes too complex to manage internally. This often happens when: - the number of retail partners increases - compliance requirements become more demanding - order volumes grow beyond internal capacity At this stage, fulfilment is no longer just an operational function — it becomes a risk to the business if not handled properly. ## Why DMC **A More Reliable Way to Manage Retail Fulfilment** Retail distribution doesn’t need to be a source of friction. With the right processes and the right partner in place, it becomes a controlled, predictable part of your operation — one that supports growth rather than holding it back. DMC works with businesses to ensure retail fulfilment is handled accurately, consistently and in line with retailer expectations, so you can scale with confidence. **Categories:** News --- ## Pages ### [Home](https://directmail.com.au/) **Published:** April 6, 2026 **Author:** Brett Cahir **Content:** # Whatever comes next. Your logistics are handled. From eCommerce fulfilment and warehousing to bulk mail and campaign logistics, we have the people, systems and capacity to keep complex operations moving at scale. More than 30 years of experience. Over 200 clients. Real people accountable for every job. [ Get a Quote ](/get-a-quote/) [ Talk to Us ](/contact-us/) ![](https://directmail.com.au/wp-content/uploads/icon-mouse-scroll-animated.svg) [ 3PL Services ](/third-party-logistics-3pl/) [ Bulk Mail ](/mail-house-services/) [ How It Works ](/how-it-works/) [ Integrations ](/integrations/) [ Locations ](/contact-us/) [ About DMC ](/about-us/) \+ Years Experience \+ Orders Dispatched Daily \+ Active Clients %+ Fulfilment Accuracy Our Solution ## Your operations. Under control. More stock, more orders and tighter deadlines create more opportunities for things to go wrong. For more than 30 years, we’ve kept complex operations under control through one accountable team—so nothing gets missed, delayed or lost between handovers. ### eCommerce Fulfilment Pick, pack and dispatch with speed and precision — built for growing online brands. [ View Service ](/ecommerce-fulfilment/) ![](https://directmail.com.au/wp-content/uploads/icon-ecom-fulfiment.svg) ### Order Fulfilment Reliable, high-volume order processing with consistent accuracy and fast turnaround. [ View Service ](/order-fulfilment/) ![](https://directmail.com.au/wp-content/uploads/icon-order-fulfilment.svg) ### Warehousing & Inventory Secure storage with real-time visibility and controlled stock management. [ View Service ](/storage-warehousing/) ![](https://directmail.com.au/wp-content/uploads/icon-warehouse.svg) ### Pick & Pack Services Efficient, systemised fulfilment designed for scale and peak demand. [ View Service ](/pick-pack/) ### Bulk Mail Lorem ipsum dolor sit amet pretium mi eros sapien lectus. [ View Service ](/mail-house-services/) ### Returns Management Lorem ipsum dolor sit amet pretium mi eros sapien lectus. [ View Service ](/returns-management/) ![Woman in a high-visibility vest scans a package at a workstation in a DMC warehouse with shelves of boxes behind her.](https://directmail.com.au/wp-content/uploads/DMC-eCommerce-Fulfilment-5.webp) Platform Integrations ## Seamlessly connect your eCommerce stack. Integrate with leading eCommerce platforms and carriers for real-time order syncing, inventory visibility and streamlined fulfilment. [ View all Integrations ](/integrations/) ![DirectMail Integration with Woo](https://directmail.com.au/wp-content/uploads/Logo_Woo-1.svg) ![Direct Mail 3PL integrates with Shopify](https://directmail.com.au/wp-content/uploads/Logo_Shopify-300x108.png) ![Direct Mail 3PL integrates with Oracle NetSuite](https://directmail.com.au/wp-content/uploads/Logo_Oracle-300x131.png) ![Direct Mail 3PL integrates with Neto](https://directmail.com.au/wp-content/uploads/Logo_Neto-300x208.png) ![Direct Mail 3PL integrates with MYOB](https://directmail.com.au/wp-content/uploads/Logo_MYOB-300x143.png) ![Direct Mail 3PL integrates with MAROPOST](https://directmail.com.au/wp-content/uploads/Logo_Maripost-300x96.png) ![Direct Mail 3PL integrates with Indigo8](https://directmail.com.au/wp-content/uploads/Logo_Indigo-300x179.png) ![Direct Mail 3PL integrates with EDI PLUS](https://directmail.com.au/wp-content/uploads/Logo_EDI-Plus-300x90.png) ![Direct Mail 3PL integrates with CIN7](https://directmail.com.au/wp-content/uploads/Logo_CIN7-300x120.png) ![DirectMail Integration with Apparel Magic](https://directmail.com.au/wp-content/uploads/Logo_Apparel-Magic-2.svg) About DMC ## Built for scale. Still hands-on. DMC is an independently owned Australian business operating from two Melbourne facilities, with 6,000 pallet positions and the capability to support everyday fulfilment, national distribution and high-volume campaigns. Our systems provide visibility and control. Our experienced people apply the judgement, quality checks and problem-solving that keep complex work on track—from brief to final delivery. ### Two Melbourne facilities 6,000 pallet positions across Heidelberg West and Epping, with capacity for everyday operations and high-volume peaks. ### Accuracy you can see Real-time inventory visibility, structured workflows and quality checkpoints at every critical stage. ### People who take ownership Experienced teams, direct access to decision-makers and someone accountable when plans change. Industries ## Trusted by industries that rely on getting it right. ![Stack of folded sweatshirts in cream, gray, navy, olive, and black with a beige baseball cap and a wooden hanger on a gray surface.](https://directmail.com.au/wp-content/uploads/image-ticker-Apparel-Image-300x300.jpg)Apparel ![Neutral-colored baby care set including plush bunny, feeding bottle, stackable rings, bib, soft booties, and a folded blanket in soft beige tones.](https://directmail.com.au/wp-content/uploads/image-ticker-Baby-300x300.jpg)Baby & Kids ![Assorted pink skincare and beauty products on a marble surface, including pumps, droppers, jars, and flowers in a soft, elegant arrangement.](https://directmail.com.au/wp-content/uploads/image-ticker-Beauty-300x300.jpg)Beauty ![Laptop, tablet, and smartphone showing UI layouts with a white cloud download icon and a blue card, symbolizing cloud storage and digital payments.](https://directmail.com.au/wp-content/uploads/image-ticker-Digital-300x300.jpg)Digital ![Neutral-toned gift set: beige and gray envelopes with blank cards and a silk ribbon beside a small wrapped gift with a bow](https://directmail.com.au/wp-content/uploads/image-ticker-Gift-Cards-300x300.jpg)Gift Cards ![Gray first aid kit with white cross, surrounded by medical supplies (bandages, tape, thermometer, pills, gauze) for emergencies.](https://directmail.com.au/wp-content/uploads/image-ticker-Health-300x300.jpg)Healthcare ![Basket of dog toys and supplies including a plush dog, blue ball, rope toy, and brush with a gray pet bowl, leashes, and a bone-shaped chew toy nearby](https://directmail.com.au/wp-content/uploads/image-ticker-Pets-300x300.jpg)Pet ![Roll of gray yoga mat with navy sneakers, a blue water bottle, dumbbells, and a tennis ball laid out for workout.](https://directmail.com.au/wp-content/uploads/image-ticker-Sporting-300x300.jpg)Sporting Goods ![Black over-ear headphones beside a wireless charger, a smartphone, a tablet, and a braided USB-C cable.](https://directmail.com.au/wp-content/uploads/image-ticker-Tech-300x300.jpg)Tech ![Soft brown teddy bear surrounded by colorful wooden blocks, stacking rings, a wooden car, and puzzle pieces for kids' playtime.](https://directmail.com.au/wp-content/uploads/image-ticker-Toys-300x300.jpg)Toys Client Stories ## The results speak for themselves. BBC has been with DMC for 8 years now, from Richmond to Heidelberg and now Epping. Over that whole time, they’ve never felt like just another 3PL, DMC always felt like a genuine extension of our team. They’re a great family run business with great people and that personal contact makes a huge difference. We’ve loved working with Tanya, Danny, Billie, Rick and plenty of others over the years, and that support has been a big part of our journey!As we’ve grown, DMC has grown with us. They’ve helped us level up with more structure, systems and processes, while still being accommodating from day one when we were smaller and figuring things out. That’s what makes them different, it never feels like a rigid setup where you have to do things their way only. They work with your business, adapt where needed, and always find a way to get it done. The Epping setup in particular has been amazing and shows they’re continuing to evolve with the times while keeping the same great service. — 3PL Retail Working with Tanya, Peter and the Team at DMC has been an absolute pleasure, over the past 15 years. We were first introduced through a combination of word of mouth and online research, and from the very beginning, DMC stood out as a trusted and capable business partner. No matter the challenge, DMC are always ready with solutions—practical, thoughtful, and tailored to suit both our business needs and our customers. Their ability to collaborate seamlessly with our retail clients has made a significant difference, and their proactive approach—constantly bringing new ideas and improvements to the table—ensures we are always evolving and staying ahead. We would highly recommend them to anyone looking for a 3PL partner who is professional, affordable, and reliable. — 3PL Retail/EDI We’ve worked with DMC for many years, and they’ve been a key part of Prene’s operational growth. Moving to DMC allowed us to shift our focus from working in the business to working on it, which has been invaluable. The team is approachable, collaborative, and genuinely invested in our brand. Over time, the relationship has become a very personal one, and we value their ongoing support. — 3PL Retail DMC manages our client fulfilment through integrated ordering systems that handle stock, backorders, invoicing and operational reporting. Their support covers storage, daily order processing and high-volume campaign execution — including printing, addressing, folding, insertion and postal lodgement. — Automotive Marketing Agency Our Company publishes 24 trade magazines annually and DMC are integral to the process as they manage the mailing aspect of our business. Their level of service is exceptional and their prompt attention mailing out each release we publish has contributed to our market position as a reliable print media industry resource. Nearly 20 years into this business relationship and we still feel like a valued customer. — Mail Plastic Wrap We’ve partnered with DMC for many years to manage large-scale magazine distribution, with production volumes exceeding 150,000 pieces per campaign. Their handling of data cleansing, de-duplication, address formatting, plastic wrapping and postal optimisation ensures every campaign is delivered accurately and efficiently. — Automotive Marketing Agency They’ve never felt like just another 3PL — DMC has always operated as a genuine extension of our team. Their reliability and consistency make a real difference to our day-to-day operations. — Fashion Retailer We originally found Direct Mail Corporation while looking for a 3PL solution. Rang around, met with a couple and decided DMC was for us. We have been working together for 7 years now and it’s been a great experience. The team are very easy to work with, communicate well and run a good operation. We definitely recommend them. — 3PL wholesale Moving to DMC allowed us to shift our focus from working in the business to working on it, which has been invaluable. The team is approachable, collaborative & genuinely invested in our brand. — Automotive Brand Latest News ## Insights & industry updates. - [News](https://directmail.com.au/category/news/) [### How Much Stock Should You Hold? A Practical Guide to Ecommerce Inventory Planning ](https://directmail.com.au/how-much-stock-should-you-hold-a-practical-guide-to-ecommerce-inventory-planning/) [ View article ](https://directmail.com.au/how-much-stock-should-you-hold-a-practical-guide-to-ecommerce-inventory-planning/) [ ![Two colleagues collaborate at a cluttered wooden table, reviewing charts on a laptop screen.](https://directmail.com.au/wp-content/uploads/How-Much-Stock-Should-You-Hold-768x432.jpg)](https://directmail.com.au/how-much-stock-should-you-hold-a-practical-guide-to-ecommerce-inventory-planning/) - [News](https://directmail.com.au/category/news/) [### Shopify and WooCommerce Fulfilment: What Should a Good 3PL Integration Actually Do? ](https://directmail.com.au/shopify-and-woocommerce-fulfilment-what-should-a-good-3pl-integration-actually-do/) [ View article ](https://directmail.com.au/shopify-and-woocommerce-fulfilment-what-should-a-good-3pl-integration-actually-do/) [ ![Woman in a denim shirt sits at a wooden desk, smiling at a computer screen showing a dashboard with charts in a home office with DMC boxes nearby.](https://directmail.com.au/wp-content/uploads/DMC-Shopify-and-WooCommerce-Fulfilment-What-Should-a-Good-3PL-Integration-Actually-Do-768x432.jpg)](https://directmail.com.au/shopify-and-woocommerce-fulfilment-what-should-a-good-3pl-integration-actually-do/) - [News](https://directmail.com.au/category/news/) [### 7 Signs Your Business Has Outgrown In-House Fulfilment ](https://directmail.com.au/7-signs-your-business-has-outgrown-in-house-fulfilment/) [ View article ](https://directmail.com.au/7-signs-your-business-has-outgrown-in-house-fulfilment/) [ ![Warehouse staff in high-visibility vests processing shipments at a DMC facility, one worker using a tablet amid stacked boxes.](https://directmail.com.au/wp-content/uploads/DMC-7-Signs-Your-Business-Has-Outgrown-In-House-Fulfilment-768x432.jpg)](https://directmail.com.au/7-signs-your-business-has-outgrown-in-house-fulfilment/) - [News](https://directmail.com.au/category/news/) [### Brick and Mortar Fulfilment: How to Get Retail Distribution Right ](https://directmail.com.au/brick-and-mortar-fulfilment-how-to-get-retail-distribution-right/) [ View article ](https://directmail.com.au/brick-and-mortar-fulfilment-how-to-get-retail-distribution-right/) [ ![Smiling man in a blue denim shirt stands with arms crossed in a warehouse-like shop, with clothing racks and shelves in the background and boxes on the right.](https://directmail.com.au/wp-content/uploads/DMC-Retail-Fulfilment-768x432.jpg)](https://directmail.com.au/brick-and-mortar-fulfilment-how-to-get-retail-distribution-right/) - [News](https://directmail.com.au/category/news/) [### Omnichannel Fulfilment: How to Manage Online and Retail Orders Properly ](https://directmail.com.au/omnichannel-fulfilment-how-to-manage-online-and-retail-orders-properly/) [ View article ](https://directmail.com.au/omnichannel-fulfilment-how-to-manage-online-and-retail-orders-properly/) [ ![Smiling man in a blue shirt stands with arms crossed in a busy warehouse; holographic fulfillment system diagram on the left and staff in high-visibility vests in the background.](https://directmail.com.au/wp-content/uploads/DMC-Omnichannel-Fulfilment-768x432.jpg)](https://directmail.com.au/omnichannel-fulfilment-how-to-manage-online-and-retail-orders-properly/) - [News](https://directmail.com.au/category/news/) [### Last Mile Delivery – Fast & Cost-Effective Fulfilment ](https://directmail.com.au/last-mile-delivery-fast-cost-effective-fulfilment/) [ View article ](https://directmail.com.au/last-mile-delivery-fast-cost-effective-fulfilment/) [ ![Forklift operator moves a pallet of boxed goods down a long warehouse aisle flanked by tall, stocked racks.](https://directmail.com.au/wp-content/uploads/DMC-Built-for-scale-complexity-768x576.jpg)](https://directmail.com.au/last-mile-delivery-fast-cost-effective-fulfilment/) - [News](https://directmail.com.au/category/news/) [### Cross-Docking: How to Reduce Costs and Speed Up Delivery ](https://directmail.com.au/cross-docking/) [ View article ](https://directmail.com.au/cross-docking/) [ ![Warehouse loading dock with a yellow forklift unloading palletized boxes from an open trailer; workers in reflective vests supervise the operation at a DMC facility.](https://directmail.com.au/wp-content/uploads/DMC-Cross-Docking-768x432.jpg)](https://directmail.com.au/cross-docking/) --- ### [3PL Services](https://directmail.com.au/third-party-logistics-3pl/) **Published:** July 22, 2026 **Author:** Fiona Mackenzie **Content:** # Scale orders. Not overheads. DMC stores your stock, picks and packs every order, manages dispatch and keeps inventory visible—so growth does not mean more warehouse space, more staff or more operational pressure. [ Get a Quote ](/get-a-quote/) ![Smiling woman in a light blouse sits at a wooden table with a laptop and smartphone, surrounded by packing boxes in a clothing boutique.](https://directmail.com.au/wp-content/uploads/DMC-3pl-Scale-Orders-Not-overheads-1536x864.jpg) [Home](https://directmail.com.au "Home")| 3PL Services \+ Years Experience \+ Orders Dispatched Daily \+ Active Clients %+ Fulfilment Accuracy ![Warehouse worker in a neon vest packs and seals a cardboard box at a shipping station, with a tape dispenser and packing list on the desk.](https://directmail.com.au/wp-content/uploads/step-03-orders-processed-1024x765.jpg) Our 3PL Solution ## From stock in to orders out Outsourcing fulfilment should take complexity off your team—not give you another operation to manage. DMC brings secure warehousing, inventory control, pick and pack, dispatch and returns together under one accountable team, with experienced people keeping every order on track. It’s an approach we’ve refined over more than 30 years of fulfilment and logistics. How it works ## From stock received to orders dispatched. ### A good 3PL partner should give you visibility - not another black box. See how DMC receives, stores, manages, picks, packs and dispatches your inventory through one controlled operation, with experienced people overseeing every critical stage. ### What this means for your business: #### Accuracy built into every stage - from stock receipt through to dispatch. #### Visibility across your stock, orders and every step in between. #### Experienced people overseeing the critical stages and staying accountable. What We Do ## What we handle. ### eCommerce Fulfilment Pick, pack and dispatch with speed and precision — built for growing online brands. [ View Service ](/ecommerce-fulfilment/) ### Order Fulfilment Reliable, high-volume order processing with consistent accuracy and fast turnaround. [ View Service ](/order-fulfilment/) ### Pick & Pack Services Efficient, systemised fulfilment designed for scale and peak demand. [ View Service ](/pick-pack-fulfilment/) ### Warehousing & Inventory Secure storage with real-time visibility and controlled stock management. [ View Service ](/storage-warehousing/) ![Direct Mail 3PL Pick Pack Fulfilment](https://directmail.com.au/wp-content/uploads/DMC-3PL-Pick-Pack-Fulfilment.webp) How it works ## Connected. Stocked. Packed. Delivered. ![](https://directmail.com.au/wp-content/uploads/DMC-Andrea-Customer-Service-768x512.jpg)#### 01. ##### Connect your store or brief your requirements ![](https://directmail.com.au/wp-content/uploads/594f0e1184daaf445ddec0fe9503e9c84de538b3-768x512.jpg)#### 02. ##### Send inventory to our warehouse ![](https://directmail.com.au/wp-content/uploads/a3b3bcb1c775ead3d15f680cbb61cf6221efa4ef-768x512.jpg)#### 03. ##### Orders are processed and dispatched ![](https://directmail.com.au/wp-content/uploads/8c4c252a83fd4f7a9bd30e27c50651b32406b0a6-768x512.jpg)#### 04. ##### Delivered to your customers ![](https://directmail.com.au/wp-content/uploads/af4ebbd84b29423df542bd06f253c56cbb8ded58-768x512.jpg)#### 05. ##### Ongoing support and visibility Why DMC ## Proven at scale. Still hands-on. #### 30+ years in operation Deep experience across fulfilment, warehousing, distribution and campaign logistics. #### Two Melbourne facilities 6,000 pallet positions with capacity for everyday demand and high-volume peaks. #### 200+ active clients A proven operating model supporting growing brands and complex organisations. #### People who take ownership Experienced teams who solve problems, manage the detail and stay accountable. Client Stories ## Trusted to get every order right. BBC has been with DMC for 8 years now, from Richmond to Heidelberg and now Epping. Over that whole time, they’ve never felt like just another 3PL, DMC always felt like a genuine extension of our team. They’re a great family run business with great people and that personal contact makes a huge difference. We’ve loved working with Tanya, Danny, Billie, Rick and plenty of others over the years, and that support has been a big part of our journey! As we’ve grown, DMC has grown with us. They’ve helped us level up with more structure, systems and processes, while still being accommodating from day one when we were smaller and figuring things out. That’s what makes them different, it never feels like a rigid setup where you have to do things their way only. They work with your business, adapt where needed, and always find a way to get it done. The Epping setup in particular has been amazing and shows they’re continuing to evolve with the times while keeping the same great service. — 3PL Retail Working with Tanya, Peter and the Team at DMC has been an absolute pleasure, over the past 15 years. We were first introduced through a combination of word of mouth and online research, and from the very beginning, DMC stood out as a trusted and capable business partner. No matter the challenge, DMC are always ready with solutions—practical, thoughtful, and tailored to suit both our business needs and our customers. Their ability to collaborate seamlessly with our retail clients has made a significant difference, and their proactive approach—constantly bringing new ideas and improvements to the table—ensures we are always evolving and staying ahead. We would highly recommend them to anyone looking for a 3PL partner who is professional, affordable, and reliable. — 3PL Retail/EDI We’ve worked with DMC for many years, and they’ve been a key part of Prene’s operational growth. Moving to DMC allowed us to shift our focus from working in the business to working on it, which has been invaluable. The team is approachable, collaborative, and genuinely invested in our brand. Over time, the relationship has become a very personal one, and we value their ongoing support. — 3PL Retail DMC manages our client fulfilment through integrated ordering systems that handle stock, backorders, invoicing and operational reporting. Their support covers storage, daily order processing and high-volume campaign execution — including printing, addressing, folding, insertion and postal lodgement. — Automotive Marketing Agency They’ve never felt like just another 3PL — DMC has always operated as a genuine extension of our team. Their reliability and consistency make a real difference to our day-to-day operations. — Fashion Retailer We originally found Direct Mail Corporation while looking for a 3PL solution. Rang around, met with a couple and decided DMC was for us. We have been working together for 7 years now and it’s been a great experience. The team are very easy to work with, communicate well and run a good operation. We definitely recommend them. — 3PL wholesale No matter the challenge, DMC always find a way to make it work. Their flexibility and reliability have been a huge support to our operations. — Beauty Retailer Moving to DMC allowed us to shift our focus from working in the business to working on it, which has been invaluable. The team is approachable, collaborative & genuinely invested in our brand. — Automotive Brand Nothing is too much trouble when it comes to these guys. Starting an online business can be daunting, so it's really great to know that we can turn to this A+ team. I completely recommend. Keep up the great work DMC! — Pet Products Retailer The team are very easy to work with and consistently deliver on what they promise. We know our orders are being handled properly. — Car Parts Retailer Frequently Asked Questions ## What to know before you outsource fulfilment. ### What is 3PL and how does it work? 3PL (third-party logistics) involves outsourcing your warehousing, order fulfilment and distribution to a specialist provider. DMC manages the full process — from receiving and storing your inventory through to picking, packing and delivering orders to your customers. ### What order volumes can DMC support? DMC is best suited to businesses dispatching a minimum of 300 orders per month. From there, our warehousing, systems and fulfilment teams can scale with your ongoing growth, seasonal peaks and campaign-driven demand. ### How do I know if my business is ready for 3PL? Most businesses consider 3PL when order volumes increase, operations become difficult to manage, or fulfilment begins impacting customer experience. If your team is spending significant time on fulfilment, it’s usually the right time to outsource. ### Can you integrate with my existing systems? Yes. DMC supports integration with a range of eCommerce platforms and order systems, allowing orders to flow directly into fulfilment processes and improving visibility across your operations. ### How do you ensure order accuracy? Orders are processed through structured workflows with multiple verification points. Combined with experienced fulfilment teams, this ensures a high level of accuracy even at scale. ### What level of visibility will I have over my orders and inventory? You’ll have clear visibility across inventory, order status and fulfilment activity. This allows you to monitor performance, track stock and stay informed without needing to manage day-to-day operations directly. ![Forklift moving a pallet of cardboard boxes down a long warehouse aisle between tall, wrapped pallets on shelves.](https://directmail.com.au/wp-content/uploads/DMC-Built-for-scale-complexity-v2-768x960.webp) Capability ## Built to handle more. Without losing control. - Two Melbourne facilities with 6,000 pallet positions - High-volume processing for everyday demand and seasonal peaks - WISE warehouse management with real-time inventory visibility - Scan-based picking and stock control at every critical stage - Direct-to-consumer, wholesale and EDI fulfilment - Carrier management and freight optimisation across Australia Industries ## Different products. Same need to get it right. ![Stack of folded sweatshirts in cream, gray, navy, olive, and black with a beige baseball cap and a wooden hanger on a gray surface.](https://directmail.com.au/wp-content/uploads/image-ticker-Apparel-Image-300x300.jpg)Apparel ![Neutral-colored baby care set including plush bunny, feeding bottle, stackable rings, bib, soft booties, and a folded blanket in soft beige tones.](https://directmail.com.au/wp-content/uploads/image-ticker-Baby-300x300.jpg)Baby & Kids ![Assorted pink skincare and beauty products on a marble surface, including pumps, droppers, jars, and flowers in a soft, elegant arrangement.](https://directmail.com.au/wp-content/uploads/image-ticker-Beauty-300x300.jpg)Beauty ![Laptop, tablet, and smartphone showing UI layouts with a white cloud download icon and a blue card, symbolizing cloud storage and digital payments.](https://directmail.com.au/wp-content/uploads/image-ticker-Digital-300x300.jpg)Digital ![Neutral-toned gift set: beige and gray envelopes with blank cards and a silk ribbon beside a small wrapped gift with a bow](https://directmail.com.au/wp-content/uploads/image-ticker-Gift-Cards-300x300.jpg)Gift Cards ![Gray first aid kit with white cross, surrounded by medical supplies (bandages, tape, thermometer, pills, gauze) for emergencies.](https://directmail.com.au/wp-content/uploads/image-ticker-Health-300x300.jpg)Healthcare ![Basket of dog toys and supplies including a plush dog, blue ball, rope toy, and brush with a gray pet bowl, leashes, and a bone-shaped chew toy nearby](https://directmail.com.au/wp-content/uploads/image-ticker-Pets-300x300.jpg)Pet ![Roll of gray yoga mat with navy sneakers, a blue water bottle, dumbbells, and a tennis ball laid out for workout.](https://directmail.com.au/wp-content/uploads/image-ticker-Sporting-300x300.jpg)Sporting Goods ![Black over-ear headphones beside a wireless charger, a smartphone, a tablet, and a braided USB-C cable.](https://directmail.com.au/wp-content/uploads/image-ticker-Tech-300x300.jpg)Tech ![Soft brown teddy bear surrounded by colorful wooden blocks, stacking rings, a wooden car, and puzzle pieces for kids' playtime.](https://directmail.com.au/wp-content/uploads/image-ticker-Toys-300x300.jpg)Toys Related Services ## More ways to keep your business moving. [ eCommerce Fulfilment ](/ecommerce-fulfilment/) [ Pick & Pack Services ](/pick-pack-fulfilment/) [ Warehousing & Distribution ](/storage-warehousing/) [ Bulk Mail Fulfilment ](/mail-house-services/) --- ### [Bulk Mail](https://directmail.com.au/mail-house-services/) **Published:** June 22, 2026 **Author:** Brett Cahir **Content:** # Bulk Mail Fulfilment, Done Right. Accurate, efficient bulk mail campaigns — managed from data preparation and print through to insertion, lodgement and delivery. We handle the detail, control the process and make sure every campaign goes out correctly, on time and at scale. [ Get a Quote ](/bulk-mail-get-a-quote/) [ Talk To Us ](/contact-us/) ![Envelope stack with DMC 3PL logo and a brochure showing a modern living room interior on a dark desk surface](https://directmail.com.au/wp-content/uploads/DMC-Bulk-Mail-Hero.jpg) [Home](https://directmail.com.au "Home")| Bulk Mail \+ Years Experience \+ Mail Pieces Processed Per Campaign \+ Active Clients %+ Fulfilment Accuracy ![Automated printing line with envelopes moving along a conveyor; a worker in a safety vest checks the output in the background.](https://directmail.com.au/wp-content/uploads/bulk-mail-hero_our-solution-high-volume-572x1024.jpg) Our Solution ## Built for high-volume mail campaigns. High-volume mail demands accuracy at every stage. From invoices and statements to catalogues, magazines and marketing campaigns, small errors can quickly become wasted spend, duplicated mail and poor customer experiences. DMC manages the entire process — from data preparation and printing through to insertion, lodgement and delivery — with the controls, capacity and experience needed to execute at scale. In Action ## See how a bulk mail campaign comes together. ### From data preparation and printing to insertion, quality checks and lodgement, every stage is carefully managed. Watch how DMC combines technology, experienced people and structured controls to deliver accurate campaigns at scale. ### What to look for: #### High-speed mail processing and insertion #### Data preparation, validation and quality control #### End-to-end campaign management under one roof What We Do ## Everything Your Bulk Mail Needs, Under One Roof. From data preparation and personalised printing to insertion, wrapping and delivery, DMC manages every stage with accuracy, control and accountability. ### Secure Data Management & Processing Cleaning, merging and preparing data lists to ensure accuracy and eliminate duplication. Learn more about our data management services. [ View Service ](/data-management/) ### Printing & Personalisation High-speed laser printing and variable data personalisation for letters, invoices and campaigns. Learn more about our laser printing services. [ View Service ](/laser-printing-imaging/) ### Mechanical Mail Insertion Automated envelope insertion for high-volume mail with multiple inserts handled efficiently. Learn more about our bulk mail insertion services. [ View Service ](/mechanical-mail-insertion/) ### Plastic Wrapping Protective wrapping for magazines, catalogues and direct mail to ensure delivery in perfect condition. Learn more about our plastic wrap services. [ View Service ](/plastic-wrap-services/) ### Letterbox Distribution Unaddressed mail campaigns delivered through national distribution networks. Learn more about our letterbox distribution services. [ View Service ](/letterbox-delivery-ums/) ### Storage & Warehousing Secure on-site storage for printed materials, inserts, envelopes and campaign stock — ensuring everything is ready when needed and eliminating delays between production and distribution. Learn more about our warehousing and distribution services. [ View Service ](/storage-warehousing/) ### Manual Assembly & Promotional Packing Some campaigns require more than automated insertion. We provide manual collation and assembly for showbags, satchels, promotional kits and complex mailouts that require flexibility and attention to detail. Learn more about our pick & pack services. [ View Service ](/pick-pack-fulfilment/) ### Postal & Courier Services Bulk lodgement and optimised delivery through Australia Post and courier partners. Learn more about our letterbox distribution services. [ View Service ](/mail-postal-and-courier-services/) ![Printing facility with a worker in a yellow vest stacking bundles of printed leaflets on a table beside a conveyor; DMC logo on the wall in the background.](https://directmail.com.au/wp-content/uploads/DMC-Folding-Integrated-mail-processing.jpg) Data Management ## Better data. Better campaign performance. Accurate data reduces waste, prevents duplication and helps every mail piece reach the right recipient. When data comes from multiple sources, inconsistent formats and duplicate records can quickly increase costs and undermine campaign performance. DMC cleans, combines and prepares your data before production, helping to ensure every campaign is accurate, efficient and ready to deliver. Key Capabilities: - Merge data from multiple sources - Identify and remove duplicate records - Standardise formats and address fields - Validate and improve overall data quality The result is less wasted spend, fewer errors and more reliable campaign delivery. Our Process in a Few Simple Steps ## How bulk mail fulfilment works. ![](https://directmail.com.au/wp-content/uploads/Our_Process_in_a_Few_Simple_Steps_01_data_preparation-768x569.jpg)#### 01. ##### Data preparation We receive and clean your data, ensuring accuracy before production begins. ![](https://directmail.com.au/wp-content/uploads/Our_Process_in_a_Few_Simple_Steps_02_printing_personalisation-768x569.jpg)#### 02. ##### Printing and personalisation Documents are printed and prepared with variable data where required. ![](https://directmail.com.au/wp-content/uploads/Our_Process_in_a_Few_Simple_Steps_03_Insertion_packaging-768x569.jpg)#### 03. ##### Insertion and packaging Materials are mechanically inserted or manually assembled depending on requirements. ![](https://directmail.com.au/wp-content/uploads/Our_Process_in_a_Few_Simple_Steps_04_dispatch_lodgement-768x569.jpg)#### 04. ##### Dispatch and lodgement Mail is sorted, consolidated and lodged for delivery. ![](https://directmail.com.au/wp-content/uploads/Our_Process_in_a_Few_Simple_Steps_05_delivery_reporting-768x569.jpg)#### 05. ##### Delivery and reporting Campaigns are distributed efficiently, with reporting where required. ![Marketing brochure on a marble table shows a coastal road at sunset with the headline 'A better journey ahead. Discover what's next.' and an open white envelope nearby.](https://directmail.com.au/wp-content/uploads/DMC-Bulk-Mailhouse.jpg) Capability ## Built for volume and precision. - High-speed mechanical mail insertion - Capacity from 5,000 to 500,000+ mail pieces - Multiple insert handling (up to 7 items per envelope) - Plastic wrapping from DL to A4 formats - High-speed inkjet addressing and barcode printing - Folding, finishing and custom packaging - Secure on-site storage for campaign materials and stock - Secure handling of sensitive data and materials Why DMC ## What you gain with DMC. #### Lower Campaign Costs Clean data, efficient production and smarter processing reduce unnecessary postage, duplication and waste. #### Accurate Campaign Execution Every mail piece is prepared, checked and dispatched correctly. #### Reliable Turnaround Campaigns are delivered on schedule, even at high volumes. #### Less Work for Your Team We manage the complexity, coordination and detail from start to finish. Why DMC ## Proven capability. Controlled execution. #### More Than 30 Years’ Experience Decades of continuous mailhouse operations across complex, high-volume campaigns. #### One Controlled Environment Data, printing, personalisation, insertion, packaging and dispatch managed under one roof. #### Built for Complex Mail Runs Infrastructure and experienced teams capable of handling high volumes, multiple inserts and custom requirements. #### Accountability at Every Stage Structured workflows, quality checks and clear ownership from data receipt through to lodgement. Client Stories ## Trusted by organisations with complex mail requirements. Our Company publishes 24 trade magazines annually and DMC are integral to the process as they manage the mailing aspect of our business. Their level of service is exceptional and their prompt attention mailing out each release we publish has contributed to our market position as a reliable print media industry resource. Nearly 20 years into this business relationship and we still feel like a valued customer. — Mail Plastic Wrap DMC supports our ongoing communications through a combination of plastic wrapping, personalised printing and mail insertion. Their ability to manage multiple services within one operation ensures consistency and reliability across every campaign. — Membership Organisation We’ve partnered with DMC for many years to manage large-scale magazine distribution, with production volumes exceeding 150,000 pieces per campaign. Their handling of data cleansing, de-duplication, address formatting, plastic wrapping and postal optimisation ensures every campaign is delivered accurately and efficiently. — Automotive Marketing Agency Their level of service is exceptional, and their prompt attention to mailing out each release we publish has contributed to our market position. Nearly 20 years into this business relationship and we still feel like a valued customer. — Magazine Publisher Their turnaround was incredibly fast and everything was handled exactly as required. It made a complex job feel simple. — IT Business Moving to DMC allowed us to shift our focus from working in the business to working on it, which has been invaluable. The team is approachable, collaborative & genuinely invested in our brand. — Automotive Brand Direct Mail helped us with the printing, postage and distribution of our marketing flyer to over 6,000 businesses across Melbourne. Their turnaround was 24 hours, well priced and very professionally managed. — IT Business We used DMC for a postcard and gift mailout. Mailout looked great and was sent out on time. Results of the campaign were outstanding, we are planning 5 more similar campaigns. Highly recommend. — Software Retailer DMC manages our client fulfilment through integrated ordering systems that handle stock, backorders, invoicing and operational reporting. Their support covers storage, daily order processing and high-volume campaign execution — including printing, addressing, folding, insertion and postal lodgement. — Automotive Marketing Agency The mailout looked great and was sent out on time. The attention to detail and quality of execution really stood out. — Software Company Exceptional service and prompt attention to detail. We know our inventory is in safe hands. — Publishing Client Frequently Asked Questions ## Common questions about bulk mail fulfilment. ### What is bulk mail fulfilment? Bulk mail fulfilment is the end-to-end preparation and distribution of high-volume mail campaigns. It can include data preparation, printing, personalisation, folding, insertion, wrapping, sorting, postage and lodgement. ### Can you clean and prepare our data lists? Yes. DMC can merge data from multiple sources, standardise formats, identify duplicate records and prepare mailing files for production. ### What types of mail campaigns can you handle? We handle invoices, statements, letters, catalogues, magazines, membership communications, marketing campaigns and other personalised or high-volume mail. ### What campaign volumes can you manage? DMC supports campaigns ranging from approximately 5,000 pieces through to large-volume mail runs exceeding 500,000 items. ### Can you handle multiple inserts and custom packaging? Yes. We can mechanically insert multiple items into envelopes and support custom folding, finishing, wrapping and manual assembly where required. ### Do you provide magazine and catalogue wrapping? Yes. DMC provides protective wrapping for magazines, catalogues and other publications in formats from DL through to A4. ### How do you manage postage and lodgement? We sort, consolidate and prepare mail for lodgement, manage the required postal documentation and coordinate delivery through the appropriate postal channel. ### How long does a bulk mail campaign take? Turnaround depends on volume, complexity, print requirements and postage method. Once the campaign scope and materials are confirmed, DMC will provide a clear production and lodgement schedule. --- ### [Catalogue Distribution](https://directmail.com.au/catalogue-distribution/) **Published:** June 26, 2026 **Author:** Brett Cahir **Content:** # Put every catalogue in the right hands. From data and personalisation to packing and national distribution, DMC manages every moving part of your catalogue campaign - so each piece reaches the right audience, accurately and on time. More than 30 years of mailhouse experience. One accountable team from start to finish. [ Get a Quote ](/bulk-mail-get-a-quote/) [ Talk To Us ](/contact-us/) ![Person in a dark sweater places catalog pages into a white padded mailer on a worktable in a print/fulfillment studio.](https://directmail.com.au/wp-content/uploads/DMC-Catalogue-distribution.jpg) [Home](https://directmail.com.au "Home")| Catalogue Distribution \+ Years Experience \+ Active Clients High-Volume Campaign Capability %+ Processing Accuracy ![Worker in a navy zip-up jacket sorts through stacks of magazines at a packing station in a cluttered warehouse filled with boxes and shelves behind her.](https://directmail.com.au/wp-content/uploads/DMC-catalog-distribution-2.jpg) Our Solution ## Targeted catalogues. Managed end to end. A catalogue only performs when the right piece reaches the right person, in the right condition and at the right time. DMC manages the complete distribution process—from data preparation and personalisation to wrapping, lodgement and delivery. Every stage is handled through one accountable team, helping you reduce errors, meet campaign deadlines and maintain consistency at scale. Whether you’re distributing a few thousand catalogues or coordinating a major national campaign, we have the people, systems and experience to keep every moving part under control. What We Handle ## Every part of your campaign. One accountable team. From data preparation and print coordination to insertion, wrapping and distribution, DMC brings every stage together - so your campaign moves smoothly from brief to delivery. This is stronger because it broadens the section beyond catalogues, supports all the linked bulk mail services, and reinforces the DMC positioning around control and accountability. ### Data Management & Personalisation Cleaning, merging and preparing data lists, with inkjet addressing and personalisation to improve response rates. [ View Service ](/data-management/) ![](https://directmail.com.au/wp-content/uploads/icon-ecom-fulfiment.svg) ### Printing & Production We can coordinate print or work with your existing suppliers. [ View Service ](/laser-printing-imaging/) ![](https://directmail.com.au/wp-content/uploads/icon-order-fulfilment.svg) ### Insertion & Packing Mechanical insertion or manual collation for multi-item catalogue packs. [ View Service ](/mechanical-mail-insertion/) ![](https://directmail.com.au/wp-content/uploads/icon-warehouse.svg) ### Plastic Wrapping Protective wrapping for catalogues to ensure they arrive in perfect condition. [ View Service ](/plastic-wrap-services/) ### Storage & Warehousing Catalogues can be stored on-site and dispatched as needed, reducing delays between print and distribution. [ View Service ](/storage-warehousing/) ### Distribution & Delivery Delivery via Australia Post or unaddressed letterbox distribution networks depending on your campaign requirements. [ View Service ](/catalogue-distribution/) ![Person inserts a glossy magazine into a black mailbox slot outside a house with a front door in the background.](https://directmail.com.au/wp-content/uploads/DMC-catalogue-distribution-hero.png) Delivery Options ## The right distribution model for every campaign. #### Addressed catalogue campaigns Use customer data to deliver personalised catalogues to named recipients, supporting more relevant targeting, stronger engagement and measurable response. #### Unaddressed household delivery Reach selected suburbs, postcodes or geographic areas without requiring individual customer data - ideal for broad awareness and acquisition campaigns. #### Hybrid catalogue campaigns Combine addressed and unaddressed distribution to reach known customers while extending campaign coverage into selected growth areas. Why DMC ## More control. Less campaign risk. #### Targeting that works harder Clean, prepared data and personalised addressing help your catalogues reach the right audience with greater relevance. #### Campaigns kept on track Structured workflows, quality checks and experienced oversight reduce errors and protect critical deadlines. #### Distribution built around your goals Choose addressed, unaddressed or hybrid delivery based on your audience, budget and campaign objectives. #### One team managing every stage From data and production through to packing and delivery, DMC keeps the process connected and accountable. Our Process in a Few Simple Steps ## From campaign brief to letterbox. ![](https://directmail.com.au/wp-content/uploads/Our_Process_in_a_Few_Simple_Steps_01_campaign_planning.jpg)#### 01. ##### Campaign planning We review your objectives, audience and distribution strategy. ![](https://directmail.com.au/wp-content/uploads/Our_Process_in_a_Few_Simple_Steps_02_customer_lists.jpg)#### 02. ##### Customer lists are cleaned, merged and prepared for accuracy. Dictum quam iaculis praesent habitasse mattis pharetra. ![](https://directmail.com.au/wp-content/uploads/Our_Process_in_a_Few_Simple_Steps_03_production_packing.jpg)#### 03. ##### Production and packing Catalogues are printed, personalised, inserted and prepared. ![](https://directmail.com.au/wp-content/uploads/Our_Process_in_a_Few_Simple_Steps_04_distribution_setup.jpg)#### 04. ##### Distribution setup Delivery method is selected based on campaign goals. ![](https://directmail.com.au/wp-content/uploads/Our_Process_in_a_Few_Simple_Steps_05_dispatch_delivery.jpg)#### 05. ##### Dispatch and delivery Catalogues are lodged and distributed through appropriate channels. Why DMC ## More than distribution. Everything around it. #### Storage and staged release Store catalogues and campaign materials on-site, ready for scheduled drops, recurring campaigns or phased distribution. #### Custom handwork Specialised collation, insertion and manual assembly for packs that require more than standard machine processing. #### Tracking and returns Track-and-trace options where available, plus returns handling and agreed reporting requirements. #### Domestic and international delivery Coordinate delivery across Australia and selected international markets using the most appropriate postal or distribution channel. Client Stories ## Trusted to deliver, campaign after campaign. Our Company publishes 24 trade magazines annually and DMC are integral to the process as they manage the mailing aspect of our business. Their level of service is exceptional and their prompt attention mailing out each release we publish has contributed to our market position as a reliable print media industry resource. Nearly 20 years into this business relationship and we still feel like a valued customer. — Mail Plastic Wrap DMC supports our ongoing communications through a combination of plastic wrapping, personalised printing and mail insertion. Their ability to manage multiple services within one operation ensures consistency and reliability across every campaign. — Membership Organisation We’ve partnered with DMC for many years to manage large-scale magazine distribution, with production volumes exceeding 150,000 pieces per campaign. Their handling of data cleansing, de-duplication, address formatting, plastic wrapping and postal optimisation ensures every campaign is delivered accurately and efficiently. — Automotive Marketing Agency Their level of service is exceptional, and their prompt attention to mailing out each release we publish has contributed to our market position. Nearly 20 years into this business relationship and we still feel like a valued customer. — Magazine Publisher Their turnaround was incredibly fast and everything was handled exactly as required. It made a complex job feel simple. — IT Business Moving to DMC allowed us to shift our focus from working in the business to working on it, which has been invaluable. The team is approachable, collaborative & genuinely invested in our brand. — Automotive Brand Direct Mail helped us with the printing, postage and distribution of our marketing flyer to over 6,000 businesses across Melbourne. Their turnaround was 24 hours, well priced and very professionally managed. — IT Business We used DMC for a postcard and gift mailout. Mailout looked great and was sent out on time. Results of the campaign were outstanding, we are planning 5 more similar campaigns. Highly recommend. — Software Retailer DMC manages our client fulfilment through integrated ordering systems that handle stock, backorders, invoicing and operational reporting. Their support covers storage, daily order processing and high-volume campaign execution — including printing, addressing, folding, insertion and postal lodgement. — Automotive Marketing Agency The mailout looked great and was sent out on time. The attention to detail and quality of execution really stood out. — Software Company Exceptional service and prompt attention to detail. We know our inventory is in safe hands. — Publishing Client Frequently Asked Questions ## Planning a catalogue campaign? Start here. ### What does catalogue distribution include? DMC can manage the complete process, including data preparation, personalisation, print coordination, insertion, packing, storage, lodgement and distribution. ### Can catalogues be personalised? Yes. Catalogues and mailing pieces can be personalised using customer data, including names, addresses and other campaign-specific information. ### Do I need an existing customer database? No. DMC can support addressed campaigns using your customer data, unaddressed campaigns targeting selected geographic areas, or a combination of both. ### Can DMC manage addressed and unaddressed delivery? Yes. We coordinate addressed, unaddressed and hybrid campaigns based on your audience, campaign objectives and budget. ### How are catalogues packed and protected? Depending on the campaign, catalogues can be wrapped, inserted into mailing packs or manually assembled using specialist handwork. ### Can you store catalogues before distribution? Yes. Catalogues and campaign materials can be stored securely on-site and released according to your campaign schedule. ### Can campaigns be released in stages? Yes. DMC can manage recurring drops, phased releases and multi-stage campaigns according to an agreed distribution plan. ### Is tracking available? Track-and-trace options may be available depending on the delivery method and service selected. ### Can you manage returned mail? Yes. Returned items can be received and managed as part of the campaign workflow, with handling and reporting agreed in advance. ### Do you offer international distribution? Yes. DMC can coordinate domestic and selected international postal distribution, subject to destination, volume and campaign requirements. Additional capabilities ## More than distribution. Everything around it. #### On-site addressing and personalisation Inkjet addressing and campaign personalisation can be completed on-site to keep production controlled and data closely managed. #### Postal optimisation DMC helps identify the most suitable lodgement and delivery approach, including applicable Australia Post pricing efficiencies. #### Walker-network distribution Unaddressed campaigns can be delivered through suitable local distribution networks, including DMC’s walker network where available. #### Custom card production Membership cards, loyalty cards and other custom plastic cards can be produced and included within catalogue or direct mail campaigns. --- ### [Pick & Pack Fulfilment](https://directmail.com.au/pick-pack-fulfilment/) **Published:** June 22, 2026 **Author:** Brett Cahir **Content:** # Your products, picked and packed the right way. Flexible pick, pack and assembly services for eCommerce orders, retail distribution, promotional campaigns and custom fulfilment requirements. From everyday consumer products to fragile, oversized, unusual or multi-piece orders, DMC manages storage, inventory, packing and dispatch through one controlled operation. [ Get a Quote ](/bulk-mail-get-a-quote/) [ Talk To Us ](/contact-us/) ![Warehouse worker in a neon safety vest packs a gift box with items like a plush bunny and ceramic vase.](https://directmail.com.au/wp-content/uploads/DMC-Pick-Pack-1.jpg) [Home](https://directmail.com.au "Home")| Pick & Pack Fulfilment \+ Years Experience \+ Orders Dispatched Daily \+ Active Clients %+ Fulfilment Accuracy ![Warehouse worker in a high-visibility vest scans inventory along tall shelves of boxes in a warehouse aisle.](https://directmail.com.au/wp-content/uploads/DMC-Pick-Pack-3-819x1024.jpg) Our Solution ## Accuracy built into every pick and pack order. Pick and pack is where product, presentation and customer expectations come together. The correct items need to be selected, checked and packed appropriately for their size, shape, fragility and destination. DMC combines experienced operators with structured workflows to manage everyday orders, multi-item packs, selective packing and custom finishes. From standard consumer products to fragile, unusual and promotional items, each order is prepared with the right handling and presentation before dispatch. Why DMC ## Better control from shelf to shipment. #### Accurate product selection Structured picking and verification help ensure the right products are selected for each order. #### Packing suited to the product Support for standard orders, multi-item packs, fragile goods, unusual products and custom finishes. #### Flexible handling Orders move through the system quickly without compromising accuracy. #### Less operational pressure Reduce the time, staffing and internal coordination required to manage pick and pack in-house. Our Process ## How every pick and pack order moves through DMC. ![](https://directmail.com.au/wp-content/uploads/DMC-Pick-Pack-Orders-are-received-1-768x432.jpg)#### 01. ##### Orders are received Orders flow into our system from your eCommerce platform, ERP or order system. ![](https://directmail.com.au/wp-content/uploads/DMC-Pick-pack-Items-are-picked2-768x432.jpg)#### 02. ##### Items are picked Products are selected from inventory using structured picking processes and scan verification. ![](https://directmail.com.au/wp-content/uploads/DMC-pick-pack-Orders-are-checked-768x432.jpg)#### 03. ##### Orders are checked Each order is verified to ensure the correct items and quantities are included. ![](https://directmail.com.au/wp-content/uploads/DMC-Pick-pack-packing-presentation-768x432.jpg)#### 04. ##### Packing and presentation Orders are packed securely, with branded packaging or inserts where required. ![](https://directmail.com.au/wp-content/uploads/DMC-pick-pack-Dispatch-preparation.jpg)#### 05. ##### Dispatch preparation Orders are labelled, sorted and prepared for dispatch through the appropriate carrier. Frequently Asked Questions ## Questions about pick and pack fulfilment? ### What are pick and pack services? Pick and pack services involve selecting products from inventory, checking them for accuracy, and packing them for dispatch. At DMC, this process is managed through structured workflows to ensure every order is handled correctly and consistently. ### How do you ensure picking accuracy? We use controlled picking processes with verification at key stages, including scan-based checks where required. This significantly reduces errors and ensures the correct items and quantities are included in every order. ### Can you handle different types of products? Yes. We handle a wide range of products, including fragile items, multi-item orders, bundled products and non-standard goods. Each order is packed according to its specific requirements to ensure it arrives in the right condition. ### Do you offer branded packaging and inserts? Yes. We can include branded packaging, marketing inserts and promotional materials as part of the packing process. This helps maintain a consistent brand experience for your customers. ### Can you manage high-volume orders and peak periods? Yes. Our operations are built to scale with demand, from daily order volumes through to peak trading periods. During high-volume periods, we expand capacity with trained teams working within established processes, ensuring accuracy and consistency are maintained. ### How does this reduce returns and errors? Errors in picking and packing are one of the main causes of returns. By using structured workflows, verification processes and experienced teams, we reduce mistakes — which leads to fewer returns, complaints and rework. What We Do ## Built for different fulfilment needs. ### eCommerce Orders High-volume, daily pick and pack for online businesses. [ View Service ](/services/ecommerce-fulfilment/) ![](https://directmail.com.au/wp-content/uploads/icon-ecom-fulfiment.svg) ### Retail & Wholesale Orders Bulk and multi-location order fulfilment. [ View Service ](/services/order-fulfilment/) ![](https://directmail.com.au/wp-content/uploads/icon-order-fulfilment.svg) ### Promotional & Campaign Packs Assembly, packing and dispatch of kits, showbags and marketing materials. [ View Service ](/services/warehousing-inventory/) ![Warehouse worker in a high-visibility vest opens a cardboard box at a cluttered packing station, with a computer and supplies nearby.](https://directmail.com.au/wp-content/uploads/DMC-3PL-Pick-Pack-Fulfilment.jpg) Client Stories ## Pick and pack quality clients can see. BBC has been with DMC for 8 years now, from Richmond to Heidelberg and now Epping. Over that whole time, they’ve never felt like just another 3PL, DMC always felt like a genuine extension of our team. They’re a great family run business with great people and that personal contact makes a huge difference. We’ve loved working with Tanya, Danny, Billie, Rick and plenty of others over the years, and that support has been a big part of our journey! As we’ve grown, DMC has grown with us. They’ve helped us level up with more structure, systems and processes, while still being accommodating from day one when we were smaller and figuring things out. That’s what makes them different, it never feels like a rigid setup where you have to do things their way only. They work with your business, adapt where needed, and always find a way to get it done. The Epping setup in particular has been amazing and shows they’re continuing to evolve with the times while keeping the same great service. — 3PL Retail Working with Tanya, Peter and the Team at DMC has been an absolute pleasure, over the past 15 years. We were first introduced through a combination of word of mouth and online research, and from the very beginning, DMC stood out as a trusted and capable business partner. No matter the challenge, DMC are always ready with solutions—practical, thoughtful, and tailored to suit both our business needs and our customers. Their ability to collaborate seamlessly with our retail clients has made a significant difference, and their proactive approach—constantly bringing new ideas and improvements to the table—ensures we are always evolving and staying ahead. We would highly recommend them to anyone looking for a 3PL partner who is professional, affordable, and reliable. — 3PL Retail/EDI We’ve worked with DMC for many years, and they’ve been a key part of Prene’s operational growth. Moving to DMC allowed us to shift our focus from working in the business to working on it, which has been invaluable. The team is approachable, collaborative, and genuinely invested in our brand. Over time, the relationship has become a very personal one, and we value their ongoing support. — 3PL Retail DMC manages our client fulfilment through integrated ordering systems that handle stock, backorders, invoicing and operational reporting. Their support covers storage, daily order processing and high-volume campaign execution — including printing, addressing, folding, insertion and postal lodgement. — Automotive Marketing Agency They’ve never felt like just another 3PL — DMC has always operated as a genuine extension of our team. Their reliability and consistency make a real difference to our day-to-day operations. — Fashion Retailer We originally found Direct Mail Corporation while looking for a 3PL solution. Rang around, met with a couple and decided DMC was for us. We have been working together for 7 years now and it’s been a great experience. The team are very easy to work with, communicate well and run a good operation. We definitely recommend them. — 3PL wholesale No matter the challenge, DMC always find a way to make it work. Their flexibility and reliability have been a huge support to our operations. — Beauty Retailer Moving to DMC allowed us to shift our focus from working in the business to working on it, which has been invaluable. The team is approachable, collaborative & genuinely invested in our brand. — Automotive Brand Nothing is too much trouble when it comes to these guys. Starting an online business can be daunting, so it's really great to know that we can turn to this A+ team. I completely recommend. Keep up the great work DMC! — Pet Products Retailer The team are very easy to work with and consistently deliver on what they promise. We know our orders are being handled properly. — Car Parts Retailer ![Woman in a neon safety vest packs a gift box with skincare, a mug, and knitwear in a warehouse setting.](https://directmail.com.au/wp-content/uploads/DMC-Pick-Pack-4.jpg) Capability ## Packing tailored to the product and the brand. - Branded packaging, inserts and presentation materials - Protective packing for fragile, delicate and unusual items - Multi-item packs, bundles, kits and promotional orders - Showbags, conference packs and campaign materials - Manual packing and custom finishes where required - Flexible handling for oversized, odd-shaped and non-standard products Why DMC ## Experienced people behind every pick and pack order. #### An experienced fulfilment team People who understand different products, packing requirements and presentation standards. #### Flexible manual capability Support for unusual products, fragile goods, custom finishes, kits and selective packing. #### Capacity when volumes change A scalable team that can support steady work, campaign activity and higher-volume periods. #### One managed operation Storage, inventory, picking, packing, assembly and dispatch coordinated through one accountable team. ![Smiling woman with a bun sits on a table in a storefront gym, arms crossed, laptop showing orders, shelves with bottles and gear behind her.](https://directmail.com.au/wp-content/uploads/DMC-Pick-Pack-6.jpg) Built for Growing Businesses ## Ready to hand over pick and pack? DMC is a strong fit for online retailers that: - are outgrowing in-house picking, packing and storage; - need consistent packing and presentation across every order; - sell products that require special handling, bundling or custom finishes; - need extra capacity for launches, promotions and seasonal peaks; - want an experienced fulfilment partner to manage the operational detail. Related Services ## Explore more ways to support your fulfilment. [ eCommerce Fulfilment ](/third-party-logistics-3pl/ecommerce-fulfilment/) [ Pick & Pack Services ](/mail-house-services/pick-pack-fulfilment/) [ Warehousing & Distribution ](/third-party-logistics-3pl/warehousing-inventory/) [ Bulk Mail Fulfilment ](/mail-house-services/) --- ### [Order Fulfilment](https://directmail.com.au/order-fulfilment/) **Published:** June 22, 2026 **Author:** Brett Cahir **Content:** # You built the brand. We’ll handle the orders. From the moment an order comes in to picking, packing and dispatch, DMC manages the daily fulfilment work behind growing eCommerce businesses. Accurate processing, clear inventory control and responsive support - without the cost and complexity of running your own warehouse. [ Get a Quote ](/get-a-quote/) [ Talk To Us ](/contact-us/) ![Woman in a pink shirt packs a plush bunny into an open cardboard box with tissue paper inside.](https://directmail.com.au/wp-content/uploads/DMC-Order-Fulfilment-2-fixed-2.jpg) [Home](https://directmail.com.au "Home")| Order Fulfilment \+ Years Experience \+ Orders Dispatched Daily \+ Active Clients %+ Fulfilment Accuracy ![Warehouse worker in a neon safety vest scans a cardboard package at a packing station with a computer nearby.](https://directmail.com.au/wp-content/uploads/DMC-Order-Fulfilment-1b.webp) Our Solution ## Order fulfilment that keeps pace with your growth. As your online business grows, fulfilment becomes harder to manage. More orders, more sales channels and rising customer expectations leave less room for delays or mistakes. DMC provides a structured fulfilment service covering order receipt, picking, packing, inventory control and dispatch. You gain the operational support to scale confidently, without building and managing your own warehouse team. Why DMC ## More time to grow. Less time managing fulfilment. #### Reliable order processing Structured picking, packing and dispatch workflows support accurate, consistent order handling. #### Capacity that adapts Scale from steady daily volumes to launches, promotions and seasonal peaks without rebuilding your operation. #### Clear inventory control Stock movements are recorded as orders are processed, helping you maintain visibility and avoid surprises. #### Less operational overhead Reduce the time, staffing and infrastructure required to run fulfilment in-house. Our Process ## How your orders move from checkout to dispatch. ![](https://directmail.com.au/wp-content/uploads/step-01-orders-received.jpg)#### 01. ##### Orders are received Orders flow into our system from your platform, ERP or manual inputs. ![](https://directmail.com.au/wp-content/uploads/step-02-inventory-managed.jpg)#### 02. ##### Inventory is managed Stock is stored, tracked and controlled within our warehouse. ![](https://directmail.com.au/wp-content/uploads/step-03-orders-processed.jpg)#### 03. ##### Orders are processed Each order is picked, packed and checked for accuracy. ![](https://directmail.com.au/wp-content/uploads/step-04-dispatch-preparation.jpg)#### 04. ##### Dispatch and delivery Orders are shipped through reliable carrier networks. ![](https://directmail.com.au/wp-content/uploads/step-05-support-reporting.jpg)#### 05. ##### Ongoing support and reporting You get visibility across orders, stock and fulfilment activity. Frequently Asked Questions ## Questions about order fulfilment? ### What is order fulfilment? Order fulfilment is the process of receiving, processing and delivering orders to customers or business locations. At DMC, this includes inventory management, picking and packing, dispatch and delivery — all managed within a structured, controlled environment. ### What types of orders can you handle? We support a wide range of order types, including eCommerce, wholesale, retail distribution and promotional campaigns. Our processes are designed to handle both direct-to-consumer and B2B orders efficiently and consistently. ### Can you integrate with our systems or ERP? Yes. Orders can flow into our fulfilment processes from eCommerce platforms, ERPs or other order management systems. This reduces manual handling and improves accuracy across your operations. ### How do you maintain consistency across high volumes? Orders are processed through structured workflows with defined checkpoints at each stage. Combined with experienced teams, this ensures consistent outcomes even as order volumes increase. ### Can you handle peak periods and large campaigns? Yes. Our operations are built to scale with demand, from steady volumes through to peak trading periods and large campaigns. During high-volume periods, we expand capacity with trained teams working within established processes, ensuring orders continue to be handled accurately and on time. ### What visibility will we have over orders and stock? You’ll have clear visibility across order status, inventory levels and fulfilment activity. This allows you to stay informed, monitor performance and manage your business without needing to oversee day-to-day fulfilment operations. What we handle ## Built around the way you sell. ### eCommerce orders Daily direct-to-consumer fulfilment across one or multiple online sales channels. [ View Service ](/services/ecommerce-fulfilment/) ![](https://directmail.com.au/wp-content/uploads/icon-ecom-fulfiment.svg) ### Wholesale and retail orders Bulk, carton and store-replenishment orders prepared to meet customer and retailer requirements. [ View Service ](/services/order-fulfilment/) ![](https://directmail.com.au/wp-content/uploads/icon-order-fulfilment.svg) ### Launches, promotions and peaks Flexible fulfilment support for product drops, campaigns, seasonal demand and sudden order spikes. [ View Service ](/services/warehousing-inventory/) ![Warehouse packing area with a worker sealing a box on a curved conveyor; tall shelves and pallets fill the background under a DMC sign.](https://directmail.com.au/wp-content/uploads/DMC-3PL-From-stock-in-to-orders-out-v2.webp) Client Stories ## Fulfilment trusted by growing retailers. BBC has been with DMC for 8 years now, from Richmond to Heidelberg and now Epping. Over that whole time, they’ve never felt like just another 3PL, DMC always felt like a genuine extension of our team. They’re a great family run business with great people and that personal contact makes a huge difference. We’ve loved working with Tanya, Danny, Billie, Rick and plenty of others over the years, and that support has been a big part of our journey! As we’ve grown, DMC has grown with us. They’ve helped us level up with more structure, systems and processes, while still being accommodating from day one when we were smaller and figuring things out. That’s what makes them different, it never feels like a rigid setup where you have to do things their way only. They work with your business, adapt where needed, and always find a way to get it done. The Epping setup in particular has been amazing and shows they’re continuing to evolve with the times while keeping the same great service. — 3PL Retail Working with Tanya, Peter and the Team at DMC has been an absolute pleasure, over the past 15 years. We were first introduced through a combination of word of mouth and online research, and from the very beginning, DMC stood out as a trusted and capable business partner. No matter the challenge, DMC are always ready with solutions—practical, thoughtful, and tailored to suit both our business needs and our customers. Their ability to collaborate seamlessly with our retail clients has made a significant difference, and their proactive approach—constantly bringing new ideas and improvements to the table—ensures we are always evolving and staying ahead. We would highly recommend them to anyone looking for a 3PL partner who is professional, affordable, and reliable. — 3PL Retail/EDI We’ve worked with DMC for many years, and they’ve been a key part of Prene’s operational growth. Moving to DMC allowed us to shift our focus from working in the business to working on it, which has been invaluable. The team is approachable, collaborative, and genuinely invested in our brand. Over time, the relationship has become a very personal one, and we value their ongoing support. — 3PL Retail DMC manages our client fulfilment through integrated ordering systems that handle stock, backorders, invoicing and operational reporting. Their support covers storage, daily order processing and high-volume campaign execution — including printing, addressing, folding, insertion and postal lodgement. — Automotive Marketing Agency They’ve never felt like just another 3PL — DMC has always operated as a genuine extension of our team. Their reliability and consistency make a real difference to our day-to-day operations. — Fashion Retailer We originally found Direct Mail Corporation while looking for a 3PL solution. Rang around, met with a couple and decided DMC was for us. We have been working together for 7 years now and it’s been a great experience. The team are very easy to work with, communicate well and run a good operation. We definitely recommend them. — 3PL wholesale No matter the challenge, DMC always find a way to make it work. Their flexibility and reliability have been a huge support to our operations. — Beauty Retailer Moving to DMC allowed us to shift our focus from working in the business to working on it, which has been invaluable. The team is approachable, collaborative & genuinely invested in our brand. — Automotive Brand Nothing is too much trouble when it comes to these guys. Starting an online business can be daunting, so it's really great to know that we can turn to this A+ team. I completely recommend. Keep up the great work DMC! — Pet Products Retailer The team are very easy to work with and consistently deliver on what they promise. We know our orders are being handled properly. — Car Parts Retailer ![Warehouse worker in a neon safety vest packs a gift box with items like a plush bunny and ceramic vase.](https://directmail.com.au/wp-content/uploads/DMC-Pick-Pack-1.jpg) Capability ## End-to-end fulfilment for growing online retailers. - Picking, packing and dispatch - Warehousing and inventory control - Order processing across connected sales channels - Returns assessment and handling - Freight and carrier coordination - eCommerce, wholesale and retail order support Why DMC ## A fulfilment partner that understands your business. #### People who know your operation An experienced team learns your products, order requirements and customer expectations. #### Processes built around your brand Packing rules, presentation standards and workflows are tailored to the way you sell. #### Support when things change Responsive help for new products, promotions, urgent requests and unexpected demand. #### One accountable fulfilment partner Warehousing, order processing, dispatch and returns are coordinated through one operational team. Industries ## Fulfilment built for the products you sell. ![Stack of folded sweatshirts in cream, gray, navy, olive, and black with a beige baseball cap and a wooden hanger on a gray surface.](https://directmail.com.au/wp-content/uploads/image-ticker-Apparel-Image-300x300.jpg)Apparel ![Neutral-colored baby care set including plush bunny, feeding bottle, stackable rings, bib, soft booties, and a folded blanket in soft beige tones.](https://directmail.com.au/wp-content/uploads/image-ticker-Baby-300x300.jpg)Baby & Kids ![Assorted pink skincare and beauty products on a marble surface, including pumps, droppers, jars, and flowers in a soft, elegant arrangement.](https://directmail.com.au/wp-content/uploads/image-ticker-Beauty-300x300.jpg)Beauty ![Laptop, tablet, and smartphone showing UI layouts with a white cloud download icon and a blue card, symbolizing cloud storage and digital payments.](https://directmail.com.au/wp-content/uploads/image-ticker-Digital-300x300.jpg)Digital ![Neutral-toned gift set: beige and gray envelopes with blank cards and a silk ribbon beside a small wrapped gift with a bow](https://directmail.com.au/wp-content/uploads/image-ticker-Gift-Cards-300x300.jpg)Gift Cards ![Gray first aid kit with white cross, surrounded by medical supplies (bandages, tape, thermometer, pills, gauze) for emergencies.](https://directmail.com.au/wp-content/uploads/image-ticker-Health-300x300.jpg)Healthcare ![Basket of dog toys and supplies including a plush dog, blue ball, rope toy, and brush with a gray pet bowl, leashes, and a bone-shaped chew toy nearby](https://directmail.com.au/wp-content/uploads/image-ticker-Pets-300x300.jpg)Pet ![Roll of gray yoga mat with navy sneakers, a blue water bottle, dumbbells, and a tennis ball laid out for workout.](https://directmail.com.au/wp-content/uploads/image-ticker-Sporting-300x300.jpg)Sporting Goods ![Black over-ear headphones beside a wireless charger, a smartphone, a tablet, and a braided USB-C cable.](https://directmail.com.au/wp-content/uploads/image-ticker-Tech-300x300.jpg)Tech ![Soft brown teddy bear surrounded by colorful wooden blocks, stacking rings, a wooden car, and puzzle pieces for kids' playtime.](https://directmail.com.au/wp-content/uploads/image-ticker-Toys-300x300.jpg)Toys ![Smiling woman with arms crossed in a pastel kids' shop, clothing racks and shelves of toys behind her.](https://directmail.com.au/wp-content/uploads/DMC-Order-Fulfilment-4.jpg) Built for Growing Businesses ## Ready to outsource fulfilment and keep growing? DMC is a strong fit for online retailers that: - are outgrowing in-house picking, packing and storage; - need more consistent, accurate order processing; - want fulfilment capacity for promotions, launches and seasonal peaks; - sell across eCommerce, wholesale or retail channels; - need an experienced partner to manage orders, inventory, dispatch and returns. Related Services ## Explore more ways to support your fulfilment. [ eCommerce Fulfilment ](/third-party-logistics-3pl/ecommerce-fulfilment/) [ Pick & Pack Services ](/mail-house-services/pick-pack-fulfilment/) [ Warehousing & Distribution ](/third-party-logistics-3pl/warehousing-inventory/) [ Bulk Mail Fulfilment ](/mail-house-services/) --- ### [Bulk Mail Get a Quote](https://directmail.com.au/bulk-mail-get-a-quote/) **Published:** August 12, 2026 **Author:** Digital Thing **Content:** # Tell us about your campaign. Share a few details about your mailing — including volumes, format, timing and any print or fulfilment requirements. We’ll review what you need and provide a tailored, competitive quote. **Get your custom quote:** - Takes 30 seconds - No obligation - Tailored to your campaign - We’ll get back to you within 1 business day ### Get a quick quote "\*" indicates required fields First Name\* Last Name\* Email Address\* Company\* Phone\* How did you hear about us?\*Please select...Existing CustomerFamily or FriendGoogle SearchChat GPTClaudeYahoo SearchBing SearchOther Leave a brief message\* Request Quote --- ### [Contact Us](https://directmail.com.au/contact-us/) **Published:** April 23, 2026 **Author:** Brett Cahir **Content:** # Tell us what needs handling. Whether you need eCommerce fulfilment, warehousing, bulk mail or campaign logistics, tell us what you are trying to achieve. One of our experienced team members will review your enquiry and respond within one business day. **Prefer to talk:** - [**1300 337 100**]() (Main Enquiries) - **[(03) 9055 8900]()** (Heidelberg Facility) - [**(03) 7065 5800**]() (Epping Facility) ### Start the conversation "\*" indicates required fields First Name\* Last Name\* Email Address\* Company Name\* Phone\* Service your enquiry relates to\*Please select...3PL ServiceseCommerce FulfilmentOrder FulfilmentReturns ManagementPick & Pack FulfilmentCatalogue DistributionData ManagementEnvelope Supplier and PrinterFoldingInkjet AddressingLaser Printing & ImagingLetterbox Delivery / UMSMail, Postal and Courier ServicesMechanical Mail InsertionPick & Pack FulfilmentPlastic Wrap ServicesWarehousing DistributionOther How did you hear about us\*Please select...Existing CustomerFamily or FriendGoogle SearchChat GPTClaudeYahoo SearchBing SearchOther Message\* Submit Enquiry Where It All Happens ## Our Locations. ### Heidelberg Head Office 26 Dougharty Road Heidelberg West 3081 [ Get Directions ](https://maps.app.goo.gl/vquscbz637e36TnQ6) ### Epping Gate B 24 Jersey Drive Epping 3076 [ Get Directions ](https://maps.app.goo.gl/bTu61Br2BhXMRc2S6) --- ### [Integrations](https://directmail.com.au/integrations/) **Published:** June 22, 2026 **Author:** Brett Cahir **Content:** # Connect Your Store, Systems & Fulfilment. Integrations That Keep Orders Moving. DMC integrates with your eCommerce, ERP and inventory systems so orders, stock and fulfilment data move smoothly between platforms. That means fewer manual steps, better visibility and a more reliable operation from order capture through to dispatch. [ Get a Quote ](/get-a-quote/) [ Talk To Us ](/contact-us/) ![](https://directmail.com.au/wp-content/uploads/DMC-3PL-system-integration.png) [Home](https://directmail.com.au "Home")| Integrations \+ Years Experience \+ Orders Dispatched Daily \+ Active Clients %+ Fulfilment Accuracy ![Warehous e worker in a high-visibility vest at a desk with two monitors displaying order lists and a fulfillment workflow.](https://directmail.com.au/wp-content/uploads/DMC-Systems-Integration2-1024x878.jpg) Our Solution ## Connected systems. Clearer operations. An integration is only useful if it improves what happens after an order is placed. DMC connects your eCommerce, ERP and inventory systems with the fulfilment workflow, helping orders move into processing while stock, order status and operational activity remain visible. The result is fewer manual hand-offs, clearer reporting and better coordination between your systems and the people managing fulfilment. Integration Benefits ## What connected systems give you. #### Integrated order flow Orders move from supported sales channels into DMC’s fulfilment workflow with fewer manual hand-offs. #### Clearer inventory visibility Monitor stock levels and movements through agreed system access and reporting. #### Better operational oversight Stay informed across orders, inventory and fulfilment activity without relying on ad hoc updates. #### Reporting that supports decisions Access agreed reporting across stock, orders and operational performance to help your team plan and respond. Systems & Visibility ## Clear visibility across your fulfilment operation. Managing fulfilment at scale requires reliable information across stock, orders and operational activity. DMC’s systems support visibility from inbound receipt through to dispatch, helping you stay informed without needing to manage the day-to-day process yourself. Reporting, access and update frequency are agreed during onboarding and tailored to the requirements of your operation. - Inventory tracking and stock visibility - Order status across key fulfilment stages - Reporting across stock, orders and operational activity - Secure data handling and managed file transfer - Agreed reporting, reconciliation and exception updates Platform Integrations ## Connect the systems your business already uses. DMC supports integration with a range of eCommerce platforms, ERP systems, inventory tools and retail software. Orders, stock data and fulfilment updates can move between supported systems and DMC’s operational workflows, reducing duplicate data entry and helping your team maintain clearer oversight. Integration requirements vary by platform and business setup, so we review your existing systems and confirm the most appropriate connection during onboarding. Compatible with leading eCommerce, marketplace and business systems. ![DirectMail Integration with Woo](https://directmail.com.au/wp-content/uploads/Logo_Woo-1.svg) ![Direct Mail 3PL integrates with Shopify](https://directmail.com.au/wp-content/uploads/Logo_Shopify-300x108.png) ![Direct Mail 3PL integrates with Oracle NetSuite](https://directmail.com.au/wp-content/uploads/Logo_Oracle-300x131.png) ![Direct Mail 3PL integrates with Neto](https://directmail.com.au/wp-content/uploads/Logo_Neto-300x208.png) ![Direct Mail 3PL integrates with MYOB](https://directmail.com.au/wp-content/uploads/Logo_MYOB-300x143.png) ![Direct Mail 3PL integrates with MAROPOST](https://directmail.com.au/wp-content/uploads/Logo_Maripost-300x96.png) ![Direct Mail 3PL integrates with Indigo8](https://directmail.com.au/wp-content/uploads/Logo_Indigo-300x179.png) ![Direct Mail 3PL integrates with EDI PLUS](https://directmail.com.au/wp-content/uploads/Logo_EDI-Plus-300x90.png) ![Direct Mail 3PL integrates with CIN7](https://directmail.com.au/wp-content/uploads/Logo_CIN7-300x120.png) ![DirectMail Integration with Apparel Magic](https://directmail.com.au/wp-content/uploads/Logo_Apparel-Magic-2.svg) Inventory & Order Visibility ## Better information for your team and customers. Accurate stock and order information helps your team answer customer questions, plan replenishment and respond to issues more effectively. DMC provides agreed visibility across inventory, order progress and dispatch activity, helping your business make better-informed day-to-day decisions. - Stock availability and inventory movements - Order progress through key fulfilment stages - Dispatch status and operational updates - Reporting to support planning and customer service Frequently Asked Questions ## Questions about integrations and visibility? ### What systems can you integrate with? We integrate with leading eCommerce platforms, marketplaces and business systems, including Shopify, WooCommerce and Magento, as well as ERP and order management systems. This ensures orders and inventory data flow efficiently into fulfilment processes. ### How do integrations improve fulfilment operations? Integrations reduce manual data entry and allow orders to move directly into fulfilment workflows. This improves accuracy, speeds up processing and provides better visibility across your operations. ### What visibility will I have over orders and inventory? You’ll have clear visibility across stock levels, order status and fulfilment activity. This allows you to monitor performance, track inventory and stay informed without needing to manage day-to-day operations. ### How is inventory data kept accurate? Inventory is managed through our warehouse management system (WISE), using scan-based controls and real-time updates. This ensures stock levels remain accurate and aligned with fulfilment activity. ### Can you support multiple sales channels? Yes. We support businesses operating across multiple channels, including eCommerce, wholesale and marketplace environments. Orders from different sources can be managed within a single, structured fulfilment process. ### How secure is our data and system access? All data is managed within controlled workflows, with secure handling of files, orders and inventory information. This ensures your operational data remains protected and accessible only where required. ![Warehouse worker in a yellow safety vest scans a cardboard box with a handheld barcode scanner at a packing station.](https://directmail.com.au/wp-content/uploads/DMC-Integrations-4.png) Secure Data Handling ## Secure data handling built into the process. Integrations only work well when the data behind them is handled properly. DMC manages client files, order information and stock data through structured workflows designed to support accuracy, consistency and control. From file receipt and validation through to fulfilment processing and reporting, information is handled carefully and professionally — helping reduce errors and giving you greater confidence in how your operation runs. Why It Matters ## Better visibility supports better decisions. When systems and fulfilment workflows are properly connected, your team has clearer information across stock, orders and dispatch activity. That makes it easier to plan inventory, respond to customer enquiries, identify exceptions and manage growth without relying on constant manual updates. The result is a fulfilment operation that feels more predictable, better coordinated and easier to manage. Client Stories ## Better visibility for growing businesses. BBC has been with DMC for 8 years now, from Richmond to Heidelberg and now Epping. Over that whole time, they’ve never felt like just another 3PL, DMC always felt like a genuine extension of our team. They’re a great family run business with great people and that personal contact makes a huge difference. We’ve loved working with Tanya, Danny, Billie, Rick and plenty of others over the years, and that support has been a big part of our journey!As we’ve grown, DMC has grown with us. They’ve helped us level up with more structure, systems and processes, while still being accommodating from day one when we were smaller and figuring things out. That’s what makes them different, it never feels like a rigid setup where you have to do things their way only. They work with your business, adapt where needed, and always find a way to get it done. The Epping setup in particular has been amazing and shows they’re continuing to evolve with the times while keeping the same great service. — 3PL Retail Working with Tanya, Peter and the Team at DMC has been an absolute pleasure, over the past 15 years. We were first introduced through a combination of word of mouth and online research, and from the very beginning, DMC stood out as a trusted and capable business partner. No matter the challenge, DMC are always ready with solutions—practical, thoughtful, and tailored to suit both our business needs and our customers. Their ability to collaborate seamlessly with our retail clients has made a significant difference, and their proactive approach—constantly bringing new ideas and improvements to the table—ensures we are always evolving and staying ahead. We would highly recommend them to anyone looking for a 3PL partner who is professional, affordable, and reliable. — 3PL Retail/EDI We’ve worked with DMC for many years, and they’ve been a key part of Prene’s operational growth. Moving to DMC allowed us to shift our focus from working in the business to working on it, which has been invaluable. The team is approachable, collaborative, and genuinely invested in our brand. Over time, the relationship has become a very personal one, and we value their ongoing support. — 3PL Retail DMC manages our client fulfilment through integrated ordering systems that handle stock, backorders, invoicing and operational reporting. Their support covers storage, daily order processing and high-volume campaign execution — including printing, addressing, folding, insertion and postal lodgement. — Automotive Marketing Agency Our Company publishes 24 trade magazines annually and DMC are integral to the process as they manage the mailing aspect of our business. Their level of service is exceptional and their prompt attention mailing out each release we publish has contributed to our market position as a reliable print media industry resource. Nearly 20 years into this business relationship and we still feel like a valued customer. — Mail Plastic Wrap We’ve partnered with DMC for many years to manage large-scale magazine distribution, with production volumes exceeding 150,000 pieces per campaign. Their handling of data cleansing, de-duplication, address formatting, plastic wrapping and postal optimisation ensures every campaign is delivered accurately and efficiently. — Automotive Marketing Agency They’ve never felt like just another 3PL — DMC has always operated as a genuine extension of our team. Their reliability and consistency make a real difference to our day-to-day operations. — Fashion Retailer We originally found Direct Mail Corporation while looking for a 3PL solution. Rang around, met with a couple and decided DMC was for us. We have been working together for 7 years now and it’s been a great experience. The team are very easy to work with, communicate well and run a good operation. We definitely recommend them. — 3PL wholesale Moving to DMC allowed us to shift our focus from working in the business to working on it, which has been invaluable. The team is approachable, collaborative & genuinely invested in our brand. — Automotive Brand Related Services ## Explore the services connected to your fulfilment operation. [ eCommerce Fulfilment ](/ecommerce-fulfilment/) [ Order Fulfilment ](/order-fulfilment/) [ Warehousing & Distribution ](/services/warehousing-inventory/) [ Returns Management ](/returns-management/) --- ### [How it Works](https://directmail.com.au/how-it-works/) **Published:** June 22, 2026 **Author:** Brett Cahir **Content:** # From order to dispatch. DMC handles the steps in between. Connect your eCommerce platform or brief your mail campaign, send us your stock and we’ll manage warehousing, inventory control, pick, pack and dispatch through one structured fulfilment workflow. You retain visibility over your stock and orders while our experienced team manages the day-to-day operation, peak periods and changing volumes. [ Get a Quote ](/get-a-quote/) [ Talk To Us ](/contact-us/) ![Three coworkers discuss skincare products at a wooden table, shelves full of bottles behind them.](https://directmail.com.au/wp-content/uploads/DMC-how-fulfilment-works-1.png) [Home](https://directmail.com.au "Home")| How it Works \+ Years Experience \+ Orders Dispatched Daily \+ Active Clients %+ Fulfilment Accuracy How it works ## See DMC in action. Real operations. Experienced people. One accountable team. From warehousing and eCommerce fulfilment to print, insertion and postal lodgement, DMC brings each stage together within one managed operation. In this short video, Brett takes you inside DMC to show how our people, systems and production workflows support both 3PL clients and high-volume mail campaigns—from receiving stock or campaign materials through to dispatch or lodgement. **What to look for: - Structured workflows across fulfilment and mail production - Experienced people managing critical stages - Integrated warehousing, pick and pack, print and insertion capability - Clear operational control from receipt through to dispatch or lodgement Our Process ## From setup to day-to-day operations. ![](https://directmail.com.au/wp-content/uploads/DMC-How-Understand-the-requirement-768x432.jpg)#### Step 01. ##### Understand the requirement We take the time to understand your business, products, volumes, systems, timing and operational requirements. - For eCommerce, we review your product profile, order volumes, integrations and fulfilment workflow. - For mail campaigns, we review your data, artwork, materials, quantities and lodgement requirements. This gives both teams a clear scope, agreed responsibilities and a practical implementation plan before work begins. ![](https://directmail.com.au/wp-content/uploads/DMC-how-Connect-systems-and-receive-stock-768x432.jpg)#### Step 02. ##### Connect systems and receive stock Your stock or campaign materials are received, checked and prepared for the agreed workflow. - Supported eCommerce integrations are configured and tested. - Goods and campaign materials are checked against the agreed documentation and specifications. - Stock and materials are recorded, organised and stored in designated locations. Reporting, inventory visibility and operational requirements are agreed as part of the setup process. ![](https://directmail.com.au/wp-content/uploads/DMC-how-Orders-and-campaign-instructions-768x432.jpg)#### Step 03. ##### Orders and campaign instructions enter the workflow Once setup is complete, live orders or approved campaign instructions enter the agreed operational workflow. **For 3PL:** Customer orders flow into DMC’s fulfilment system and are released for processing according to the agreed order rules. **For bulk mail:** Approved data, artwork and production specifications move into the scheduled mail-production workflow. Structured checks help confirm that each order or campaign is ready for the next operational stage. ![](https://directmail.com.au/wp-content/uploads/DMC-how-Fulfilment-or-mail-production-768x432.jpg)#### Step 04. ##### Fulfilment or mail production Orders and campaign materials move into physical production through the agreed workflow. - **For eCommerce:** stock is picked, checked, packed, labelled and prepared for carrier collection. - **For bulk mail:** materials are printed, personalised, folded, inserted, wrapped and addressed as required. - Quality checks are completed at critical production stages. Packaging, presentation and processing requirements are managed according to the agreed specifications. ![](https://directmail.com.au/wp-content/uploads/DMC-how-lodgement-768x432.jpg)#### Step 05. ##### Dispatch or postal lodgement Completed orders and mail campaigns are prepared for handover through the appropriate carrier or postal service. - eCommerce orders are staged and transferred to the agreed delivery provider. - Bulk mail is sorted, documented and lodged through the selected postal or distribution service. - Service options are reviewed against destination, format, timing and campaign requirements. DMC manages preparation and handover; final delivery timeframes remain subject to the carrier network. ![](https://directmail.com.au/wp-content/uploads/DMC-how-Visibility-reporting-and-support-768x432.jpg)#### Step 06. ##### Visibility, reporting and support Operational visibility continues once fulfilment or campaign production is underway. - Reporting across inventory, orders, fulfilment activity and campaign status - Reconciliation and exception reporting where agreed - Ongoing support from an experienced account and customer-service team The reporting format, frequency and support arrangements are agreed during onboarding. Frequently Asked Questions ## Questions about working with DMC? ### How long does it take to get started? Timing depends on the services required, stock volumes, system integrations, data, testing and operational complexity. Once DMC has reviewed your requirements, we’ll provide a practical onboarding plan and proposed start date. ### What do you need from us to begin? For eCommerce fulfilment, we’ll need information about your products, stock profile, order volumes, sales platform, integrations, packaging and dispatch requirements. For bulk mail, we’ll review your data, artwork, quantities, materials, production specifications and required lodgement timeframe. ### Will we have visibility once things are running? Yes. You’ll have clear visibility across orders, inventory and fulfilment activity. We provide reporting and ongoing support so you always know what is happening without needing to manage day-to-day operations. ### Can you support both eCommerce and bulk mail at the same time? Yes. DMC can manage ongoing eCommerce fulfilment alongside bulk mail and campaign activity through coordinated but separate operational workflows. This is useful for businesses that require both product distribution and customer communications. ### What happens if something changes or volumes increase? Tell us as early as possible about promotions, seasonal peaks, new products, campaign activity or changes to your requirements. We’ll review the impact on capacity, staffing, stock, systems and production timing, then agree any workflow or resource changes required. Why DMC ## What the process means for your business. #### Less operational workload DMC manages day-to-day fulfilment and mail production, reducing the pressure on your internal team. #### More consistent execution Agreed workflows and quality checks support accurate processing across orders and campaigns. #### Capacity planned around growth Forecasting and advance notice help us prepare for increased order volumes, seasonal peaks and campaign activity. #### Clear accountability One experienced team coordinates operations, reporting and issue resolution from setup onwards. Service pathways ## One experienced team. Two specialist service streams. #### eCommerce Fulfilment DMC receives and stores your stock, connects supported systems, and manages inventory, pick, pack and dispatch through a structured daily workflow. #### Bulk mail and campaigns DMC coordinates data, print, personalisation, folding, insertion, wrapping, addressing and postal lodgement through one managed production process. Why DMC ## What supports every DMC workflow. #### One accountable operation Warehousing, fulfilment and mail production are coordinated through one experienced team. #### Systems supported by people Structured workflows are backed by operators who oversee critical stages and exceptions. #### Quality checks where they matter Checks are built into receiving, processing, production and dispatch preparation. #### Clear operational visibility Agreed reporting and account support help clients stay informed as work progresses. --- ### [Warehousing Distribution](https://directmail.com.au/storage-warehousing/) **Published:** June 26, 2026 **Author:** Brett Cahir **Content:** # Secure warehousing that keeps your stock ready to move. Store your eCommerce products, printed collateral and campaign materials across DMC’s secure Melbourne warehouse facilities, with inventory managed, monitored and ready for fulfilment or distribution. From receiving and unloading through to storage, stock reporting and dispatch, DMC keeps your materials on-site and available—helping reduce delays and unnecessary handling. [ Get a Quote ](/get-a-quote/) [ Talk To Us ](/contact-us/) ![](https://directmail.com.au/wp-content/uploads/DMC-warehouse-forklift.jpg) [Home](https://directmail.com.au "Home")| Warehousing Distribution \+ Years Experience \+ Orders Dispatched Daily \+ Active Clients %+ Fulfilment Accuracy ![Warehouse worker in a neon vest scans a pallet with a handheld barcode scanner while holding a clipboard.](https://directmail.com.au/wp-content/uploads/DMC-Warehousing2.png) Our Solution ## More than storage. Stock ready when you need it. Warehousing is not simply about holding inventory. It is about receiving it properly, knowing what is on hand and keeping it ready for fulfilment, campaign production or distribution. DMC securely stores eCommerce products, printed collateral and campaign materials within its Melbourne facilities. With stock already on-site, orders and jobs can move into processing without waiting for materials to arrive from another supplier. Inventory reporting helps you monitor holdings and plan replenishment, while DMC manages the day-to-day receiving, storage and movement of your goods. Warehousing benefits ## Secure storage. Clear inventory. Faster fulfilment. #### Secure, monitored storage Stock is held within secure warehouse facilities, with 24-hour CCTV monitoring and a separate fenced area available for sensitive materials. #### Accurate inventory reporting Computerised stock records and customer reporting help you monitor inventory holdings and plan replenishment. #### Stock ready to move Keeping products and campaign materials on-site helps reduce delays and allows fulfilment or distribution to begin sooner. #### Flexible storage arrangements Pallet storage is available for the duration your business requires, without a fixed storage time limit. Our Process ## How warehousing and distribution work. ![](https://directmail.com.au/wp-content/uploads/DMC-Warehouse-Goods-are-received-and-checked.jpg)#### 01. ##### Goods are received and checked Products, pallets and campaign materials are delivered to DMC, unloaded and checked against the accompanying documentation. ![](https://directmail.com.au/wp-content/uploads/DMC-Warehousing-Stock-recorded.jpg)#### 02. ##### Stock is recorded and stored Items are scanned, logged and allocated to suitable warehouse locations, including secure storage where required. ![](https://directmail.com.au/wp-content/uploads/DMC-Warehousing-Inventory-is-monitored.jpg)#### 03. ##### Inventory is monitored Stock holdings and movements are tracked through DMC’s inventory systems, with reporting available to support replenishment and planning. ![](https://directmail.com.au/wp-content/uploads/DMC-warehouse-Orders-and-distribution-requests-are-processed.jpg)#### 04. ##### Orders and distribution requests are processed Products or materials are picked, checked and prepared according to the fulfilment, campaign or distribution requirements. ![](https://directmail.com.au/wp-content/uploads/DMC-Warehouse-Goods-Dispatched.jpg)#### 05. ##### Goods are dispatched Completed orders and distribution jobs are released through the appropriate carrier, postal or delivery network. Frequently Asked Questions ## Questions about warehousing and distribution? ### What does warehousing and distribution include? Warehousing and distribution covers the storage, management and movement of your inventory. At DMC, this includes receiving goods, storing stock securely, managing inventory levels, and dispatching products through reliable distribution networks. ### How is my inventory managed and tracked? Inventory is managed through our warehouse management system (WISE), using scan-based controls and real-time updates. This ensures accurate stock levels, clear visibility and reliable reporting across your operations. ### How secure are your warehouse facilities? Our warehouses are secure, access-controlled environments with monitored entry points and 24/7 surveillance. This ensures your inventory is protected and handled within a controlled operating environment. ### Can you handle large volumes and growth? Yes. Our warehousing infrastructure is designed to scale with your business, from steady storage requirements through to high-volume growth. We support both ongoing operations and increased demand without compromising control or accuracy. ### How does your distribution process work? Once orders or distribution requests are processed, goods are prepared and dispatched through trusted carrier networks. We manage routing and delivery options to ensure products are delivered efficiently and reliably. ### What visibility will I have over my stock and deliveries? You’ll have clear visibility across inventory levels, stock movements and dispatch activity. This allows you to stay informed, plan effectively and manage your business without needing to oversee day-to-day logistics operations. Warehousing Capability ## Warehouse infrastructure built for scale. - Warehousing across two Melbourne locations - 20,000 square metres of warehouse space - High-capacity pallet storage - More than 6,000 pallet positions - Capacity to support up to 20,000 order picks per day - Secure facilities with 24-hour CCTV monitoring - Separate fenced storage available for sensitive materials - Receiving and unloading for pallets, cartons and containers - Dedicated areas for storage, picking and dispatch - Capacity to support growth and peak demand ![Worker scans barcode on a stack of cardboard boxes in a warehouse using a handheld scanner.](https://directmail.com.au/wp-content/uploads/DMC-warehousing-4.jpg) Inventory and Reporting ## Clear visibility across your inventory. DMC’s warehouse management systems track stock as it is received, stored, moved and dispatched. Computerised inventory records and customer reporting help you monitor stock holdings, understand what is available and plan replenishment with greater confidence. - Scan-based inventory tracking - Stock movement and location records - Inventory reporting and reconciliation - Visibility across receipts, holdings and dispatches - Secure handling of operational data ![Warehouse worker in a yellow safety vest scans documents at a table beside stacked pallets, in a warehouse setting.](https://directmail.com.au/wp-content/uploads/DMC-warehousing-6.jpg) Distribution capability ## Distribution built around your requirements. - National delivery coverage - Carrier options matched to the job - Freight planning to support cost efficiency - B2C and B2B distribution - Handling for pallets, cartons, fragile and non-standard items Why DMC ## Why businesses choose DMC for warehousing. #### Structured warehousing processes Goods are received, recorded, stored and moved through clearly managed workflows. #### Accurate inventory management Scan-based tracking and reporting help maintain reliable stock records and location visibility. #### Flexible operational support DMC supports ongoing fulfilment, campaign storage and larger distribution requirements. #### Experienced warehouse teams Your stock is handled by people who understand receiving, storage, picking and dispatch. Client Stories ## Warehousing built on long-term trust. Our Company publishes 24 trade magazines annually and DMC are integral to the process as they manage the mailing aspect of our business. Their level of service is exceptional and their prompt attention mailing out each release we publish has contributed to our market position as a reliable print media industry resource. Nearly 20 years into this business relationship and we still feel like a valued customer. — Mail Plastic Wrap DMC supports our ongoing communications through a combination of plastic wrapping, personalised printing and mail insertion. Their ability to manage multiple services within one operation ensures consistency and reliability across every campaign. — Membership Organisation We’ve partnered with DMC for many years to manage large-scale magazine distribution, with production volumes exceeding 150,000 pieces per campaign. Their handling of data cleansing, de-duplication, address formatting, plastic wrapping and postal optimisation ensures every campaign is delivered accurately and efficiently. — Automotive Marketing Agency Their level of service is exceptional, and their prompt attention to mailing out each release we publish has contributed to our market position. Nearly 20 years into this business relationship and we still feel like a valued customer. — Magazine Publisher Their turnaround was incredibly fast and everything was handled exactly as required. It made a complex job feel simple. — IT Business Moving to DMC allowed us to shift our focus from working in the business to working on it, which has been invaluable. The team is approachable, collaborative & genuinely invested in our brand. — Automotive Brand Direct Mail helped us with the printing, postage and distribution of our marketing flyer to over 6,000 businesses across Melbourne. Their turnaround was 24 hours, well priced and very professionally managed. — IT Business We used DMC for a postcard and gift mailout. Mailout looked great and was sent out on time. Results of the campaign were outstanding, we are planning 5 more similar campaigns. Highly recommend. — Software Retailer DMC manages our client fulfilment through integrated ordering systems that handle stock, backorders, invoicing and operational reporting. Their support covers storage, daily order processing and high-volume campaign execution — including printing, addressing, folding, insertion and postal lodgement. — Automotive Marketing Agency The mailout looked great and was sent out on time. The attention to detail and quality of execution really stood out. — Software Company Exceptional service and prompt attention to detail. We know our inventory is in safe hands. — Publishing Client ![Forklift moving a pallet of cardboard boxes down a narrow warehouse aisle lined with tall shelving.](https://directmail.com.au/wp-content/uploads/DMC-Built-for-scale-complexity-v2.jpg) Built for Growing Businesses ## Is DMC’s warehousing service right for your business? MC is a strong fit for businesses that need more than basic storage. - Need secure storage for products, pallets or campaign materials - Require accurate inventory tracking and reporting - Want stock held on-site for faster fulfilment or distribution - Need support across B2C, B2B or multi-location delivery - Are growing, experiencing peak demand or outgrowing their current setup Related Services ## Explore the services connected to your warehouse operation. [ 3PL Fulfilment ](/third-party-logistics-3pl/) [ eCommerce Fulfilment ](/third-party-logistics-3pl/ecommerce-fulfilment/) [ Order Fulfilment ](/third-party-logistics-3pl/warehousing-inventory/) [ Pick & Pack Services ](/mail-house-services/pick-pack-fulfilment/) --- ### [Plastic Wrap Services](https://directmail.com.au/plastic-wrap-services/) **Published:** June 26, 2026 **Author:** Brett Cahir **Content:** # Plastic wrap services that protect and present your mail. Cost-effective, high-volume plastic wrapping for magazines, catalogues, newsletters and direct mail - designed to protect your materials in transit while keeping the creative visible. From short runs to major mail campaigns, we wrap accurately, efficiently and at scale. [ Get a Quote ](/bulk-mail-get-a-quote/) [ Talk To Us ](/contact-us/) ![Smiling woman in a white blouse holds a home décor magazine titled 'HOME INSPIRATION' outdoors beside a gray wall and the number 62.](https://directmail.com.au/wp-content/uploads/DMC-Plastic-wrapping-services.jpg) [Home](https://directmail.com.au "Home")| Plastic Wrap Services \+ Years Experience \+ High-Speed Wrapping Machines DL to Tabloid Size Capability %+ Processing Accuracy ![Male worker in a yellow safety vest operates a large packaging machine wrapping printed magazines on a conveyor belt.](https://directmail.com.au/wp-content/uploads/DMC-Plastic-Wrap-Operations.jpg) Our Solution ## A smarter way to package high-volume mail. Plastic wrapping is one of the most efficient ways to package and deliver high-volume mail. It protects your materials from weather and handling damage, while allowing your design to remain fully visible — making it ideal for magazines, catalogues and marketing campaigns where presentation matters. We provide high-speed, accurate plastic wrapping services designed to handle large volumes without compromising quality or consistency. ![Design magazine titled 'design collection' sits on a round marble coffee table beside a amber glass and a potted plant in a beige living room. Describes modern interiors.](https://directmail.com.au/wp-content/uploads/DMC-Plastic-Wrap-4.jpg) Capability ## Plastic wrap that protects and presents beautifully. When the piece itself needs to be seen, plastic wrap is a smart alternative to an envelope. It protects the contents while keeping the cover visible, so your brand still makes an impression the moment it arrives. - Ideal for magazines, catalogues and promotional mail - Keeps covers and key messaging clearly visible - Protects contents from handling, scuffing and light moisture - Suitable for bulky, book-bound or multi-piece mailings - Cost-effective for high-volume distribution It’s a practical format for campaigns where presentation matters just as much as protection. Why plastic wrap ## Protection, visibility and efficiency in one format. #### Helps protect the contents Clear wrapping reduces exposure to dirt, handling and light moisture during distribution. #### Keeps the creative visible The cover and key messaging remain on display, helping the piece make an immediate impression. #### Cost-effective at volume Plastic wrap can be a more economical alternative to envelopes for suitable high-volume mailings. #### Built for efficient production DMC’s in-house wrapping equipment supports consistent processing across a wide range of campaign formats and volumes. ![Factory worker in a high-visibility vest inspects glossy catalogs on a conveyor belt in a printing plant.](https://directmail.com.au/wp-content/uploads/DMC-Plastic-Wrap-5.png) Capability ## High-volume plastic wrapping with flexible production options. - Four plastic wrapping machines on site - Formats from DL through to tabloid size - Mechanical insertion of up to eight items - Onserts, inserts and tip-ons supported - Integrated inkjet addressing and barcoding - Intelligent feeding and collation systems - Degradable and compostable film options available Film options ## Choose the wrap that suits your campaign. DMC can provide different clear-film options according to your mailing format, production requirements and environmental objectives. Degradable, compostable or alternative films may be available depending on the job. We’ll help you assess the most appropriate option for your format, volume and distribution requirements. ![Cover of a design magazine titled SPACES showing a modern living room, wrapped in plastic on a light stone surface](https://directmail.com.au/wp-content/uploads/plastic_wrap_film_options.jpg) Our Process ## How your plastic-wrapped mail moves through DMC. ![](https://directmail.com.au/wp-content/uploads/DMC-Plastic-Wrap-Materials-received-768x432.jpg)#### 01. ##### Materials received Your printed materials are delivered to our facility and checked. ![](https://directmail.com.au/wp-content/uploads/DMC-plastics-wrap-Setup-and-configuration2-768x432.jpg)#### 02. ##### Setup and configuration Wrapping settings are configured based on size, format and insert requirements. ![](https://directmail.com.au/wp-content/uploads/plastic-wrap_step-03-wrapping-insertion-768x573.jpg)#### 03. ##### Wrapping and insertion Materials are wrapped and additional items inserted where required. ![](https://directmail.com.au/wp-content/uploads/DMC-Plastic-Addressing-and-finishing-1-768x432.jpg)#### 04. ##### Addressing and finishing Inkjet addressing and barcoding are applied during production. ![](https://directmail.com.au/wp-content/uploads/plastic-wrap_step-05-dispatch-lodgement-768x573.jpg)#### 05. ##### Dispatch and lodgement Mail is prepared and lodged for delivery. Why DMC ## A proven partner for high-volume plastic wrapping. #### Specialist mailhouse experience An experienced production team that understands magazines, catalogues, subscriptions and complex direct mail jobs. #### Capacity you can rely on Four on-site wrapping lines provide the flexibility to manage different formats, volumes and campaign requirements. #### Consistent production standards Structured checks help maintain accurate insertion, wrapping, addressing and presentation across every run. #### One coordinated service Collation, insertion, wrapping, personalisation, postal preparation and lodgement managed through one operation. Client Stories ## Trusted by publishers, campaign after campaign. Our Company publishes 24 trade magazines annually and DMC are integral to the process as they manage the mailing aspect of our business. Their level of service is exceptional and their prompt attention mailing out each release we publish has contributed to our market position as a reliable print media industry resource. Nearly 20 years into this business relationship and we still feel like a valued customer. — Mail Plastic Wrap DMC supports our ongoing communications through a combination of plastic wrapping, personalised printing and mail insertion. Their ability to manage multiple services within one operation ensures consistency and reliability across every campaign. — Membership Organisation We’ve partnered with DMC for many years to manage large-scale magazine distribution, with production volumes exceeding 150,000 pieces per campaign. Their handling of data cleansing, de-duplication, address formatting, plastic wrapping and postal optimisation ensures every campaign is delivered accurately and efficiently. — Automotive Marketing Agency Their level of service is exceptional, and their prompt attention to mailing out each release we publish has contributed to our market position. Nearly 20 years into this business relationship and we still feel like a valued customer. — Magazine Publisher Their turnaround was incredibly fast and everything was handled exactly as required. It made a complex job feel simple. — IT Business Moving to DMC allowed us to shift our focus from working in the business to working on it, which has been invaluable. The team is approachable, collaborative & genuinely invested in our brand. — Automotive Brand Direct Mail helped us with the printing, postage and distribution of our marketing flyer to over 6,000 businesses across Melbourne. Their turnaround was 24 hours, well priced and very professionally managed. — IT Business We used DMC for a postcard and gift mailout. Mailout looked great and was sent out on time. Results of the campaign were outstanding, we are planning 5 more similar campaigns. Highly recommend. — Software Retailer DMC manages our client fulfilment through integrated ordering systems that handle stock, backorders, invoicing and operational reporting. Their support covers storage, daily order processing and high-volume campaign execution — including printing, addressing, folding, insertion and postal lodgement. — Automotive Marketing Agency The mailout looked great and was sent out on time. The attention to detail and quality of execution really stood out. — Software Company Exceptional service and prompt attention to detail. We know our inventory is in safe hands. — Publishing Client Frequently Asked Questions ## Questions about plastic wrapping? ### What types of items can be plastic wrapped? We handle magazines, catalogues, newsletters, promotional materials and a wide range of direct mail pieces, including bulky or multi-item packs. ### What sizes can you wrap? Our equipment handles formats from DL through to tabloid size, accommodating most standard direct mail formats. ### Can multiple items be included in one wrap? Yes. We can mechanically insert multiple items, including onserts, inserts and tip-ons, depending on your requirements. ### Is plastic wrap environmentally friendly? We use degradable plastic film and offer compostable options depending on your campaign needs. ### Is plastic wrap cheaper than envelopes? In many cases, yes. Plastic wrapping is often a more cost-effective solution for high-volume mail campaigns. ### Can you handle large volumes? Yes. We are equipped to manage runs from several thousand to hundreds of thousands of items efficiently. --- ### [Mechanical Mail Insertion](https://directmail.com.au/mechanical-mail-insertion/) **Published:** June 26, 2026 **Author:** Brett Cahir **Content:** # Mail Insertion That Ensures Accuracy at Scale. High-speed, automated envelope insertion for large-volume mail campaigns — designed to improve accuracy, efficiency and consistency. From simple letters to complex multi-insert campaigns, we handle every piece correctly. [ Get a Quote ](/bulk-mail-get-a-quote/) [ Talk To Us ](/contact-us/) ![Male worker in a high-visibility vest operating a teal industrial printing machine, feeding stacks of paper in a factory setting.](https://directmail.com.au/wp-content/uploads/mechanical_mail_insertion4.png) [Home](https://directmail.com.au "Home")| Mechanical Mail Insertion \+ Years Experience High-Speed Automated Insertion Multi-Insert Capability %+ Processing Accuracy ![Teal industrial printer feeding stacks of envelopes through rollers, with a worker in a high-visibility vest supervising up front.](https://directmail.com.au/wp-content/uploads/mechanical_mail_insertion5.png) Our Solution ## Accuracy built into every insertion job. Mail insertion is one of the most critical stages in any direct mail campaign. Mechanical insertion brings multiple components together at speed. Each job needs to be carefully set up so the correct items are folded, collated and inserted into the right envelope. DMC combines high-speed insertion equipment with structured workflows, selective insertion and quality checks throughout production. This supports accurate, consistent output across simple letters, multi-piece campaigns and matched mailings at scale. What We Handle ## Built for complex, high-volume insertion jobs. #### Envelope insertion — DLX, C5 and C4 High-speed automated insertion across multiple envelope formats. #### Up to seven inserts Multiple documents and campaign pieces mechanically collated and inserted into one envelope. #### Selective insertion Different inserts included for different recipients according to agreed data rules. #### Match Mailing Personalised documents matched, checked and inserted into the correct envelope. #### Folding, collating and friction feeding Automated folding and collation, including landscape brochures and concertina-folded materials. Why DMC ## More control over every insertion job. #### Controlled accuracy Structured set-up, automated processing and quality checks support consistent output across large volumes. #### Efficient high-volume production Mechanical insertion reduces manual handling and keeps complex mail jobs moving efficiently. #### Flexible campaign set-up Support for multiple inserts, selective insertion, matched mail and different envelope formats. #### One accountable process Folding, collation, insertion and final checks are managed through one experienced operational team. ![Industrial printing press with stacks of documents on a conveyor, worker in a high-visibility vest nearby.](https://directmail.com.au/wp-content/uploads/mechanical-mail-insertion_step-03-automated-insertion.jpg) Capability ## High-speed equipment with intelligent control. - Fully automated, high-speed envelope insertion - Up to seven items mechanically inserted per envelope - Intelligent collating, folding and selective insertion - Friction feeding for landscape brochures and concertina-folded materials - DLX, C5 and C4 envelope formats, with match mailing available Our Process ## How mechanical mail insertion works. ![](https://directmail.com.au/wp-content/uploads/DMC-Mail-Data-and-document-preparation-768x432.jpg)#### 01. ##### Data and document preparation Files are prepared and structured for accurate matching and insertion. ![](https://directmail.com.au/wp-content/uploads/DMC-Mail-Printing-and-collation-768x432.jpg)#### 02. ##### Printing and collation Documents are printed, sorted and prepared for insertion. ![](https://directmail.com.au/wp-content/uploads/DMC-Mail-Automated-insertion-768x432.png)#### 03. ##### Automated insertion Materials are inserted into envelopes using high-speed equipment. ![](https://directmail.com.au/wp-content/uploads/DMC-Mail-Quality-control-checks-768x432.jpg)#### 04. ##### Quality control checks Processes ensure correct matching and completeness. ![](https://directmail.com.au/wp-content/uploads/DMC-Mail-Dispatch-preparation-768x432.jpg)#### 05. ##### Dispatch preparation Mail is sorted and prepared for distribution. Why DMC ## Experienced people behind every automated process. #### Established mailhouse capability More than three decades of experience managing high-volume and complex mail campaigns. #### Quality actively managed Experienced operators oversee set-up, production and quality checks at critical stages. #### Capacity for complex jobs Infrastructure and equipment to manage large runs, multiple inserts and varied campaign requirements. #### One integrated operation Data preparation, print, folding, insertion and distribution coordinated through one accountable team. Client Stories ## Trusted to manage complex mail insertion at scale. Our Company publishes 24 trade magazines annually and DMC are integral to the process as they manage the mailing aspect of our business. Their level of service is exceptional and their prompt attention mailing out each release we publish has contributed to our market position as a reliable print media industry resource. Nearly 20 years into this business relationship and we still feel like a valued customer. — Mail Plastic Wrap DMC supports our ongoing communications through a combination of plastic wrapping, personalised printing and mail insertion. Their ability to manage multiple services within one operation ensures consistency and reliability across every campaign. — Membership Organisation We’ve partnered with DMC for many years to manage large-scale magazine distribution, with production volumes exceeding 150,000 pieces per campaign. Their handling of data cleansing, de-duplication, address formatting, plastic wrapping and postal optimisation ensures every campaign is delivered accurately and efficiently. — Automotive Marketing Agency Their level of service is exceptional, and their prompt attention to mailing out each release we publish has contributed to our market position. Nearly 20 years into this business relationship and we still feel like a valued customer. — Magazine Publisher Their turnaround was incredibly fast and everything was handled exactly as required. It made a complex job feel simple. — IT Business Moving to DMC allowed us to shift our focus from working in the business to working on it, which has been invaluable. The team is approachable, collaborative & genuinely invested in our brand. — Automotive Brand Direct Mail helped us with the printing, postage and distribution of our marketing flyer to over 6,000 businesses across Melbourne. Their turnaround was 24 hours, well priced and very professionally managed. — IT Business We used DMC for a postcard and gift mailout. Mailout looked great and was sent out on time. Results of the campaign were outstanding, we are planning 5 more similar campaigns. Highly recommend. — Software Retailer DMC manages our client fulfilment through integrated ordering systems that handle stock, backorders, invoicing and operational reporting. Their support covers storage, daily order processing and high-volume campaign execution — including printing, addressing, folding, insertion and postal lodgement. — Automotive Marketing Agency The mailout looked great and was sent out on time. The attention to detail and quality of execution really stood out. — Software Company Exceptional service and prompt attention to detail. We know our inventory is in safe hands. — Publishing Client Frequently Asked Questions ## Questions about mechanical mail insertion? ### What is mail insertion? Mail insertion is the process of automatically placing printed materials into envelopes as part of a direct mail campaign. ### How many items can be inserted into one envelope? We can handle multiple inserts, with capacity for up to 7 items per envelope depending on format and materials. ### Can different recipients receive different inserts? Yes. We use intelligent insertion systems that allow different content to be included based on your data. ### What envelope sizes do you support? We support a range of formats including DL, C5 and C4 envelopes. ### Is this more efficient than manual stuffing? Yes. Automated insertion is faster, more accurate and more cost-effective than manual processing. ### Can this be integrated with printing and mailing? Yes. Mail insertion is fully integrated with our printing, data processing and distribution services. --- ### [Folding](https://directmail.com.au/folding/) **Published:** June 26, 2026 **Author:** Brett Cahir **Content:** # Mail Folding Services That Keep Your Campaign Running Smoothly. Accurate, high-speed folding that ensures your mail pieces are processed efficiently — without delays, jams or errors. From simple letters to complex inserts, we prepare your materials properly for automated mail processing. [ Get a Quote ](/bulk-mail-get-a-quote/) [ Talk To Us ](/contact-us/) ![Dark navy DMC brochure stack on a desk, with a cover showing the slogan and a living-room photo and the DMC logo.](https://directmail.com.au/wp-content/uploads/DMC-Folding-1.jpg) [Home](https://directmail.com.au "Home")| Folding \+ Years Experience A3 to DL Folding Equipment Precision Folding at Scale Integrated Mailhouse Processing ![Worker in a high-visibility vest inspects stacks of printed brochures at a DMC printing facility with a large folding/printing machine nearby, logo visible on wall.](https://directmail.com.au/wp-content/uploads/DMC-Folding-2.jpg) Why folding matters ## Correctly folded. Ready for the next step. Folding may be one stage of a mail campaign, but it has a direct impact on everything that follows. The right fold helps materials move cleanly through addressing and insertion equipment, keeps important information visible and reduces avoidable jams, damage and stock loss. DMC provides accurate, high-speed folding on site, preparing letters, brochures and other mail pieces for insertion and further mail processing. This incorporates the important points from the original page - machine compatibility, avoiding obscured information, reducing jams and stock loss, and DMC’s accurate, high-speed on-site capability - without promising a completely disruption-free process. What We Handle ## Folding options for different mail formats. #### Letters and Statements Accurate folding of A4 letters, statements and other single-sheet documents for envelope insertion. #### Brochures and inserts Consistent folding of brochures, promotional pieces and inserts to suit the campaign and finished mail format. #### A3 and A4 single sheets Single-sheet materials can be folded from A3 or A4 down to DL or another agreed finished size. #### Custom and hand folding Hand folding is available for stapled, irregular or non-standard mail pieces that cannot be processed through automated equipment. #### Crash and cross folding Crash folding and cross folding are available for suitable brochures, inserts and multi-panel mail pieces. Why DMC ## What You Get With DMC. #### Reliable downstream processing Accurate folding helps materials move cleanly through addressing, insertion and other automated mailhouse equipment. #### Reduced stock loss Consistent folds help minimise misfeeds, jams, damaged materials and avoidable production waste. #### More efficient mail formats Folding materials to the appropriate finished size can allow the use of smaller envelopes and may reduce postage costs. #### Less work for your team DMC manages automated and specialist hand folding, allowing your staff to remain focused on their core business. ![Factory worker in a high-visibility vest inspects papers on a large industrial printing press in a bright factory setting.](https://directmail.com.au/wp-content/uploads/DMC-Folding-3.jpg) Capability ## Automated folding with precision at scale. - Accurate, high-speed folding completed on site - A3 and A4 single sheets folded down to DL - Crash folding and cross folding - Hand folding for stapled, irregular and custom mail pieces Our Process ## How folding fits into your mail campaign. ![](https://directmail.com.au/wp-content/uploads/DMC-Folding-Job-review-768x432.jpg)#### 01. ##### Job review We confirm the material, quantity, finished size, fold type and downstream processing requirements. ![](https://directmail.com.au/wp-content/uploads/DMC-Folding-setup-768x432.jpg)#### 02. ##### Folding setup Equipment is configured and tested against the agreed fold pattern and finished dimensions. ![](https://directmail.com.au/wp-content/uploads/DMC-Folding-production-768x432.jpg)#### 03. ##### Folding production Materials are folded on site using high-speed automated equipment or specialist hand folding, depending on the format. ![](https://directmail.com.au/wp-content/uploads/DMC-Folding-Quality-checks-768x432.jpg)#### 04. ##### Quality checks Samples are checked for fold position, alignment, finish and suitability for the next production stage. ![](https://directmail.com.au/wp-content/uploads/DMC-Folding-Integrated-mail-processing-1-768x432.jpg)#### 05. ##### Integrated mail processing Folded materials move into addressing, insertion, envelope preparation or other agreed finishing and lodgement workflows. Why DMC ## Folding capability within a complete mailhouse. #### On-site folding Accurate, high-speed folding is completed within DMC’s production environment. #### Automated and hand folding Machine folding is supported by specialist hand folding for stapled, irregular and custom pieces. #### Multiple fold configurations DMC supports A3 and A4 single sheets, crash folding, cross folding and agreed finished sizes. #### Integrated production Folded materials can move directly into addressing, insertion and further mail preparation. Client Stories ## One partner across the entire mail process. Our Company publishes 24 trade magazines annually and DMC are integral to the process as they manage the mailing aspect of our business. Their level of service is exceptional and their prompt attention mailing out each release we publish has contributed to our market position as a reliable print media industry resource. Nearly 20 years into this business relationship and we still feel like a valued customer. — Mail Plastic Wrap DMC supports our ongoing communications through a combination of plastic wrapping, personalised printing and mail insertion. Their ability to manage multiple services within one operation ensures consistency and reliability across every campaign. — Membership Organisation We’ve partnered with DMC for many years to manage large-scale magazine distribution, with production volumes exceeding 150,000 pieces per campaign. Their handling of data cleansing, de-duplication, address formatting, plastic wrapping and postal optimisation ensures every campaign is delivered accurately and efficiently. — Automotive Marketing Agency Their level of service is exceptional, and their prompt attention to mailing out each release we publish has contributed to our market position. Nearly 20 years into this business relationship and we still feel like a valued customer. — Magazine Publisher Their turnaround was incredibly fast and everything was handled exactly as required. It made a complex job feel simple. — IT Business Moving to DMC allowed us to shift our focus from working in the business to working on it, which has been invaluable. The team is approachable, collaborative & genuinely invested in our brand. — Automotive Brand Direct Mail helped us with the printing, postage and distribution of our marketing flyer to over 6,000 businesses across Melbourne. Their turnaround was 24 hours, well priced and very professionally managed. — IT Business We used DMC for a postcard and gift mailout. Mailout looked great and was sent out on time. Results of the campaign were outstanding, we are planning 5 more similar campaigns. Highly recommend. — Software Retailer DMC manages our client fulfilment through integrated ordering systems that handle stock, backorders, invoicing and operational reporting. Their support covers storage, daily order processing and high-volume campaign execution — including printing, addressing, folding, insertion and postal lodgement. — Automotive Marketing Agency The mailout looked great and was sent out on time. The attention to detail and quality of execution really stood out. — Software Company Exceptional service and prompt attention to detail. We know our inventory is in safe hands. — Publishing Client Frequently Asked Questions ## Need answers? We’re ready to help. ### Why is correct folding important in mail campaigns? Accurate folding helps printed materials move cleanly through addressing and insertion equipment. It also helps keep important information visible while reducing avoidable jams, misfeeds, damage and stock loss. ### What sizes can you fold? DMC can fold A3 and A4 single-sheet materials down to DL or another agreed finished size, depending on the stock, artwork and campaign requirements. ### Do you handle high-volume folding jobs? Yes. DMC provides accurate, high-speed folding on site for ongoing and high-volume mail campaigns. Quantities, formats and production timeframes are reviewed in advance so the appropriate equipment and workflow can be planned. ### Can you fold brochures or complex materials? Yes. DMC supports standard folding, crash folding and cross folding for suitable brochures and inserts. Hand folding is also available for stapled, irregular or custom pieces that cannot be processed through automated equipment. ### Does folding integrate with other mail services? Yes. Folding can be coordinated with printing, addressing, insertion, envelope preparation, wrapping and postal lodgement through one managed mail-production workflow. ### Can folding reduce postage costs? Potentially. Folding a mail piece to a smaller finished size may allow it to fit into a smaller envelope or postal format. Any saving will depend on the completed item’s dimensions, weight and selected postal service. --- ### [Envelope Supplier and Printer](https://directmail.com.au/envelope-supplier-and-printer/) **Published:** June 26, 2026 **Author:** Brett Cahir **Content:** # The right envelope. Sourced, printed and ready for mail. DMC sources and prints envelopes for bulk mail campaigns, helping you select the right size, stock, format and print treatment for efficient processing and professional presentation. From business and window envelopes to coloured, catalogue and custom formats, we can coordinate supply, artwork, printing and addressing as part of your campaign. [ Get a Quote ](/bulk-mail-get-a-quote/) [ Talk To Us ](/contact-us/) ![White envelopes with the DMC logo sit on a desk beside a stacked brochure showing a modern living room; a cardboard DMC box is in the background.](https://directmail.com.au/wp-content/uploads/DMC-Envelopes.jpg) [Home](https://directmail.com.au "Home")| Envelope Supplier and Printer \+ Years Experience \+ Pallet storage M+ Envelopes mailed %+ Fulfilment Accuracy ![](https://directmail.com.au/wp-content/uploads/Envelope_Supplier_and_Printer-scaled-2.jpg) Our Solution ## Envelope supply and printing, integrated with your mail campaign. Choosing the right envelope affects presentation, inserting, addressing and postal processing. DMC coordinates envelope sourcing and printing alongside the wider mail campaign, so format, artwork and production requirements are aligned from the outset. We can source business, window, clasp, catalogue/open-end, paper, plastic and coloured envelopes, with one, two or four-colour printing and full-colour inkjet addressing available. What We Handle ## Envelope sourcing and printing, coordinated from start to finish. #### Envelope Sourcing We source business, window, clasp, catalogue, paper, plastic and coloured envelopes to suit your campaign requirements. #### One, two and four-colour printing Print branding, messaging and required information directly onto the envelope. #### Full-colour inkjet addressing Apply names, addresses and other variable information across the available envelope surface. #### Format and size matching Match the envelope size, shape and window position to your inserts, data and machine-processing requirements. #### Artwork support Supply finished artwork or work with DMC to prepare artwork for production. #### Integrated mail production Coordinate envelope supply with printing, inserting, addressing, lodgement and distribution through one managed workflow. ![Worker in a safety vest holds two white envelopes above a desk covered with assorted mail envelopes and cards on a printing/mailroom table.](https://directmail.com.au/wp-content/uploads/Envelope-Supplier-and-Printer_envelope_options.jpg) Envelope Options ## Envelope options matched to your campaign. - Business envelopes - Window envelopes - Catalogue and open-end envelopes - Clasp envelopes - Paper and plastic envelopes - Coloured and custom printing Envelope formats are selected and supplied as part of a complete DMC mail campaign. Why DMC ## What you get with DMC. #### One managed workflow Envelope sourcing, printing, addressing and insertion are coordinated through one experienced team. #### The right format from the start Envelope size, window position and stock are matched to your documents, folds and insertion requirements. #### Consistent campaign presentation Printing and addressing are aligned with your artwork, messaging and brand requirements. #### Fewer production hand-offs Envelope supply is planned alongside printing, insertion and lodgement, reducing avoidable delays and rework. Our Process ## How envelope supply fits into your mail campaign. ![](https://directmail.com.au/wp-content/uploads/DMC-Envelopes-Campaign-review-768x432.webp)#### 01. ##### Campaign review We review your documents, data, artwork, insertion requirements and delivery method. ![](https://directmail.com.au/wp-content/uploads/DMC-Envelope-selection-768x432.webp)#### 02. ##### Envelope selection We source the most suitable size, stock, format and window position for your campaign. ![](https://directmail.com.au/wp-content/uploads/DMC-Envelope-Printing-and-addressing-768x432.webp)#### 03. ##### Printing and addressing Branding, messaging and addressing are applied using the agreed print and inkjet requirements. ![](https://directmail.com.au/wp-content/uploads/DMC-evelope-Insertion-and-mail-preparation-768x432.webp)#### 04. ##### Insertion and mail preparation Finished envelopes move into folding, insertion, quality checks, lodgement and distribution through one managed workflow. ![](https://directmail.com.au/wp-content/uploads/DMC-Mail-Lodgement-1-768x432.jpg)#### 05. ##### Lodgement and distribution Completed mail is prepared, documented and lodged for delivery through the agreed postal or distribution service. Why DMC ## Experienced mail production, from envelope to lodgement. #### More than 30 years of experience DMC has delivered mail production, fulfilment and distribution services since 1994. #### On-site print capability Envelope printing and addressing are coordinated within DMC’s mail production environment. #### Experienced production teams People remain involved at critical stages to check specifications, presentation and output. #### End-to-end campaign coordination Envelope supply, print, insertion, addressing and lodgement are managed through one accountable team. Client Stories ## Trusted for ongoing mail campaigns. Our Company publishes 24 trade magazines annually and DMC are integral to the process as they manage the mailing aspect of our business. Their level of service is exceptional and their prompt attention mailing out each release we publish has contributed to our market position as a reliable print media industry resource. Nearly 20 years into this business relationship and we still feel like a valued customer. — Mail Plastic Wrap DMC supports our ongoing communications through a combination of plastic wrapping, personalised printing and mail insertion. Their ability to manage multiple services within one operation ensures consistency and reliability across every campaign. — Membership Organisation We’ve partnered with DMC for many years to manage large-scale magazine distribution, with production volumes exceeding 150,000 pieces per campaign. Their handling of data cleansing, de-duplication, address formatting, plastic wrapping and postal optimisation ensures every campaign is delivered accurately and efficiently. — Automotive Marketing Agency Their level of service is exceptional, and their prompt attention to mailing out each release we publish has contributed to our market position. Nearly 20 years into this business relationship and we still feel like a valued customer. — Magazine Publisher Their turnaround was incredibly fast and everything was handled exactly as required. It made a complex job feel simple. — IT Business Moving to DMC allowed us to shift our focus from working in the business to working on it, which has been invaluable. The team is approachable, collaborative & genuinely invested in our brand. — Automotive Brand Direct Mail helped us with the printing, postage and distribution of our marketing flyer to over 6,000 businesses across Melbourne. Their turnaround was 24 hours, well priced and very professionally managed. — IT Business We used DMC for a postcard and gift mailout. Mailout looked great and was sent out on time. Results of the campaign were outstanding, we are planning 5 more similar campaigns. Highly recommend. — Software Retailer DMC manages our client fulfilment through integrated ordering systems that handle stock, backorders, invoicing and operational reporting. Their support covers storage, daily order processing and high-volume campaign execution — including printing, addressing, folding, insertion and postal lodgement. — Automotive Marketing Agency The mailout looked great and was sent out on time. The attention to detail and quality of execution really stood out. — Software Company Exceptional service and prompt attention to detail. We know our inventory is in safe hands. — Publishing Client Frequently Asked Questions ## Questions about envelope sourcing and printing? ### Do you sell envelopes directly to the public? No. DMC supplies envelopes as part of a managed mail campaign rather than as a standalone retail product. This allows the envelope format, printing, addressing and insertion requirements to be coordinated together. ### Can you supply custom envelope sizes and formats? Yes. DMC can source a wide range of envelope sizes, shapes, stocks and formats, including business, window, clasp, catalogue, paper, plastic and coloured envelopes. Availability, quantities and lead times will depend on the selected specification. ### Do you offer branded envelope printing? Yes. DMC supports one-, two- and four-colour envelope printing for branding, messaging and campaign information. Full-colour inkjet addressing can also be applied where suitable for the envelope and production requirements. ### How do you choose the right envelope for a campaign? We consider the document size, folds, number of inserts, window position, addressing method, artwork, insertion process and delivery requirements. This helps ensure the selected envelope is suitable for both presentation and efficient production. ### Does envelope supply integrate with other services? Yes. Envelope sourcing can be coordinated with artwork preparation, printing, personalised addressing, folding, insertion, quality checks, lodgement and distribution through one managed workflow. ### Can you handle large campaign volumes? DMC can support both ongoing and high-volume mail campaigns. Volumes, specifications and timing are reviewed in advance so stock, print capacity and production requirements can be planned appropriately. ### Can I supply my own artwork? Yes. DMC can work with client-supplied print-ready artwork or assist with preparing artwork for envelope production, subject to the agreed campaign requirements. --- ### [Data Management](https://directmail.com.au/data-management/) **Published:** June 26, 2026 **Author:** Brett Cahir **Content:** # Clean data. Fewer mistakes. Better campaigns. DMC prepares, cleanses and structures your mailing data before production begins—reducing duplicates, improving address accuracy and helping every campaign run more efficiently. From merging multiple files to validation, de-duplication, barcode allocation and postal preparation, we turn complex data into one reliable, production-ready dataset. [ Get a Quote ](/bulk-mail-get-a-quote/) [ Talk To Us ](/contact-us/) ![Person working at a desk with dual monitors displaying tabular data and a form, keyboard and mouse visible.](https://directmail.com.au/wp-content/uploads/DMC-Data-Management.png) [Home](https://directmail.com.au "Home")| Data Management \+ Years Experience High-Volume Data Processing Compliant With Australia Post Built For Bulk Mail Campaigns ![Man in profile with glasses studying a monitor displaying a table of names, addresses, and match scores on a work desk spot. (Informative)](https://directmail.com.au/wp-content/uploads/data_management_our_solution.jpg) Our Solution ## Turn scattered data into one reliable file. Multiple data sources, inconsistent formats and duplicate records create unnecessary cost, wasted mail and unreliable campaign reporting. DMC consolidates, cleanses and validates your data before production begins—creating one accurate, structured dataset ready for personalisation, addressing and delivery. This preserves the key issues from the old page: duplicate records, difficulty accessing the right data, increased manual handling and the cost of maintaining multiple data sources. The Problem ## Fixing the Issues That Cost You Money. - Duplicate records that send multiple mail pieces to the same person - Inconsistent formats across different data sources - Errors caused by manual data handling - Difficulty measuring campaign performance accurately - Higher postage costs when data is not properly prepared These issues do more than create inefficiency—they increase campaign costs, affect the customer experience and make results harder to trust. What DMC Does ## From fragmented files to campaign-ready data. #### Data Consolidation Combining data from multiple sources and formats into one structured, usable dataset. #### Data Cleansing & Validation Correcting inconsistencies, standardising fields and preparing records to meet Australia Post addressing requirements. #### De-Duplication Identifying potential duplicate records for review, reducing wasted mail and protecting data integrity. #### Sorting & Pre-Processing Preparing approved data for efficient personalisation, printing, insertion and delivery. #### Barcode Allocation & Postal Optimisation Applying barcodes and pre-sorting data to support efficient lodgement and applicable postal savings. The Benefits ## Cleaner data. Stronger campaign foundations. #### Lower Campaign Costs Reduce duplicate mail, unnecessary processing and avoidable postage spend. #### More accurate delivery Clean, validated records improve addressing and reduce preventable delivery errors. #### More reliable reporting Consistent data makes campaign results easier to measure, compare and trust. #### Less operational complexity DMC manages the preparation, cleansing and processing so your team does not have to. Our Process ## From raw data to campaign-ready ![](https://directmail.com.au/wp-content/uploads/DMC-Data-received-secure-upload.png)#### 01. ##### Data review We assess your data sources, formats and campaign requirements. ![](https://directmail.com.au/wp-content/uploads/DMC-Data-cleansing-validation.png)#### 02. ##### Consolidation Multiple datasets are merged into one structured file. ![](https://directmail.com.au/wp-content/uploads/DMC-Addressing-data-preparation.png)#### 03. ##### Cleansing and validation Errors are corrected and records are standardised. ![](https://directmail.com.au/wp-content/uploads/DMC-data-De-duplication-optimisation.png)#### 04. ##### De-duplication and optimisation Duplicate records are removed and data is prepared for postal efficiency. ![](https://directmail.com.au/wp-content/uploads/DMC-Data-output-for-production.png)#### 05. ##### Output for production Data is formatted for printing, personalisation and distribution. Why DMC ## Data handled with accuracy and control. #### Experienced data specialists Extensive experience preparing complex mailing data for high-volume campaigns. #### Structured quality controls Validation, record-count checks and approval steps help reduce errors before production. #### Connected to campaign delivery Prepared data flows directly into personalisation, printing, insertion and distribution. #### Built for real-world complexity Processes are designed for multiple files, inconsistent formats, duplicate records and changing campaign requirements. Client Stories ## Trusted to get it right from the start. Our Company publishes 24 trade magazines annually and DMC are integral to the process as they manage the mailing aspect of our business. Their level of service is exceptional and their prompt attention mailing out each release we publish has contributed to our market position as a reliable print media industry resource. Nearly 20 years into this business relationship and we still feel like a valued customer. — Mail Plastic Wrap DMC supports our ongoing communications through a combination of plastic wrapping, personalised printing and mail insertion. Their ability to manage multiple services within one operation ensures consistency and reliability across every campaign. — Membership Organisation We’ve partnered with DMC for many years to manage large-scale magazine distribution, with production volumes exceeding 150,000 pieces per campaign. Their handling of data cleansing, de-duplication, address formatting, plastic wrapping and postal optimisation ensures every campaign is delivered accurately and efficiently. — Automotive Marketing Agency Their level of service is exceptional, and their prompt attention to mailing out each release we publish has contributed to our market position. Nearly 20 years into this business relationship and we still feel like a valued customer. — Magazine Publisher Their turnaround was incredibly fast and everything was handled exactly as required. It made a complex job feel simple. — IT Business Moving to DMC allowed us to shift our focus from working in the business to working on it, which has been invaluable. The team is approachable, collaborative & genuinely invested in our brand. — Automotive Brand Direct Mail helped us with the printing, postage and distribution of our marketing flyer to over 6,000 businesses across Melbourne. Their turnaround was 24 hours, well priced and very professionally managed. — IT Business We used DMC for a postcard and gift mailout. Mailout looked great and was sent out on time. Results of the campaign were outstanding, we are planning 5 more similar campaigns. Highly recommend. — Software Retailer DMC manages our client fulfilment through integrated ordering systems that handle stock, backorders, invoicing and operational reporting. Their support covers storage, daily order processing and high-volume campaign execution — including printing, addressing, folding, insertion and postal lodgement. — Automotive Marketing Agency The mailout looked great and was sent out on time. The attention to detail and quality of execution really stood out. — Software Company Exceptional service and prompt attention to detail. We know our inventory is in safe hands. — Publishing Client Frequently Asked Questions ## Questions about your data? Start here. ### What does data management include? Data management includes consolidating, cleaning, validating and preparing your data for use in campaigns and communications. ### Why is data cleansing important? Clean data reduces duplicate mail, improves targeting and lowers campaign costs. ### Can you combine multiple data sources? Yes. We merge and standardise data from multiple systems into a single usable dataset. ### Will this reduce postage costs? Yes. Properly structured data enables postal optimisation and reduces unnecessary duplication. ### Is my data secure? Yes. Data is handled within controlled systems and processes to ensure accuracy and confidentiality. ### How does this connect to my campaign? Clean data feeds directly into printing, personalisation and distribution, ensuring everything runs smoothly. ### Can DMC assist with data capture and entry? Yes. DMC can support data capture and data-entry requirements as part of preparing campaign files, subject to the scope and format of the project. ### Can data preparation help reduce postage costs? Yes. Correct addressing, barcode allocation, pre-sorting and suitable postal-consolidation options may help reduce postage costs, depending on the campaign and Australia Post service selected. --- ### [Returns Management](https://directmail.com.au/returns-management/) **Published:** June 22, 2026 **Author:** Brett Cahir **Content:** # Returns management that protects inventory and customer trust. Structured returns handling for eCommerce businesses - from receipt and inspection through to recording, restocking and exception management. DMC helps you process returned goods accurately and efficiently, reducing internal workload while keeping inventory records up to date. [ Get a Quote ](/get-a-quote/) [ Talk To Us ](/contact-us/) ![Australia Post counter: staff member hands a cardboard parcel to a customer, with a red information sign nearby.](https://directmail.com.au/wp-content/uploads/returns_returns_management-hero.jpg) [Home](https://directmail.com.au "Home")| Returns Management ![Warehouse worker in a high-visibility vest scans a return package at a workstation with a handheld barcode scanner.](https://directmail.com.au/wp-content/uploads/dmc_returns_management.webp) Our Solution ## Returns should be managed, not improvised. As order volumes grow, returns become a normal part of eCommerce operations. Without a clear process, returned goods can create stock discrepancies, delayed refunds, unnecessary handling and extra pressure on your team. DMC provides a structured returns workflow that receives, records, inspects and directs each item to the appropriate next step—whether that is restocking, review, repair, disposal or another agreed outcome. Our Process in a Few Simple Steps ## How DMC manages every return. ![](https://directmail.com.au/wp-content/uploads/returns_step-01-returns-received.jpg)#### 01. ##### Returns are received Goods are logged and matched against the original order or return request. ![](https://directmail.com.au/wp-content/uploads/returns_2_items_inspected.jpg)#### 02. ##### Items are inspected Products are checked for condition, accuracy and resale suitability. ![](https://directmail.com.au/wp-content/uploads/returns_3_outcomes_assigned.jpg)#### 03. ##### Outcomes are assigned Items are categorised for restocking, disposal or further action. ![](https://directmail.com.au/wp-content/uploads/returns_4_inventory_updated.jpg)#### 04. ##### Inventory is updated Stock levels are adjusted to reflect returned goods in real time. ![](https://directmail.com.au/wp-content/uploads/returns_5_reporting_visibility.jpg)#### 05. ##### Reporting and visibility You maintain clear visibility over returns activity and outcomes. Frequently Asked Questions ## Questions about returns management? ### What does returns management include? Returns management covers the receiving, inspection, processing and handling of returned goods. At DMC, this includes logging returns, assessing product condition, determining next steps and updating inventory accordingly. ### How are returned items processed? All returns are received and matched to the original order or return request, then inspected for condition and accuracy. Based on this, items are categorised for restocking, disposal or further action, ensuring consistent and controlled handling. ### How do you maintain inventory accuracy with returns? Returns are processed through structured workflows and updated within our warehouse management system (WISE), ensuring stock levels reflect returned goods in real time. This reduces discrepancies and keeps inventory accurate across your operations. ### Can you handle high volumes of returns? Yes. Our returns processes are designed to scale with your business, whether you are managing steady volumes or peak periods such as post-sale events. We maintain consistency and control even as return volumes increase. ### What types of returns can you manage? We handle a range of return types, including eCommerce returns, retail and wholesale returns, promotional returns and faulty or damaged goods. Each return is processed according to its specific requirements. ### How does this improve customer experience? Efficient returns handling leads to faster processing, clearer outcomes and fewer delays. This helps ensure customers receive a more consistent experience, which is critical for maintaining trust and satisfaction. What you get ## A clearer, more controlled returns process. #### Structured returns handling Every return follows a defined workflow from receipt and inspection through to its agreed outcome. #### More accurate inventory Returned stock is recorded and updated promptly, helping reduce discrepancies and uncertainty. #### Less manual work for your team DMC manages the day-to-day handling, recording and routing of returned goods. #### A more consistent customer experience Clearer processing and faster operational follow-through help your team respond to customers with greater confidence. ![Warehouse worker in a neon vest scans a returned parcel with a handheld barcode scanner beside a restock bin labeled RESTOCK.](https://directmail.com.au/wp-content/uploads/DMC-returns-management-3.jpg) Types of Returns ## Returns workflows tailored to your products and policies. Different products require different checks, handling rules and outcomes. DMC can structure the process around your agreed returns requirements. - eCommerce customer returns - Retail and wholesale returns - Promotional, sample and campaign returns - Faulty, damaged or incomplete goods - Items requiring restocking, review, quarantine or disposal Client Stories ## Flexible support for complex fulfilment. BBC has been with DMC for 8 years now, from Richmond to Heidelberg and now Epping. Over that whole time, they’ve never felt like just another 3PL, DMC always felt like a genuine extension of our team. They’re a great family run business with great people and that personal contact makes a huge difference. We’ve loved working with Tanya, Danny, Billie, Rick and plenty of others over the years, and that support has been a big part of our journey! As we’ve grown, DMC has grown with us. They’ve helped us level up with more structure, systems and processes, while still being accommodating from day one when we were smaller and figuring things out. That’s what makes them different, it never feels like a rigid setup where you have to do things their way only. They work with your business, adapt where needed, and always find a way to get it done. The Epping setup in particular has been amazing and shows they’re continuing to evolve with the times while keeping the same great service. — 3PL Retail Working with Tanya, Peter and the Team at DMC has been an absolute pleasure, over the past 15 years. We were first introduced through a combination of word of mouth and online research, and from the very beginning, DMC stood out as a trusted and capable business partner. No matter the challenge, DMC are always ready with solutions—practical, thoughtful, and tailored to suit both our business needs and our customers. Their ability to collaborate seamlessly with our retail clients has made a significant difference, and their proactive approach—constantly bringing new ideas and improvements to the table—ensures we are always evolving and staying ahead. We would highly recommend them to anyone looking for a 3PL partner who is professional, affordable, and reliable. — 3PL Retail/EDI We’ve worked with DMC for many years, and they’ve been a key part of Prene’s operational growth. Moving to DMC allowed us to shift our focus from working in the business to working on it, which has been invaluable. The team is approachable, collaborative, and genuinely invested in our brand. Over time, the relationship has become a very personal one, and we value their ongoing support. — 3PL Retail DMC manages our client fulfilment through integrated ordering systems that handle stock, backorders, invoicing and operational reporting. Their support covers storage, daily order processing and high-volume campaign execution — including printing, addressing, folding, insertion and postal lodgement. — Automotive Marketing Agency They’ve never felt like just another 3PL — DMC has always operated as a genuine extension of our team. Their reliability and consistency make a real difference to our day-to-day operations. — Fashion Retailer We originally found Direct Mail Corporation while looking for a 3PL solution. Rang around, met with a couple and decided DMC was for us. We have been working together for 7 years now and it’s been a great experience. The team are very easy to work with, communicate well and run a good operation. We definitely recommend them. — 3PL wholesale No matter the challenge, DMC always find a way to make it work. Their flexibility and reliability have been a huge support to our operations. — Beauty Retailer Moving to DMC allowed us to shift our focus from working in the business to working on it, which has been invaluable. The team is approachable, collaborative & genuinely invested in our brand. — Automotive Brand Nothing is too much trouble when it comes to these guys. Starting an online business can be daunting, so it's really great to know that we can turn to this A+ team. I completely recommend. Keep up the great work DMC! — Pet Products Retailer The team are very easy to work with and consistently deliver on what they promise. We know our orders are being handled properly. — Car Parts Retailer ![Warehouse worker in a yellow safety vest scans a boxed item with a handheld barcode scanner at a returns desk with labeled bins: RESTOCK, REVIEW, EXCEPTION.](https://directmail.com.au/wp-content/uploads/DMC-returns-management-4.jpg) Our Solution ## Returns managed with greater control. Returns are often overlooked — but they have a direct impact on inventory accuracy, customer experience and operational efficiency. At DMC, returns are managed with the same level of structure and control as outbound fulfilment, ensuring nothing falls through the cracks. --- ### [FAQs](https://directmail.com.au/faqs/) **Published:** July 16, 2026 **Author:** Brett Cahir **Content:** # Frequently Asked Questions Find answers to common questions about DMC’s 3PL, fulfilment and bulk mail services - from onboarding and integrations to processing, dispatch and account support. ![Smiling woman in a neon safety vest stands in a warehouse aisle with stacked boxes on shelves.](https://directmail.com.au/wp-content/uploads/DMC-Andrea-Customer-service.webp) [Home](https://directmail.com.au "Home")| FAQs ![Three DMC staff in high‑visibility vests discuss and review documents at a desk in a warehouse office, with a computer nearby.](https://directmail.com.au/wp-content/uploads/DMC-FAQ.jpg) Before you get started ## Clear answers about working with DMC. Whether you’re outsourcing fulfilment for the first time or reviewing an existing provider, it helps to understand how the process works. Explore answers covering onboarding, integrations, warehousing, order fulfilment, bulk mail, reporting and account support. If your question is not covered, talk to our team. 3PL & Fulfilment Warehousing & Operations Bulk Mail & Campaigns Delivery & Postage Systems & Integrations Getting Started ### 3PL & Fulfilment ### What is a 3PL provider? A third-party logistics provider manages services such as warehousing, inventory control, order processing, pick and pack, dispatch and returns on behalf of another business. This allows your team to focus on customers and growth while an experienced operational partner manages fulfilment. ### What types of businesses use 3PL services? DMC supports established eCommerce brands, retailers, wholesalers and other businesses that need structured warehousing and order fulfilment. Our eCommerce fulfilment service has a minimum volume of 300 orders per month. ### How does onboarding work? We review your products, order volumes, systems, stock profile and fulfilment requirements. From there, we agree the workflow, establish integrations where supported, receive and reconcile stock, test the process and prepare the account for launch. ### Can you handle peak periods like Black Friday? Yes. DMC can plan additional warehouse capacity and trained labour around forecast peaks, promotions and campaign activity. Advance notice and accurate volume forecasts help us prepare the appropriate resources while maintaining operational control. ### Do you offer returns management? Yes. DMC can receive, record and reconcile returned orders through an agreed returns workflow. Returned products may be inspected, restocked, quarantined or otherwise processed according to your requirements. ### Warehousing & Operations ### Where are your warehouses located? DMC operates distribution centres in Heidelberg West and Epping, Victoria, supporting warehousing, fulfilment and distribution requirements. ### How is inventory managed? Stock is receipted, recorded and managed through DMC’s warehouse management system, with location-based controls, scanning and regular verification supporting inventory accuracy and traceability. ### Can I see my stock levels? Yes. Reporting and inventory visibility can be provided through agreed systems and reporting arrangements, allowing you to monitor stock levels, movements, orders and fulfilment activity. ### Do you support both B2C and B2B orders? Yes. DMC supports direct-to-consumer fulfilment as well as wholesale, retail and other business-to-business distribution requirements. ### Bulk Mail & Campaigns ### What is bulk mail? Bulk mail is the preparation and lodgement of commercial volumes of letters, statements, catalogues, publications or promotional communications. It often combines data processing, print production, addressing, insertion, wrapping and postal preparation. ### What services are included in bulk mail? Depending on the campaign, DMC can coordinate data preparation, printing, personalisation, folding, insertion, envelope supply, wrapping, addressing, postal lodgement and distribution. ### Can you help with data preparation? Yes. DMC can cleanse, standardise, merge and deduplicate mailing data before production. Records identified as possible duplicates can be flagged for review, helping improve data quality and reduce avoidable duplicate mailings. ### What types of campaigns do you handle? DMC supports invoices, statements, customer communications, catalogues, magazines, fundraising appeals, membership communications, promotional mailouts and other high-volume mail campaigns. ### Delivery & Postage ### Do you work with Australia Post? Yes. DMC prepares and lodges eligible mail through Australia Post services, including the required documentation, sorting, addressing and barcode preparation. ### Can you reduce postage costs? Yes. DMC can review factors such as data quality, barcoding, presorting, weight, format and lodgement method to identify the most appropriate postal option for the campaign. ### Do you offer courier services? DMC can coordinate courier and freight services according to the size, destination and timing of the consignment. ### How long does delivery take? Delivery timeframes depend on the selected postal or courier service, destination and carrier network. DMC prepares and lodges each job according to the agreed production schedule, but final delivery timeframes remain subject to the carrier. ### Systems & Integrations ### Can you integrate with my eCommerce platform? DMC supports integrations with platforms such as Shopify and WooCommerce, along with other systems where a suitable integration method is available. Our team will review your platform, order workflow and data requirements during onboarding. ### What systems do you use? DMC uses warehouse and operational systems to manage stock, orders, locations, fulfilment activity and reporting. The systems used for your account will depend on the service and integration requirements. ### Will I have visibility over my operations? Yes. DMC provides agreed reporting and operational visibility covering areas such as stock, orders, fulfilment activity and campaign status. The format and frequency are established as part of the account setup. ### Getting Started ### How do I get started? Contact DMC with details of your products, order or campaign volumes, systems, timing and service requirements. Our team will review the information and recommend an appropriate operational approach. ### Is there a minimum volume? For eCommerce fulfilment, DMC works with businesses processing a minimum of 300 orders per month. Bulk mail and other campaign requirements are assessed separately according to quantity, format, production requirements and timing. ### How quickly can you start? Onboarding timeframes depend on the services required, stock volumes, integrations, data, testing and operational complexity. Once the scope has been reviewed, DMC will provide a practical implementation plan and proposed start date. ### Do you provide quotes? Yes. DMC provides tailored quotes based on your volumes, specifications, service requirements and operational complexity. --- ### [About DMC](https://directmail.com.au/about-us/) **Published:** June 22, 2026 **Author:** Brett Cahir **Content:** # Built on experience. Run by people. For more than 30 years, Direct Mail Corporation has helped Australian businesses manage complex fulfilment, warehousing, bulk mail and campaign logistics with accuracy and control. We combine proven systems and serious operational capacity with experienced people who stay close to every job—and accountable for getting it right. From eCommerce fulfilment to high-volume campaigns, we keep your operations running smoothly behind the scenes. [ Get a Quote ](/get-a-quote/) [ Talk To Us ](/contact-us/) ![](https://directmail.com.au/wp-content/uploads/DMC-Heidelberg.jpg) [Home](https://directmail.com.au "Home")| About DMC \+ Years Experience \+ Orders Dispatched Daily \+ Active Clients %+ Accuracy Inside DMC ## See how we work. Real operations. Real people. Direct accountability. Choosing a logistics partner means trusting another team with your stock, your customers and your reputation. In this short video, Brett and the DMC team explain how we manage fulfilment, warehousing, mailhouse and campaign logistics through experienced people, structured processes and clear accountability. **What you’ll see: - Real DMC teams working inside our Melbourne facilities - Quality controls at every critical stage - Systems and capacity built for accuracy and scale Why DMC ## Serious capability. Personal accountability. #### Capacity without compromise Our infrastructure, systems and processes support everyday volumes, seasonal peaks and complex campaigns without losing control. #### Accuracy by design Structured workflows and quality checks are built into every critical stage, reducing errors and keeping work on track. #### Your reputation in safe hands Every order, campaign and delivery represents your business, so we treat the detail, timing and presentation accordingly. #### People who take ownership Experienced teams stay close to the work, solve problems early and remain accountable from start to finish. Our Process ## How We Work With You. ![](https://directmail.com.au/wp-content/uploads/DMC-Andrea-Customer-service-768x512.webp)#### 01. ##### Brief us and meet your DMC team We understand your systems, volumes, materials and deadlines, then build the right approach around them. ![](https://directmail.com.au/wp-content/uploads/594f0e1184daaf445ddec0fe9503e9c84de538b3-768x512.jpg)#### 02. ##### Send us your stock or materials Everything is received, checked and prepared for storage, fulfilment or campaign production. ![](https://directmail.com.au/wp-content/uploads/a3b3bcb1c775ead3d15f680cbb61cf6221efa4ef-768x512.jpg)#### 03. ##### We manage every moving part Our teams coordinate inventory, processing, quality control, packing and dispatch through one controlled operation. ![](https://directmail.com.au/wp-content/uploads/8c4c252a83fd4f7a9bd30e27c50651b32406b0a6-768x512.jpg)#### 04. ##### Orders and campaigns go out Completed work is checked, dispatched and handed over through trusted distribution networks. ![](https://directmail.com.au/wp-content/uploads/af4ebbd84b29423df542bd06f253c56cbb8ded58-768x512.jpg)#### 05. ##### Visibility and support continue You receive clear reporting, responsive account management and ongoing operational support. DMC at a glance ## More than 30 years of getting it right. #### 30+ years in operation Long-standing experience across fulfilment, warehousing, bulk mail and campaign logistics. #### Two Melbourne facilities Substantial local infrastructure supporting daily operations and high-volume peaks. #### 200+ active clients Trusted by growing businesses, established brands and complex organisations. #### 20,000+ orders dispatched daily The systems, capacity and experienced teams to keep large volumes moving accurately. Our Story ## From specialist mailhouse to full-service logistics. Direct Mail Corporation was founded in 1994 as a specialist mailhouse supporting businesses with complex, high-volume campaigns. As our clients’ needs changed, DMC expanded into warehousing, eCommerce fulfilment, 3PL, inventory management and integrated campaign logistics. Today, we operate across two Melbourne facilities and support more than 200 businesses throughout Australia—combining the specialist knowledge we started with and the infrastructure modern fulfilment demands. ![Forklift operator moves a pallet down a long warehouse aisle between tall shelving filled with boxed pallets.](https://directmail.com.au/wp-content/uploads/DMC-Built-for-scale-complexity.webp) Capability ## What We Handle Every Day. - eCommerce and order fulfilment - Pick, pack and dispatch - Warehousing and inventory management - Bulk mail and campaign logistics - Data processing and print management - Carrier management and national distribution Industries ## Trusted Across Multiple Industries. ![Stack of folded sweatshirts in cream, gray, navy, olive, and black with a beige baseball cap and a wooden hanger on a gray surface.](https://directmail.com.au/wp-content/uploads/image-ticker-Apparel-Image-300x300.jpg)Apparel ![Neutral-colored baby care set including plush bunny, feeding bottle, stackable rings, bib, soft booties, and a folded blanket in soft beige tones.](https://directmail.com.au/wp-content/uploads/image-ticker-Baby-300x300.jpg)Baby & Kids ![Assorted pink skincare and beauty products on a marble surface, including pumps, droppers, jars, and flowers in a soft, elegant arrangement.](https://directmail.com.au/wp-content/uploads/image-ticker-Beauty-300x300.jpg)Beauty ![Laptop, tablet, and smartphone showing UI layouts with a white cloud download icon and a blue card, symbolizing cloud storage and digital payments.](https://directmail.com.au/wp-content/uploads/image-ticker-Digital-300x300.jpg)Digital ![Neutral-toned gift set: beige and gray envelopes with blank cards and a silk ribbon beside a small wrapped gift with a bow](https://directmail.com.au/wp-content/uploads/image-ticker-Gift-Cards-300x300.jpg)Gift Cards ![Gray first aid kit with white cross, surrounded by medical supplies (bandages, tape, thermometer, pills, gauze) for emergencies.](https://directmail.com.au/wp-content/uploads/image-ticker-Health-300x300.jpg)Healthcare ![Basket of dog toys and supplies including a plush dog, blue ball, rope toy, and brush with a gray pet bowl, leashes, and a bone-shaped chew toy nearby](https://directmail.com.au/wp-content/uploads/image-ticker-Pets-300x300.jpg)Pet ![Roll of gray yoga mat with navy sneakers, a blue water bottle, dumbbells, and a tennis ball laid out for workout.](https://directmail.com.au/wp-content/uploads/image-ticker-Sporting-300x300.jpg)Sporting Goods ![Black over-ear headphones beside a wireless charger, a smartphone, a tablet, and a braided USB-C cable.](https://directmail.com.au/wp-content/uploads/image-ticker-Tech-300x300.jpg)Tech ![Soft brown teddy bear surrounded by colorful wooden blocks, stacking rings, a wooden car, and puzzle pieces for kids' playtime.](https://directmail.com.au/wp-content/uploads/image-ticker-Toys-300x300.jpg)Toys --- ### [eCommerce Fulfilment](https://directmail.com.au/ecommerce-fulfilment/) **Published:** June 22, 2026 **Author:** Brett Cahir **Content:** # Grow your brand. Not your warehouse. DMC stores your stock and manages pick, pack and dispatch through one controlled fulfilment process—so your team can stay focused on the brand and its customers. Get the fulfilment support you need - without leasing a warehouse or hiring a warehouse team. [ Get a Quote ](/get-a-quote/) [ Talk To Us ](/contact-us/) ![Two customers in a bright shop inspect skincare products on a wooden table, with bottles labeled Rosehip Face Oil, Eucalyptus Linen Spray, Lavender Body Scrub in view.](https://directmail.com.au/wp-content/uploads/eCommerce_Fulfilment_eCommerce_Fulfilment_hero.webp) [Home](https://directmail.com.au "Home")| eCommerce Fulfilment \+ Years Experience \+ Orders Dispatched Daily \+ Active Clients %+ Fulfilment Accuracy ![Two coworkers in a bright shop packing products at a wooden table, shelves stocked with bottles behind them and cardboard boxes on the floor nearby](https://directmail.com.au/wp-content/uploads/DMC-eCommerce-Fulfilment-3-1-1024x576.webp) Our Solution ## Built for growing eCommerce brands. As your online business grows, fulfilment becomes more complex - more stock, more orders and more opportunities for error. DMC brings warehousing, inventory control, pick, pack and dispatch together in one managed process, with experienced people accountable at every stage. So your team can focus on customers and growth - not warehouse operations. Why DMC ## What you get with DMC. #### Reliable order processing Structured pick, pack and dispatch workflows keep orders moving efficiently. #### Accuracy as you grow Quality checks and system-led processes support consistent order accuracy at scale. #### A consistent brand experience Orders are packed and presented with the care your customers expect from your brand. #### Less operational pressure We manage day-to-day fulfilment so your team can focus on customers and growth. Frequently Asked Questions ## Questions about eCommerce fulfilment? ### What does DMC’s eCommerce fulfilment service include? More commercially useful than “What is eCommerce fulfilment?” It gives DMC room to explain stock receipt, storage, inventory management, pick and pack, dispatch and returns. ### Can you integrate with my eCommerce platform? Yes. We integrate with major eCommerce platforms such as Shopify, WooCommerce and Magento, allowing orders to flow directly into our fulfilment system. This reduces manual work and improves accuracy across your operations. Learn more about our [Integrations](https://directmail.com.au/integrations/). ### What are your order cut-off and dispatch timeframes? Orders are processed daily through structured workflows to ensure fast and consistent dispatch. Turnaround times depend on your specific requirements, but our focus is always on meeting customer expectations for delivery speed. ### How do you support order accuracy? Orders are picked and packed using controlled processes with verification at key stages. This significantly reduces errors and ensures customers receive the correct items, even at high volumes. ### Can you manage returns? Yes. We provide structured returns management, including receiving, inspection and restocking where applicable. This helps maintain inventory accuracy and improves the overall customer experience. Learn more about our [Returns Management](https://directmail.com.au/third-party-logistics-3pl/returns-management/). ### Can your fulfilment service scale during peak periods? Yes. Our operations are built to scale with demand — from steady growth through to peak trading periods. During high-volume events, we expand capacity with trained staff working within established processes, ensuring orders continue to be handled accurately and on time. We ensure fulfilment continues to run smoothly as order volumes increase. ### Is there a minimum monthly order volume? Yes. DMC’s eCommerce fulfilment service has a minimum volume of 300 orders per month. This ensures the service is operationally and commercially suitable for both your business and DMC. ![Woman in a high-visibility vest scans a package at a workstation in a DMC warehouse with shelves of boxes behind her.](https://directmail.com.au/wp-content/uploads/DMC-eCommerce-Fulfilment-5.webp) Capability ## Everything you need to fulfil orders at scale. - Pick, pack and order processing - Secure warehousing and inventory control - Dispatch coordination - Returns handling - Branded packaging and inserts - Carrier and freight coordination Platform Integrations ## Connect your eCommerce platform to DMC fulfilment. Integrate your online store with DMC so order information flows directly into our fulfilment system for processing and dispatch. [ View all Integrations ](/integrations/) ![DirectMail Integration with Woo](https://directmail.com.au/wp-content/uploads/Logo_Woo-1.svg) ![Direct Mail 3PL integrates with Shopify](https://directmail.com.au/wp-content/uploads/Logo_Shopify-300x108.png) ![Direct Mail 3PL integrates with Oracle NetSuite](https://directmail.com.au/wp-content/uploads/Logo_Oracle-300x131.png) ![Direct Mail 3PL integrates with Neto](https://directmail.com.au/wp-content/uploads/Logo_Neto-300x208.png) ![Direct Mail 3PL integrates with MYOB](https://directmail.com.au/wp-content/uploads/Logo_MYOB-300x143.png) ![Direct Mail 3PL integrates with MAROPOST](https://directmail.com.au/wp-content/uploads/Logo_Maripost-300x96.png) ![Direct Mail 3PL integrates with Indigo8](https://directmail.com.au/wp-content/uploads/Logo_Indigo-300x179.png) ![Direct Mail 3PL integrates with EDI PLUS](https://directmail.com.au/wp-content/uploads/Logo_EDI-Plus-300x90.png) ![Direct Mail 3PL integrates with CIN7](https://directmail.com.au/wp-content/uploads/Logo_CIN7-300x120.png) ![DirectMail Integration with Apparel Magic](https://directmail.com.au/wp-content/uploads/Logo_Apparel-Magic-2.svg) Why DMC ## Proven fulfilment capability. Built over decades. #### 30+ years of experience An Australian-owned business delivering fulfilment, distribution and mail services since 1994. #### More than 200 clients supported Experienced across ongoing fulfilment, high-volume activity and complex operational requirements. #### Two distribution centres Warehousing and fulfilment capacity across Heidelberg West and Epping. #### Structured accuracy controls System-led workflows, stock controls and quality checkpoints support consistent, traceable fulfilment. Client Stories ## What growing eCommerce brands say. BBC has been with DMC for 8 years now, from Richmond to Heidelberg and now Epping. Over that whole time, they’ve never felt like just another 3PL, DMC always felt like a genuine extension of our team. They’re a great family run business with great people and that personal contact makes a huge difference. We’ve loved working with Tanya, Danny, Billie, Rick and plenty of others over the years, and that support has been a big part of our journey! As we’ve grown, DMC has grown with us. They’ve helped us level up with more structure, systems and processes, while still being accommodating from day one when we were smaller and figuring things out. That’s what makes them different, it never feels like a rigid setup where you have to do things their way only. They work with your business, adapt where needed, and always find a way to get it done. The Epping setup in particular has been amazing and shows they’re continuing to evolve with the times while keeping the same great service. — 3PL Retail Working with Tanya, Peter and the Team at DMC has been an absolute pleasure, over the past 15 years. We were first introduced through a combination of word of mouth and online research, and from the very beginning, DMC stood out as a trusted and capable business partner. No matter the challenge, DMC are always ready with solutions—practical, thoughtful, and tailored to suit both our business needs and our customers. Their ability to collaborate seamlessly with our retail clients has made a significant difference, and their proactive approach—constantly bringing new ideas and improvements to the table—ensures we are always evolving and staying ahead. We would highly recommend them to anyone looking for a 3PL partner who is professional, affordable, and reliable. — 3PL Retail/EDI We’ve worked with DMC for many years, and they’ve been a key part of Prene’s operational growth. Moving to DMC allowed us to shift our focus from working in the business to working on it, which has been invaluable. The team is approachable, collaborative, and genuinely invested in our brand. Over time, the relationship has become a very personal one, and we value their ongoing support. — 3PL Retail DMC manages our client fulfilment through integrated ordering systems that handle stock, backorders, invoicing and operational reporting. Their support covers storage, daily order processing and high-volume campaign execution — including printing, addressing, folding, insertion and postal lodgement. — Automotive Marketing Agency They’ve never felt like just another 3PL — DMC has always operated as a genuine extension of our team. Their reliability and consistency make a real difference to our day-to-day operations. — Fashion Retailer We originally found Direct Mail Corporation while looking for a 3PL solution. Rang around, met with a couple and decided DMC was for us. We have been working together for 7 years now and it’s been a great experience. The team are very easy to work with, communicate well and run a good operation. We definitely recommend them. — 3PL wholesale No matter the challenge, DMC always find a way to make it work. Their flexibility and reliability have been a huge support to our operations. — Beauty Retailer Moving to DMC allowed us to shift our focus from working in the business to working on it, which has been invaluable. The team is approachable, collaborative & genuinely invested in our brand. — Automotive Brand Nothing is too much trouble when it comes to these guys. Starting an online business can be daunting, so it's really great to know that we can turn to this A+ team. I completely recommend. Keep up the great work DMC! — Pet Products Retailer The team are very easy to work with and consistently deliver on what they promise. We know our orders are being handled properly. — Car Parts Retailer Industries ## eCommerce fulfilment across a range of industries. From fashion and beauty to healthcare and sporting goods, DMC supports growing brands with structured warehousing, fulfilment and dispatch. ![Stack of folded sweatshirts in cream, gray, navy, olive, and black with a beige baseball cap and a wooden hanger on a gray surface.](https://directmail.com.au/wp-content/uploads/image-ticker-Apparel-Image-300x300.jpg)Apparel ![Neutral-colored baby care set including plush bunny, feeding bottle, stackable rings, bib, soft booties, and a folded blanket in soft beige tones.](https://directmail.com.au/wp-content/uploads/image-ticker-Baby-300x300.jpg)Baby & Kids ![Assorted pink skincare and beauty products on a marble surface, including pumps, droppers, jars, and flowers in a soft, elegant arrangement.](https://directmail.com.au/wp-content/uploads/image-ticker-Beauty-300x300.jpg)Beauty ![Laptop, tablet, and smartphone showing UI layouts with a white cloud download icon and a blue card, symbolizing cloud storage and digital payments.](https://directmail.com.au/wp-content/uploads/image-ticker-Digital-300x300.jpg)Digital ![Neutral-toned gift set: beige and gray envelopes with blank cards and a silk ribbon beside a small wrapped gift with a bow](https://directmail.com.au/wp-content/uploads/image-ticker-Gift-Cards-300x300.jpg)Gift Cards ![Gray first aid kit with white cross, surrounded by medical supplies (bandages, tape, thermometer, pills, gauze) for emergencies.](https://directmail.com.au/wp-content/uploads/image-ticker-Health-300x300.jpg)Healthcare ![Basket of dog toys and supplies including a plush dog, blue ball, rope toy, and brush with a gray pet bowl, leashes, and a bone-shaped chew toy nearby](https://directmail.com.au/wp-content/uploads/image-ticker-Pets-300x300.jpg)Pet ![Roll of gray yoga mat with navy sneakers, a blue water bottle, dumbbells, and a tennis ball laid out for workout.](https://directmail.com.au/wp-content/uploads/image-ticker-Sporting-300x300.jpg)Sporting Goods ![Black over-ear headphones beside a wireless charger, a smartphone, a tablet, and a braided USB-C cable.](https://directmail.com.au/wp-content/uploads/image-ticker-Tech-300x300.jpg)Tech ![Soft brown teddy bear surrounded by colorful wooden blocks, stacking rings, a wooden car, and puzzle pieces for kids' playtime.](https://directmail.com.au/wp-content/uploads/image-ticker-Toys-300x300.jpg)Toys Related Services ## Explore more of DMC’s fulfilment capability. [ 3PL Fulfilment ](/third-party-logistics-3pl/) [ Pick & Pack Services ](/bulk-mail/pick-pack-fulfilment/) [ Warehousing & Distribution ](/services/warehousing-inventory/) [ Bulk Mail Fulfilment ](/mail-house-services/) --- ### [Inkjet Addressing](https://directmail.com.au/inkjet-addressing/) **Published:** June 26, 2026 **Author:** Brett Cahir **Content:** # Crisp inkjet addressing, printed directly onto your mail. DMC prints addresses, barcodes, logos and spot colour directly onto envelopes, postcards, cover sheets and magazines - removing the need for separate labels and manual application. Our high-speed, high-precision equipment delivers a clean, professional finish across mail campaigns, with colour inkjet, specialty inks and heat drying available for suitable stocks. [ Get a Quote ](/bulk-mail-get-a-quote/) [ Talk To Us ](/contact-us/) ![Promotional print materials on a desk: white DMC envelope, a navy interior-design brochure with a living room image, and a magazine titled 'THE STORY' in the foreground.](https://directmail.com.au/wp-content/uploads/DMC-Inkjet-addressing.png) [Home](https://directmail.com.au "Home")| Inkjet Addressing \+ Years Experience High-Speed Inkjet Printing Direct-to-Mail Addressing %+ Processing Accuracy ![Woman in a safety vest holds a DMC envelope in a busy print/packaging facility, with DMC brochures on the desk nearby.](https://directmail.com.au/wp-content/uploads/DMC-Inkjet-addressing-2.png) Our Solution ## Addressing printed directly onto the mail piece. Traditional address labels require separate printing and manual application, adding another production step and interrupting the finish of the mail piece. DMC uses high-speed, high-precision inkjet equipment to print names, addresses, barcodes, logos, graphics and spot colour directly onto envelopes, postcards, cover sheets and magazines. Colour inkjet printing, specialist inks and heat drying are also available for suitable coated stocks, helping achieve a crisp and professional result without adhesive labels. What we address ## Direct inkjet addressing across multiple mail formats. #### Envelopes of all sizes High-speed addressing printed directly onto a wide range of envelope sizes and formats. #### Postcards Names, addresses, barcodes, logos and spot colour can be applied directly to the finished piece without labels. #### Cover sheets Personalised addressing and graphics can be printed onto cover sheets used within larger mail packs and publication campaigns. #### Magazines and publications Direct addressing can be applied during production to suitable magazine covers and other publication formats. Why inkjet addressing ## What direct inkjet printing adds to your campaign. #### A cleaner, professional finish Crisp addressing is printed directly onto the mail piece, without adhesive labels interrupting the presentation. #### Reduced label and application costs Direct printing removes the need to produce address labels and apply them manually. #### Efficient high-speed processing DMC’s high-speed inkjet equipment supports accurate addressing across commercial mail volumes. #### Greater visual flexibility Add barcodes, logos, graphics, spot colour and colour inkjet printing to suitable mail pieces. ![Industrial printing press with multiple black modules printing on white cards as they move along a stainless conveyor belt, producing stacks of finished mailers.](https://directmail.com.au/wp-content/uploads/DMC-Inkjet-addressing-3.png) Capability ## High-speed inkjet addressing with flexible print coverage. - High-speed, high-precision inkjet addressing - Names, addresses, barcodes, logos and graphics - Spot colour and colour inkjet printing - Print coverage up to A4 size - Heat drying and specialty inks for suitable coated stocks - Envelopes, postcards, cover sheets and magazines Our Process ## How inkjet addressing works. ![](https://directmail.com.au/wp-content/uploads/dmc-Inkjet-Data-preparation-768x432.png)#### 01. ##### Data preparation Address data is formatted, checked and prepared for the agreed mail-production requirements. ![](https://directmail.com.au/wp-content/uploads/DMC-Inkjet-Print-setup-and-testing.png)#### 02. ##### Print setup and testing Print position, coverage, graphics and colour requirements are configured and tested against the selected material. ![](https://directmail.com.au/wp-content/uploads/DMC-Inket-Direct-inkjet-printing.png)#### 03. ##### Direct inkjet printing Addresses, barcodes, logos, graphics and spot colour are printed directly onto each mail piece at high speed. ![](https://directmail.com.au/wp-content/uploads/DMC-Inkjet-Quality-Checks.png)#### 04. ##### Quality checks Print clarity, positioning, barcode readability and ink performance are checked throughout production. ![](https://directmail.com.au/wp-content/uploads/DMC-Inkjet-Integrated-mail-processing.png)#### 05. ##### Integrated mail processing Addressed materials move into insertion, wrapping, sorting and postal lodgement as required. Why DMC ## More than address printing. #### Crisp, precision addressing High-precision inkjet equipment produces clear names, addresses and barcodes directly on the mail piece. #### Graphics and colour capability Logos, graphics, spot colour and colour inkjet printing can enhance the presentation of suitable campaign materials. #### Broad print coverage DMC’s equipment supports print coverage up to A4 across envelopes, postcards, cover sheets and magazines. #### Options for coated stocks Heat drying and specialty inks are available for suitable coated materials where standard inks may not perform effectively. Client Stories ## Addressing at scale, within a complete mail campaign. Our Company publishes 24 trade magazines annually and DMC are integral to the process as they manage the mailing aspect of our business. Their level of service is exceptional and their prompt attention mailing out each release we publish has contributed to our market position as a reliable print media industry resource. Nearly 20 years into this business relationship and we still feel like a valued customer. — Mail Plastic Wrap DMC supports our ongoing communications through a combination of plastic wrapping, personalised printing and mail insertion. Their ability to manage multiple services within one operation ensures consistency and reliability across every campaign. — Membership Organisation We’ve partnered with DMC for many years to manage large-scale magazine distribution, with production volumes exceeding 150,000 pieces per campaign. Their handling of data cleansing, de-duplication, address formatting, plastic wrapping and postal optimisation ensures every campaign is delivered accurately and efficiently. — Automotive Marketing Agency Their level of service is exceptional, and their prompt attention to mailing out each release we publish has contributed to our market position. Nearly 20 years into this business relationship and we still feel like a valued customer. — Magazine Publisher Their turnaround was incredibly fast and everything was handled exactly as required. It made a complex job feel simple. — IT Business Moving to DMC allowed us to shift our focus from working in the business to working on it, which has been invaluable. The team is approachable, collaborative & genuinely invested in our brand. — Automotive Brand Direct Mail helped us with the printing, postage and distribution of our marketing flyer to over 6,000 businesses across Melbourne. Their turnaround was 24 hours, well priced and very professionally managed. — IT Business We used DMC for a postcard and gift mailout. Mailout looked great and was sent out on time. Results of the campaign were outstanding, we are planning 5 more similar campaigns. Highly recommend. — Software Retailer DMC manages our client fulfilment through integrated ordering systems that handle stock, backorders, invoicing and operational reporting. Their support covers storage, daily order processing and high-volume campaign execution — including printing, addressing, folding, insertion and postal lodgement. — Automotive Marketing Agency The mailout looked great and was sent out on time. The attention to detail and quality of execution really stood out. — Software Company Exceptional service and prompt attention to detail. We know our inventory is in safe hands. — Publishing Client Frequently Asked Questions ## Questions about inkjet addressing? ### What is inkjet addressing? Inkjet addressing prints delivery addresses, barcodes and graphics directly onto mail pieces, removing the need for labels. ### What types of materials can be addressed? We can address envelopes, postcards, catalogues, magazines and a wide range of direct mail formats. ### Can you print logos or barcodes as well as addresses? Yes. Our systems can print barcodes, logos and spot colour alongside address data. ### Is inkjet addressing more cost-effective than labels? In most cases, yes. It eliminates label costs and reduces manual handling. ### Does this integrate with other mail services? Yes. Inkjet addressing feeds directly into insertion, wrapping and distribution workflows. ### Can you handle large campaign volumes? Yes. Our high-speed equipment is designed for large-scale mail campaigns. --- ### [Letterbox Delivery / UMS](https://directmail.com.au/letterbox-delivery-ums/) **Published:** June 26, 2026 **Author:** Brett Cahir **Content:** # Letterbox campaigns that reach households at scale. Cost-effective, large-scale distribution for flyers, catalogues, menus, product samples and promotional materials - delivered directly to letterboxes across Australia. From printing and preparation through to unaddressed mail delivery, DMC can manage your campaign from start to finish. No customer database required. [ Get a Quote ](/bulk-mail-get-a-quote/) [ Talk To Us ](/contact-us/) ![Man and boy reading a real estate flyer in front of a modern house by a mailbox with the number 28.](https://directmail.com.au/wp-content/uploads/DMC-Letterbox-delivery-fixed.jpg) [Home](https://directmail.com.au "Home")| Letterbox Delivery / UMS \+ Years Experience Australia-Wide Distribution Fast Turnaround Campaigns Trusted Delivery Networks ![Female warehouse worker in a high-visibility vest reviews a document at a table with stacks of catalogs and brochures.](https://directmail.com.au/wp-content/uploads/DMC-Letterbox-delivery-2.png) Our Solution ## Reach households without a customer database. Letterbox delivery gives businesses a cost-effective way to reach broad audiences across selected geographic areas. DMC can manage the entire campaign - from printing flyers, catalogues, menus or promotional materials through to preparation and unaddressed delivery. It is particularly well suited to local promotions, product launches, special offers, samples and other materials designed to fit into a residential letterbox. Because delivery is based on geographic coverage rather than individual names and addresses, you can reach households at scale without maintaining a detailed customer database. When to use letterbox delivery ## When letterbox delivery works best. Letterbox delivery is ideal when broad geographic reach matters more than individual customer targeting. - Local area marketing campaigns - Retail promotions and special offers - Restaurant menus and takeaway flyers - Catalogue and brochure distribution - Product samples and new product launches - Community information and awareness campaigns It is a simple, scalable way to place your message directly into households across selected areas—without needing to maintain or manage a customer database. What We Handle ## End-to-end letterbox campaign management. #### Print and production We can print flyers, leaflets, catalogues, menus and promotional materials - or work with supplied stock. #### Campaign planning We help define delivery areas, quantities, timing and campaign requirements before production begins. #### Letterbox distribution Campaigns are prepared for delivery through Australia Post’s Unaddressed Mail Service across selected geographic areas. #### Manual assembly and unique promotions Our team can manage custom packing, inserts, product samples and non-standard promotional items on-site. #### Specialty printing and packaging We can source specialty packaging, custom-print envelopes and outer materials, and produce items such as membership, loyalty or promotional cards. Unique promotions ## People still love receiving great mail. A well-designed piece of mail can feel more personal, memorable and engaging than another digital message. DMC supports campaigns that go beyond a standard flyer, including: - Custom packaging and presentation - Plastic membership, loyalty and promotional cards - Sample packs and promotional kits - Hand-assembled campaign materials - Custom-printed envelopes and outer packaging These campaigns take more planning and preparation, but they give your brand a better opportunity to be noticed, opened and remembered. What You Get ## Broad reach without the complexity. #### Reach households at scale Deliver your campaign across selected suburbs, regions or broader geographic areas without needing a customer database. #### Cost-effective distribution A practical option for campaigns where broad coverage matters more than individually addressed delivery. #### One managed campaign DMC can coordinate printing, preparation and letterbox distribution through one streamlined process. #### Flexible campaign formats Choose from standard flyers and catalogues through to samples, custom packs and hand-assembled promotions. How It Works ## How letterbox delivery works. ![](https://directmail.com.au/wp-content/uploads/DMC-Letterbox-Campaign-planning-768x432.png)#### 01. ##### Campaign planning We define the campaign requirements, delivery areas, quantities and timing. ![](https://directmail.com.au/wp-content/uploads/DMC-Letterbox-Print-and-preparation-768x432.png)#### 02. ##### Print and preparation Materials are printed by DMC or supplied by you, then checked and prepared for distribution. ![](https://directmail.com.au/wp-content/uploads/DMC-Letterbox-Assembly-768x432.png)#### 03. ##### Assembly, if required Samples, inserts, promotional packs and non-standard items are assembled and packed on-site. ![](https://directmail.com.au/wp-content/uploads/DMC-Letterbox-distribution-768x432.png)#### 04. ##### Letterbox distribution Campaign materials are lodged for delivery through Australia Post’s Unaddressed Mail Service across the selected areas. ![](https://directmail.com.au/wp-content/uploads/DMC-Letterbox-Completion-and-reporting-768x432.png)#### 05. ##### Completion and reporting Campaign lodgement and distribution details are recorded, with completion information provided where available. Why DMC ## Why businesses choose DMC for letterbox delivery. #### Proven Campaign Experience More than 30 years of experience managing high-volume mail and distribution campaigns. #### Established delivery capability Campaigns are prepared for reliable delivery through Australia Post’s Unaddressed Mail Service and other appropriate distribution channels. #### One coordinated process Printing, preparation, assembly and distribution can all be managed through one experienced team. #### Capability beyond standard flyers DMC can handle samples, inserts, custom packs and more complex promotional campaigns - not just basic printed materials. Client Stories ## Campaigns delivered with confidence. Our Company publishes 24 trade magazines annually and DMC are integral to the process as they manage the mailing aspect of our business. Their level of service is exceptional and their prompt attention mailing out each release we publish has contributed to our market position as a reliable print media industry resource. Nearly 20 years into this business relationship and we still feel like a valued customer. — Mail Plastic Wrap DMC supports our ongoing communications through a combination of plastic wrapping, personalised printing and mail insertion. Their ability to manage multiple services within one operation ensures consistency and reliability across every campaign. — Membership Organisation We’ve partnered with DMC for many years to manage large-scale magazine distribution, with production volumes exceeding 150,000 pieces per campaign. Their handling of data cleansing, de-duplication, address formatting, plastic wrapping and postal optimisation ensures every campaign is delivered accurately and efficiently. — Automotive Marketing Agency Their level of service is exceptional, and their prompt attention to mailing out each release we publish has contributed to our market position. Nearly 20 years into this business relationship and we still feel like a valued customer. — Magazine Publisher Their turnaround was incredibly fast and everything was handled exactly as required. It made a complex job feel simple. — IT Business Moving to DMC allowed us to shift our focus from working in the business to working on it, which has been invaluable. The team is approachable, collaborative & genuinely invested in our brand. — Automotive Brand Direct Mail helped us with the printing, postage and distribution of our marketing flyer to over 6,000 businesses across Melbourne. Their turnaround was 24 hours, well priced and very professionally managed. — IT Business We used DMC for a postcard and gift mailout. Mailout looked great and was sent out on time. Results of the campaign were outstanding, we are planning 5 more similar campaigns. Highly recommend. — Software Retailer DMC manages our client fulfilment through integrated ordering systems that handle stock, backorders, invoicing and operational reporting. Their support covers storage, daily order processing and high-volume campaign execution — including printing, addressing, folding, insertion and postal lodgement. — Automotive Marketing Agency The mailout looked great and was sent out on time. The attention to detail and quality of execution really stood out. — Software Company Exceptional service and prompt attention to detail. We know our inventory is in safe hands. — Publishing Client Frequently Asked Questions ## Questions about letterbox delivery? ### What is letterbox delivery? Letterbox delivery involves distributing printed materials directly to households within selected areas, without requiring named recipients or a customer database. ### Do I need a mailing list? No. Letterbox delivery is unaddressed, so no customer data is required. ### How is delivery carried out? Distribution is executed through Australia Post’s Unaddressed Mail Service (UMS) network. ### What types of materials can be delivered? Flyers, catalogues, menus, promotional materials and other items that fit within standard letterbox requirements. ### Can you print our materials? Yes. We can print your campaign materials or work with supplied items. ### Can you handle custom or promotional campaigns? Yes. We provide manual assembly, custom packaging and promotional campaign support where required. --- ### [Laser Printing & Imaging](https://directmail.com.au/laser-printing-imaging/) **Published:** June 26, 2026 **Author:** Brett Cahir **Content:** # Personalised laser printing at scale. High-volume laser printing and variable data personalisation for invoices, statements, letters and targeted campaigns. DMC combines accurate data handling with reliable print production to create personalised communications efficiently, consistently and at volume. [ Get a Quote ](/bulk-mail-get-a-quote/) [ Talk To Us ](/contact-us/) ![Industrial printer operator in a high‑visibility vest loads printed sheets from a wide-format printer in a bright workspace with windows in the background, a stack of finished sheets visible on the tray.](https://directmail.com.au/wp-content/uploads/DMC-Laser-Printing.png) [Home](https://directmail.com.au "Home")| Laser Printing & Imaging \+ Years Experience Variable Data Personalisation High-Speed Production Equipment %+ Processing Accuracy ![Mailroom worker in a high-visibility vest inspecting printed direct-mail letters beside a stack of envelopes.](https://directmail.com.au/wp-content/uploads/DMC-Laser-Printing-2.png) Our Solution ## Turn customer data into personalised communications. Laser printing allows each piece to be tailored using the customer information, offer or message most relevant to the recipient. DMC combines variable data processing with high-volume laser production to create personalised invoices, statements, letters and campaign materials accurately and efficiently. From data preparation through to print and finishing, the process is managed as one coordinated workflow—reducing manual handling and helping every communication reach the right person with the right information. What we print ## Personalised print for every type of communication. #### Personalised letters and cover sheets Tailored content, customer details and offers printed for each recipient. #### Invoices and statements Accurate, high-volume transactional printing with clear, consistent formatting. #### Multi-page bills and documents Complex variable documents produced in the correct sequence, including bills, statements and inserts. #### Postcards and direct mail pieces Personalised promotional materials produced for targeted campaigns. #### Data-driven campaign communications Variable data printing using customer segments, offers, images or messaging relevant to each audience. Benefits of laser printing ## Personalised print without the operational burden. #### More relevant communications Variable data allows names, account details, offers and messaging to be tailored to each recipient. #### Accurate high-volume production Experienced operators and structured workflows help ensure documents are produced correctly and consistently. #### Efficient production at scale High-speed on-site equipment handles large print volumes without tying up your internal office printers. #### Less work for your team DMC manages data preparation, personalisation, printing and production, freeing your staff to focus on their core work. ![Worker in a high-visibility vest inspects magazines coming off a large printing press in a bright print shop as sheets feed through the machine.](https://directmail.com.au/wp-content/uploads/DMC-Laser-Printing-4.png) Capability ## Flexible laser printing for complex, high-volume jobs. - High-speed black-and-white and full-colour laser printing - Variable data personalisation - Simplex, duplex and multiplex printing - Custom sizes from 100 × 150 mm through DL to A3 - Coated, gloss, silk and matt stocks - Paper weights up to 300 GSM, including full colour - Binding, stapling, collating and finishing available Our Process ## How personalised laser printing works. ![](https://directmail.com.au/wp-content/uploads/DMC-Laser-Data-Prep.png)#### 01. ##### Data preparation Customer data is cleaned, validated and structured for accurate production. ![](https://directmail.com.au/wp-content/uploads/DMC-Laser-Personalisation-setup.png)#### 02. ##### Personalisation setup Variable data rules are configured for names, account details, offers, images or other recipient-specific content. ![](https://directmail.com.au/wp-content/uploads/DMC-Laser-High-speed-printing.png)#### 03. ##### High-speed printing Documents are produced in black and white or full colour, using the required size, stock and print format. ![](https://directmail.com.au/wp-content/uploads/DMC-Laser-Finishing-and-collation.png)#### 04. ##### Finishing and collation Materials are collated, stapled, bound or otherwise finished, then prepared for insertion or dispatch. ![](https://directmail.com.au/wp-content/uploads/DMC-Laser-Integration-into-campaigns.png)#### 05. ##### Integration into campaigns Finished pieces move directly into mailing, fulfilment or distribution workflows. Why DMC ## Why businesses choose DMC for personalised printing. #### Integrated campaign production Laser printing connects directly with data processing, finishing, insertion and mailing workflows. #### Accurate data handling Structured processes help ensure recipient data, document content and print output are handled correctly and consistently. #### High-volume capability On-site equipment supports large personalised campaigns, transactional documents and complex print runs. #### Experienced print teams Your work is managed by people who understand both variable data and production requirements. Client Stories ## Trusted for complex, high-volume print. Our Company publishes 24 trade magazines annually and DMC are integral to the process as they manage the mailing aspect of our business. Their level of service is exceptional and their prompt attention mailing out each release we publish has contributed to our market position as a reliable print media industry resource. Nearly 20 years into this business relationship and we still feel like a valued customer. — Mail Plastic Wrap DMC supports our ongoing communications through a combination of plastic wrapping, personalised printing and mail insertion. Their ability to manage multiple services within one operation ensures consistency and reliability across every campaign. — Membership Organisation We’ve partnered with DMC for many years to manage large-scale magazine distribution, with production volumes exceeding 150,000 pieces per campaign. Their handling of data cleansing, de-duplication, address formatting, plastic wrapping and postal optimisation ensures every campaign is delivered accurately and efficiently. — Automotive Marketing Agency Their level of service is exceptional, and their prompt attention to mailing out each release we publish has contributed to our market position. Nearly 20 years into this business relationship and we still feel like a valued customer. — Magazine Publisher Their turnaround was incredibly fast and everything was handled exactly as required. It made a complex job feel simple. — IT Business Moving to DMC allowed us to shift our focus from working in the business to working on it, which has been invaluable. The team is approachable, collaborative & genuinely invested in our brand. — Automotive Brand Direct Mail helped us with the printing, postage and distribution of our marketing flyer to over 6,000 businesses across Melbourne. Their turnaround was 24 hours, well priced and very professionally managed. — IT Business We used DMC for a postcard and gift mailout. Mailout looked great and was sent out on time. Results of the campaign were outstanding, we are planning 5 more similar campaigns. Highly recommend. — Software Retailer DMC manages our client fulfilment through integrated ordering systems that handle stock, backorders, invoicing and operational reporting. Their support covers storage, daily order processing and high-volume campaign execution — including printing, addressing, folding, insertion and postal lodgement. — Automotive Marketing Agency The mailout looked great and was sent out on time. The attention to detail and quality of execution really stood out. — Software Company Exceptional service and prompt attention to detail. We know our inventory is in safe hands. — Publishing Client Frequently Asked Questions ## Questions about laser printing and personalisation? ### What is laser printing and imaging? Laser printing and imaging refers to high-speed printing combined with variable data personalisation, allowing each document to be customised for individual recipients. ### Can you personalise each document? Yes. We use variable data printing to personalise names, addresses, offers and messaging across large volumes. ### What types of documents can you produce? We produce letters, invoices, statements, postcards, marketing materials and multi-page documents. ### What volumes can you handle? We are equipped for high-volume production, handling large-scale campaigns and transactional printing efficiently. ### Can this integrate with mailing or fulfilment? Yes. Printed materials can move directly into envelope insertion, plastic wrapping or distribution as part of a full campaign. ### What paper types and formats do you support? We support a wide range of sizes (DL to A3) and paper stocks, including coated, gloss and matte finishes. --- ### [Get a Quote](https://directmail.com.au/get-a-quote/) **Published:** June 22, 2026 **Author:** Brett Cahir **Content:** # Tell us what you need. Share a few details about your products, order volumes, campaign or service requirements. Our team will review them and provide a tailored quote for the appropriate 3PL, fulfilment or bulk mail solution. **Get your custom quote:** - Takes 30 seconds - No obligation - We’ll review your needs and get back to you within 1 business day ### Get a quick quote "\*" indicates required fields 1Step 1 2Step 2 How many orders do you send per month\*Please select...Minimum 300300-10001000-20002000+ What platform do you sell on?\*Please select...ShopifyWooCommerceAmazoneBayMultiple platformsOther How many items are typically in each order?\*Please select...1 item2–3 items4–5 items6+ items How much stock will you be storing?\*Please select...Less than 5 pallets5–20 pallets20–50 pallets50+ pallets Next What type of fulfilment do you need?\*Please select...eCommerce orders (D2C)B2B / wholesaleBothNot sure yet Do you require scan picking?Please select...YesNoNot sure First Name\* Last Name\* Company\* Email Address\* Phone\* We’ll review your requirements and respond within one business day. Your details will only be used to manage your enquiry. Previous Request Quote --- ### [Customer Support](https://directmail.com.au/customer-support/) **Published:** July 15, 2026 **Author:** Brett Cahir **Content:** # Support that stays close to the work. From onboarding through to day-to-day operations, experienced DMC people stay across your account, your requirements and every moving part—so questions are answered quickly and issues are resolved before they disrupt delivery. Direct access. Clear ownership. People who know your operation. [ Get a Quote ](/get-a-quote/) [ Talk To Us ](/contact-us/) ![](https://directmail.com.au/wp-content/uploads/DMC-operational-team-1.png) [Home](https://directmail.com.au "Home")| Customer Support \+ Years Experience \+ Orders Dispatched Daily \+ Active Clients %+ Fulfilment Accuracy ![DMC Tanya Cahir](https://directmail.com.au/wp-content/uploads/DMC-Tanya-Cahir-2.png) Our Support Model ## People who know your operation. And stay accountable for it. Good support starts with context. Your DMC team understands your requirements, workflows, priorities and deadlines—so you are not explaining your business from scratch every time something needs attention. From onboarding and day-to-day coordination to issue resolution and changing requirements, experienced people stay close to the work, communicate clearly and take ownership through to completion. Direct access. Fast decisions. Clear accountability. Onboarding ## Set up properly from day one. A smooth start is critical to long-term success. We take the time to understand your operations, systems and requirements before fulfilment begins. This includes system setup, workflow alignment and operational planning—so everything is ready before go-live. - Clear onboarding plan tailored to your operation - System integration and setup - Warehouse and workflow configuration - Defined processes before go-live Account Management ## Support that adapts as your operation changes. Once your operation is live, our involvement continues. You’ll have access to experienced DMC contacts who understand your setup, coordinate day-to-day requirements and respond quickly when something needs attention. As volumes, systems or service requirements change, we help adjust the fulfilment approach and keep the operation aligned. - Dedicated account contacts - Day-to-day operational coordination - Support for growth and changing requirements - Clear communication and ownership Visibility & Communication ## Know what’s happening. And what happens next. Good support means staying informed, not having to chase for answers. You’ll have visibility across orders, inventory and fulfilment activity, supported by clear updates when something changes or needs attention. This gives your team greater confidence and helps issues get resolved sooner. - Order and inventory visibility - Clear status updates and reporting - Direct communication channels - Faster issue identification and resolution The Outcome ## More confidence. Less operational pressure. #### Less time chasing answers Your DMC team stays across issues and follows them through to resolution. #### Faster problem resolution When something needs attention, experienced people respond quickly and take ownership. #### Greater operational visibility You stay informed across orders, inventory and fulfilment without managing every detail. #### Support that grows with you As volumes and requirements change, your support model adapts with your operation. Frequently Asked Questions ## Questions about support? Start here. ### What kind of support will we receive? Support begins during onboarding and continues throughout the relationship. Your DMC team can assist with day-to-day coordination, operational questions, reporting, issue resolution and changing service requirements. ### Will we have a dedicated point of contact? Yes. You’ll have clear account contacts who understand your setup and coordinate requirements across the relevant DMC teams. ### How quickly are issues resolved? Response times depend on the nature and urgency of the issue. Our team assesses requests promptly, keeps you informed and takes ownership through to resolution. ### What visibility will we have over operations? Visibility may include order, inventory and fulfilment information, supported by agreed reporting and status updates relevant to your service. ### Can support adapt as our business grows? Yes. As volumes, systems or operational requirements change, DMC can review the existing approach and adjust workflows, resources and support arrangements accordingly. ### Do you support both 3PL and bulk mail clients? Yes. DMC supports eCommerce fulfilment, warehousing, bulk mail and campaign logistics, with the support model tailored to each client’s services and requirements. ![](https://directmail.com.au/wp-content/uploads/DMC-operational-team3.png) Why DMC ## Support built into the operation. Good support should not begin only when something goes wrong. At DMC, account management, communication and issue resolution are part of the way we work every day. Experienced people stay close to your operation, understand what matters and act quickly when something needs attention. That means fewer surprises, clearer ownership and a more dependable fulfilment operation. Client Stories ## Trusted by clients who value responsive support. BBC has been with DMC for 8 years now, from Richmond to Heidelberg and now Epping. Over that whole time, they’ve never felt like just another 3PL, DMC always felt like a genuine extension of our team. They’re a great family run business with great people and that personal contact makes a huge difference. We’ve loved working with Tanya, Danny, Billie, Rick and plenty of others over the years, and that support has been a big part of our journey!As we’ve grown, DMC has grown with us. They’ve helped us level up with more structure, systems and processes, while still being accommodating from day one when we were smaller and figuring things out. That’s what makes them different, it never feels like a rigid setup where you have to do things their way only. They work with your business, adapt where needed, and always find a way to get it done. The Epping setup in particular has been amazing and shows they’re continuing to evolve with the times while keeping the same great service. — 3PL Retail Working with Tanya, Peter and the Team at DMC has been an absolute pleasure, over the past 15 years. We were first introduced through a combination of word of mouth and online research, and from the very beginning, DMC stood out as a trusted and capable business partner. No matter the challenge, DMC are always ready with solutions—practical, thoughtful, and tailored to suit both our business needs and our customers. Their ability to collaborate seamlessly with our retail clients has made a significant difference, and their proactive approach—constantly bringing new ideas and improvements to the table—ensures we are always evolving and staying ahead. We would highly recommend them to anyone looking for a 3PL partner who is professional, affordable, and reliable. — 3PL Retail/EDI We’ve worked with DMC for many years, and they’ve been a key part of Prene’s operational growth. Moving to DMC allowed us to shift our focus from working in the business to working on it, which has been invaluable. The team is approachable, collaborative, and genuinely invested in our brand. Over time, the relationship has become a very personal one, and we value their ongoing support. — 3PL Retail DMC manages our client fulfilment through integrated ordering systems that handle stock, backorders, invoicing and operational reporting. Their support covers storage, daily order processing and high-volume campaign execution — including printing, addressing, folding, insertion and postal lodgement. — Automotive Marketing Agency Our Company publishes 24 trade magazines annually and DMC are integral to the process as they manage the mailing aspect of our business. Their level of service is exceptional and their prompt attention mailing out each release we publish has contributed to our market position as a reliable print media industry resource. Nearly 20 years into this business relationship and we still feel like a valued customer. — Mail Plastic Wrap We’ve partnered with DMC for many years to manage large-scale magazine distribution, with production volumes exceeding 150,000 pieces per campaign. Their handling of data cleansing, de-duplication, address formatting, plastic wrapping and postal optimisation ensures every campaign is delivered accurately and efficiently. — Automotive Marketing Agency They’ve never felt like just another 3PL — DMC has always operated as a genuine extension of our team. Their reliability and consistency make a real difference to our day-to-day operations. — Fashion Retailer We originally found Direct Mail Corporation while looking for a 3PL solution. Rang around, met with a couple and decided DMC was for us. We have been working together for 7 years now and it’s been a great experience. The team are very easy to work with, communicate well and run a good operation. We definitely recommend them. — 3PL wholesale Moving to DMC allowed us to shift our focus from working in the business to working on it, which has been invaluable. The team is approachable, collaborative & genuinely invested in our brand. — Automotive Brand Related Services ## More ways to keep your operation moving. [ eCommerce Fulfilment ](/third-party-logistics-3pl/ecommerce-fulfilment/) [ Pick & Pack Services ](/mail-house-services/pick-pack-fulfilment/) [ Warehousing & Distribution ](/services/warehousing-inventory/) [ Bulk Mail Fulfilment ](/mail-house-services/) --- ### [Mail, Postal and Courier Services](https://directmail.com.au/mail-postal-and-courier-services/) **Published:** June 26, 2026 **Author:** Brett Cahir **Content:** # Bulk mail managed from data to lodgement. From data preparation and personalised print to inserting, wrapping, sorting and postal lodgement, DMC manages every stage through one controlled mailhouse operation. We support high-volume letters, catalogues, magazines and campaign packs, with experienced people and quality checks built into the process. [ Get a Quote ](/bulk-mail-get-a-quote/) [ Talk To Us ](/contact-us/) ![Family of three reading mail from a black mailbox in a sunny suburban yard.](https://directmail.com.au/wp-content/uploads/DMC-Bulk-Mail-1.png) [Home](https://directmail.com.au "Home")| Mail, Postal and Courier Services \+ Years Experience Australia Post Lodgement Specialists to 500,000+ Mail Pieces National & International Delivery ![Warehouse worker in a high-visibility vest inspects a document while sorting magazines into labeled plastic bins; a DMC sign is visible in the background.](https://directmail.com.au/wp-content/uploads/DMC-Bulk-Mail-3.png) Mail preparation and lodgement ## Prepared correctly before it leaves. Bulk mail costs and delivery outcomes are shaped well before lodgement. Accurate sorting, addressing and preparation help reduce unnecessary handling, delays and postal charges. DMC manages sorting, consolidation, documentation and lodgement within one controlled workflow. Each job is prepared to the relevant postal requirements before being handed over to Australia Post or the agreed delivery partner. This gives you a more efficient process, clearer accountability and confidence that your mail has been properly prepared for distribution. Bulk mail capabilities ## Everything needed to prepare and lodge bulk mail. #### Australia Post lodgement Preparation of lodgement documentation and coordinated handover of bulk mail to Australia Post. #### Postal optimisation and pre-sort Mail sorted and structured to meet postal requirements and access applicable postage rates. #### Barcoding and Print Post services Addressing, DPID barcoding and Print Post preparation completed to the relevant specifications. #### Domestic courier coordination Courier arrangements for parcels, campaign materials and bulk consignments across Australia. #### International mail coordination Preparation and coordination of international mail and campaign shipments through agreed carriers. Why DMC ## More control over every bulk mail job. #### Efficient postage preparation Mail is sorted, consolidated and prepared to access the applicable postal rates and discounts. #### Accurate, compliant lodgement Barcoding, documentation and postal requirements are checked before your mail is handed over. #### One accountable partner DMC coordinates preparation, lodgement and carrier handover through one managed process. #### Options for different campaigns Support for one-off and ongoing mailings across postal, courier, domestic and international requirements. ![Warehouse worker in a high-visibility vest sorts mail and catalogs at a table with blue bins in a large warehouse.](https://directmail.com.au/wp-content/uploads/DMC-Bulk-Mail-4.png) Capability ## Capacity for complex, high-volume mail. - multiple organised mail trays, roll cages or palletised mail jobs; - clearly separated batches of letters, catalogues and parcels; - completed jobs labelled and ready for carrier handover; - one operator checking a dispatch manifest or final quantities; - enough depth and volume to demonstrate commercial capacity; - black T-shirt with yellow hi-vis; - subtle DMC signage; - no carrier logos, branded vehicles or forklift as the main subject. Our Process ## How your bulk mail moves from preparation to delivery. ![](https://directmail.com.au/wp-content/uploads/mail_postal_courier_services_1_campaign_preparation.jpg)#### 01. ##### Campaign preparation Mail is sorted, structured and prepared for lodgement. ![](https://directmail.com.au/wp-content/uploads/mail_postal_courier_services_2_postal_optimisation_.jpg)#### 02. ##### Postal optimisation Data and mail are organised to maximise postage efficiency. ![](https://directmail.com.au/wp-content/uploads/mail_postal_courier_services_3_lodgement_dispatch.jpg)#### 03. ##### Lodgement and dispatch Mail is lodged with Australia Post or courier networks. ![](https://directmail.com.au/wp-content/uploads/mail_postal_courier_services_4_delivery_distribution.jpg)#### 04. ##### Delivery and distribution Items are delivered locally, nationally or internationally. ![](https://directmail.com.au/wp-content/uploads/mail_postal_courier_services_5_tracking_reporting.jpg)#### 05. ##### Tracking and reporting Courier consignments can be tracked where required. Additional capability ## More ways to manage complex mail requirements. #### Commercial-scale volumes One-off and ongoing mail jobs from 5,000 to more than 500,000 pieces. #### Letters, parcels and packaging Small, medium and large letters, parcels up to 20 kg, plus flat packs and mailing tubes where required. #### Specialist lodgement options Regular and off-peak lodgement, including Print Post, Charity Mail and Impact Mail services. #### Courier coordination and tracking Domestic and international courier options, with tracking available for eligible consignments. Client Stories ## Trusted to deliver complex mail at scale. Our Company publishes 24 trade magazines annually and DMC are integral to the process as they manage the mailing aspect of our business. Their level of service is exceptional and their prompt attention mailing out each release we publish has contributed to our market position as a reliable print media industry resource. Nearly 20 years into this business relationship and we still feel like a valued customer. — Mail Plastic Wrap DMC supports our ongoing communications through a combination of plastic wrapping, personalised printing and mail insertion. Their ability to manage multiple services within one operation ensures consistency and reliability across every campaign. — Membership Organisation We’ve partnered with DMC for many years to manage large-scale magazine distribution, with production volumes exceeding 150,000 pieces per campaign. Their handling of data cleansing, de-duplication, address formatting, plastic wrapping and postal optimisation ensures every campaign is delivered accurately and efficiently. — Automotive Marketing Agency Their level of service is exceptional, and their prompt attention to mailing out each release we publish has contributed to our market position. Nearly 20 years into this business relationship and we still feel like a valued customer. — Magazine Publisher Their turnaround was incredibly fast and everything was handled exactly as required. It made a complex job feel simple. — IT Business Moving to DMC allowed us to shift our focus from working in the business to working on it, which has been invaluable. The team is approachable, collaborative & genuinely invested in our brand. — Automotive Brand Direct Mail helped us with the printing, postage and distribution of our marketing flyer to over 6,000 businesses across Melbourne. Their turnaround was 24 hours, well priced and very professionally managed. — IT Business We used DMC for a postcard and gift mailout. Mailout looked great and was sent out on time. Results of the campaign were outstanding, we are planning 5 more similar campaigns. Highly recommend. — Software Retailer DMC manages our client fulfilment through integrated ordering systems that handle stock, backorders, invoicing and operational reporting. Their support covers storage, daily order processing and high-volume campaign execution — including printing, addressing, folding, insertion and postal lodgement. — Automotive Marketing Agency The mailout looked great and was sent out on time. The attention to detail and quality of execution really stood out. — Software Company Exceptional service and prompt attention to detail. We know our inventory is in safe hands. — Publishing Client Frequently Asked Questions ## Questions about bulk mail and delivery? ### What mail and delivery services do you provide? We manage Australia Post lodgement, postal optimisation, courier delivery and international shipping for direct mail campaigns and communications. ### Can you reduce postage costs? Yes. We use pre-sorting, barcoding and consolidation techniques to maximise available postage discounts. ### What volumes can you handle? We handle campaigns from 5,000 to over 500,000 mail pieces. ### Do you offer courier services as well as postal delivery? Yes. We work with trusted courier networks for domestic and international delivery. ### Can you deliver internationally? Yes. We provide international mailing and courier options depending on your requirements. ### Is tracking available? Tracking is available for courier consignments and selected delivery services. --- ## Landing Pages ### [Direct Mail 3PL](https://directmail.com.au/lp/3pl-melbourne/) **Published:** July 17, 2026 **Author:** Fiona Mackenzie **Content:** # Your orders. Out fast. Done right. Fast 3PL dispatch. Accurate orders. Competitive pricing. Two Melbourne locations. DMC takes care of fulfilment so you can focus on growing your business. **Get your custom quote:** - Takes 30 seconds - No obligation - We’ll review your needs and get back to you within 1 business day Read our Testimonials Australia-Wide Fulfilment Fast Onboarding Shopify-Friendly ### Get a quick quote "\*" indicates required fields 1Step 1 2Step 2 How many orders do you send per month\*Please select...Minimum 300300-10001000-20002000+ What platform do you sell on?\*Please select...ShopifyWooCommerceAmazoneBayMultiple platformsOther How many items are typically in each order?\*Please select...1 item2–3 items4–5 items6+ items How much stock will you be storing?\*Please select...Less than 5 pallets5–20 pallets20–50 pallets50+ pallets Next What type of fulfilment do you need?\*Please select...eCommerce orders (D2C)B2B / wholesaleBothNot sure yet Do you require scan picking?Please select...YesNoNot sure First Name\* Last Name\* Company\* Email Address\* Phone\* We’ll review your requirements and respond within one business day. Your details will only be used to manage your enquiry. Previous Request Quote Our Solution ## Outgrowing your current logistics? Late dispatches, picking errors and fulfilment bottlenecks cost more than time. They cost customers, reviews and repeat business. We help growing retailers get fulfilment back under control. ### Faster Dispatch Get orders out quickly and consistently, even as volumes grow. ### Fewer Fulfilment Errors Accurate picking and packing protects margins, reviews and customer trust. ### Scale Without Hiring Handle peaks and growth without continually adding warehouse staff and infrastructure. ### Better Customer Experience Reliable delivery and professional packing help protect the experience your brand promises. ### Returns Without the Headache Keep returned stock moving and customers informed without tying up your own team. ### More Time to Grow Spend less time solving fulfilment problems and more time on customers, product and growth. ![Direct Mail 3PL Pick Pack Fulfilment](https://directmail.com.au/wp-content/uploads/DMC-3PL-Pick-Pack-Fulfilment.webp) \+ Years Experience \+ Orders Dispatched Every Day \+ Clients Trust DMC %+ Fulfilment Accuracy Industries ## Built for businesses like yours. ![Stack of folded sweatshirts in cream, gray, navy, olive, and black with a beige baseball cap and a wooden hanger on a gray surface.](https://directmail.com.au/wp-content/uploads/image-ticker-Apparel-Image-300x300.jpg)Apparel ![Neutral-colored baby care set including plush bunny, feeding bottle, stackable rings, bib, soft booties, and a folded blanket in soft beige tones.](https://directmail.com.au/wp-content/uploads/image-ticker-Baby-300x300.jpg)Baby & Kids ![Assorted pink skincare and beauty products on a marble surface, including pumps, droppers, jars, and flowers in a soft, elegant arrangement.](https://directmail.com.au/wp-content/uploads/image-ticker-Beauty-300x300.jpg)Beauty ![Laptop, tablet, and smartphone showing UI layouts with a white cloud download icon and a blue card, symbolizing cloud storage and digital payments.](https://directmail.com.au/wp-content/uploads/image-ticker-Digital-300x300.jpg)Digital ![Neutral-toned gift set: beige and gray envelopes with blank cards and a silk ribbon beside a small wrapped gift with a bow](https://directmail.com.au/wp-content/uploads/image-ticker-Gift-Cards-300x300.jpg)Gift Cards ![Gray first aid kit with white cross, surrounded by medical supplies (bandages, tape, thermometer, pills, gauze) for emergencies.](https://directmail.com.au/wp-content/uploads/image-ticker-Health-300x300.jpg)Healthcare ![Basket of dog toys and supplies including a plush dog, blue ball, rope toy, and brush with a gray pet bowl, leashes, and a bone-shaped chew toy nearby](https://directmail.com.au/wp-content/uploads/image-ticker-Pets-300x300.jpg)Pet ![Roll of gray yoga mat with navy sneakers, a blue water bottle, dumbbells, and a tennis ball laid out for workout.](https://directmail.com.au/wp-content/uploads/image-ticker-Sporting-300x300.jpg)Sporting Goods ![Black over-ear headphones beside a wireless charger, a smartphone, a tablet, and a braided USB-C cable.](https://directmail.com.au/wp-content/uploads/image-ticker-Tech-300x300.jpg)Tech ![Soft brown teddy bear surrounded by colorful wooden blocks, stacking rings, a wooden car, and puzzle pieces for kids' playtime.](https://directmail.com.au/wp-content/uploads/image-ticker-Toys-300x300.jpg)Toys Trusted by growing businesses ## The results speak for themselves. BBC has been with DMC for 8 years now, from Richmond to Heidelberg and now Epping. Over that whole time, they’ve never felt like just another 3PL, DMC always felt like a genuine extension of our team. They’re a great family run business with great people and that personal contact makes a huge difference. We’ve loved working with Tanya, Danny, Billie, Rick and plenty of others over the years, and that support has been a big part of our journey! As we’ve grown, DMC has grown with us. They’ve helped us level up with more structure, systems and processes, while still being accommodating from day one when we were smaller and figuring things out. That’s what makes them different, it never feels like a rigid setup where you have to do things their way only. They work with your business, adapt where needed, and always find a way to get it done. The Epping setup in particular has been amazing and shows they’re continuing to evolve with the times while keeping the same great service. — 3PL Retail Working with Tanya, Peter and the Team at DMC has been an absolute pleasure, over the past 15 years. We were first introduced through a combination of word of mouth and online research, and from the very beginning, DMC stood out as a trusted and capable business partner. No matter the challenge, DMC are always ready with solutions—practical, thoughtful, and tailored to suit both our business needs and our customers. Their ability to collaborate seamlessly with our retail clients has made a significant difference, and their proactive approach—constantly bringing new ideas and improvements to the table—ensures we are always evolving and staying ahead. We would highly recommend them to anyone looking for a 3PL partner who is professional, affordable, and reliable. — 3PL Retail/EDI We’ve worked with DMC for many years, and they’ve been a key part of Prene’s operational growth. Moving to DMC allowed us to shift our focus from working in the business to working on it, which has been invaluable. The team is approachable, collaborative, and genuinely invested in our brand. Over time, the relationship has become a very personal one, and we value their ongoing support. — 3PL Retail DMC manages our client fulfilment through integrated ordering systems that handle stock, backorders, invoicing and operational reporting. Their support covers storage, daily order processing and high-volume campaign execution — including printing, addressing, folding, insertion and postal lodgement. — Automotive Marketing Agency They’ve never felt like just another 3PL — DMC has always operated as a genuine extension of our team. Their reliability and consistency make a real difference to our day-to-day operations. — Fashion Retailer We originally found Direct Mail Corporation while looking for a 3PL solution. Rang around, met with a couple and decided DMC was for us. We have been working together for 7 years now and it’s been a great experience. The team are very easy to work with, communicate well and run a good operation. We definitely recommend them. — 3PL wholesale No matter the challenge, DMC always find a way to make it work. Their flexibility and reliability have been a huge support to our operations. — Beauty Retailer Moving to DMC allowed us to shift our focus from working in the business to working on it, which has been invaluable. The team is approachable, collaborative & genuinely invested in our brand. — Automotive Brand Nothing is too much trouble when it comes to these guys. Starting an online business can be daunting, so it's really great to know that we can turn to this A+ team. I completely recommend. Keep up the great work DMC! — Pet Products Retailer The team are very easy to work with and consistently deliver on what they promise. We know our orders are being handled properly. — Car Parts Retailer ### Make the move without the headaches. Whether you’re moving from another 3PL or outsourcing fulfilment for the first time, we manage the setup, systems and stock transition carefully so your business keeps moving. Where It All Happens ## Our Locations. ### Heidelberg Head Office 26 Dougharty Road Heidelberg West 3081 [ Get Directions ](https://maps.app.goo.gl/vquscbz637e36TnQ6) ### Epping Gate B 24 Jersey Drive Epping 3076 [ Get Directions ](https://maps.app.goo.gl/bTu61Br2BhXMRc2S6) ![](https://directmail.com.au/wp-content/uploads/DMC-3PL-Pick-Pack-Orders-768x432.webp)![](https://directmail.com.au/wp-content/uploads/DMC-3PL-team-Melbourn4.webp) #### 01. #### We connect your systems We set up your store, integrations and fulfilment workflows before go-live. #### 02. #### We get your stock in place We coordinate receipting, stock transfer and setup so everything is ready to move. #### 03. #### We get you up and running Our onboarding process is designed to minimise disruption and keep orders flowing. End-to-end fulfilment ## Everything from receiving to returns. One partner to manage your entire fulfilment operation. #### Inventory Receiving Stock received and logged into our system. Plus, we'll alert you when your stock runs low. #### Secure Storage We take security seriously. All warehouses have CCTV and 24-hour monitoring. #### Order Processing Orders automatically flow from your store to our efficient WMS system. We can do same-day dispatch. #### Pick & Pack Accurate, efficient picking and careful packing for every order, including oversized products. #### Dispatch Fast shipping through trusted courier networks. We offer a choice of carriers. #### Returns Processing Efficient handling of customer returns and restocking. Platform Integrations ## Your store. Our warehouse. Connected. We integrate with leading eCommerce platforms and carriers so orders flow automatically, stock stays visible and customers get their purchases faster. [ View all Integrations ](/integrations/) ![DirectMail Integration with Woo](https://directmail.com.au/wp-content/uploads/Logo_Woo-1.svg) ![Direct Mail 3PL integrates with Shopify](https://directmail.com.au/wp-content/uploads/Logo_Shopify-300x108.png) ![Direct Mail 3PL integrates with Oracle NetSuite](https://directmail.com.au/wp-content/uploads/Logo_Oracle-300x131.png) ![Direct Mail 3PL integrates with Neto](https://directmail.com.au/wp-content/uploads/Logo_Neto-300x208.png) ![Direct Mail 3PL integrates with MYOB](https://directmail.com.au/wp-content/uploads/Logo_MYOB-300x143.png) ![Direct Mail 3PL integrates with MAROPOST](https://directmail.com.au/wp-content/uploads/Logo_Maripost-300x96.png) ![Direct Mail 3PL integrates with Indigo8](https://directmail.com.au/wp-content/uploads/Logo_Indigo-300x179.png) ![Direct Mail 3PL integrates with EDI PLUS](https://directmail.com.au/wp-content/uploads/Logo_EDI-Plus-300x90.png) ![Direct Mail 3PL integrates with CIN7](https://directmail.com.au/wp-content/uploads/Logo_CIN7-300x120.png) ![DirectMail Integration with Apparel Magic](https://directmail.com.au/wp-content/uploads/Logo_Apparel-Magic-2.svg) It Starts with the Right Connection ## Are we the right 3PL for you? DMC is a good fit for: - Growing eCommerce brands - Businesses shipping 300+ orders per month - Brands ready to outsource fulfilment operations - Businesses outgrowing their current 3PL or warehouse - Companies that care about delivery experience and brand presentation Sending fewer than 300 orders a month? We may not be the right fit yet. ![DMC Tanya Cahir](https://directmail.com.au/wp-content/uploads/DMC-Tanya-Cahir-2.png) --- ### [Bulk Mail](https://directmail.com.au/lp/bulk-mail/) **Published:** July 20, 2026 **Author:** Digital Thing **Content:** # Bulk mail fulfilment that delivers at scale. High-volume bulk mail fulfilment with quality, accuracy and brand protection built in. Full range of services at competitive rates. **Get your custom quote:** - Takes 30 seconds - No obligation - We’ll review your needs and get back to you within 1 business day Read our Testimonials Australia-Wide Fulfilment Fast Onboarding Shopify-Friendly ### Get a quick quote "\*" indicates required fields First Name\* Last Name\* Email Address\* Company\* Phone\* How did you hear about us?\*Please select...Existing CustomerFamily or FriendGoogle SearchChat GPTClaudeYahoo SearchBing SearchOther Leave a brief message\* Request Quote Our Solution ## Running high-volume mail campaigns? Tight deadlines, complex data and large volumes leave no room for error. We deliver accurate, secure and reliable bulk mail — at scale. ### Bulk Mail Fulfilment High-volume mail campaigns handled accurately, securely and on time. ### Magazine Wrap Precise weather-proof wrapping and insertion for consistent, high-quality presentation at scale. ### Merchandise Fulfilment Store, pack and distribute merchandise reliably & securely — even during peak demand. ### Subscription Fulfilment Recurring orders fulfilled on schedule with consistent accuracy, tracking & reporting. ![](https://directmail.com.au/wp-content/uploads/icon-warehouse.svg) ### Pick & Pack Fulfilment Fast, accurate picking and packing to reduce errors and speed up dispatch. ![](https://directmail.com.au/wp-content/uploads/icon-warehouse.svg) ### Choice of Carrier Flexible carrier options to optimise delivery speed, cost and reliability. ![](https://directmail.com.au/wp-content/uploads/icon-warehouse.svg) ![Inside a busy DMC distribution center, a worker in a high-visibility vest sorts envelopes from a tote.](https://directmail.com.au/wp-content/uploads/DMC-Mail-Dispatch-preparation.jpg) \+ Years Experience \+ Orders Dispatched Daily \+ Active Clients %+ Fulfilment Accuracy Industries ## Trusted by Industries That Mail at Scale ![Stack of folded sweatshirts in cream, gray, navy, olive, and black with a beige baseball cap and a wooden hanger on a gray surface.](https://directmail.com.au/wp-content/uploads/image-ticker-Apparel-Image-300x300.jpg)Apparel ![Neutral-colored baby care set including plush bunny, feeding bottle, stackable rings, bib, soft booties, and a folded blanket in soft beige tones.](https://directmail.com.au/wp-content/uploads/image-ticker-Baby-300x300.jpg)Baby & Kids ![Assorted pink skincare and beauty products on a marble surface, including pumps, droppers, jars, and flowers in a soft, elegant arrangement.](https://directmail.com.au/wp-content/uploads/image-ticker-Beauty-300x300.jpg)Beauty ![Laptop, tablet, and smartphone showing UI layouts with a white cloud download icon and a blue card, symbolizing cloud storage and digital payments.](https://directmail.com.au/wp-content/uploads/image-ticker-Digital-300x300.jpg)Digital ![Neutral-toned gift set: beige and gray envelopes with blank cards and a silk ribbon beside a small wrapped gift with a bow](https://directmail.com.au/wp-content/uploads/image-ticker-Gift-Cards-300x300.jpg)Gift Cards ![Gray first aid kit with white cross, surrounded by medical supplies (bandages, tape, thermometer, pills, gauze) for emergencies.](https://directmail.com.au/wp-content/uploads/image-ticker-Health-300x300.jpg)Healthcare ![Basket of dog toys and supplies including a plush dog, blue ball, rope toy, and brush with a gray pet bowl, leashes, and a bone-shaped chew toy nearby](https://directmail.com.au/wp-content/uploads/image-ticker-Pets-300x300.jpg)Pet ![Roll of gray yoga mat with navy sneakers, a blue water bottle, dumbbells, and a tennis ball laid out for workout.](https://directmail.com.au/wp-content/uploads/image-ticker-Sporting-300x300.jpg)Sporting Goods ![Black over-ear headphones beside a wireless charger, a smartphone, a tablet, and a braided USB-C cable.](https://directmail.com.au/wp-content/uploads/image-ticker-Tech-300x300.jpg)Tech ![Soft brown teddy bear surrounded by colorful wooden blocks, stacking rings, a wooden car, and puzzle pieces for kids' playtime.](https://directmail.com.au/wp-content/uploads/image-ticker-Toys-300x300.jpg)Toys Client Stories ## The results speak for themselves. Our Company publishes 24 trade magazines annually and DMC are integral to the process as they manage the mailing aspect of our business. Their level of service is exceptional and their prompt attention mailing out each release we publish has contributed to our market position as a reliable print media industry resource. Nearly 20 years into this business relationship and we still feel like a valued customer. — Mail Plastic Wrap DMC supports our ongoing communications through a combination of plastic wrapping, personalised printing and mail insertion. Their ability to manage multiple services within one operation ensures consistency and reliability across every campaign. — Membership Organisation We’ve partnered with DMC for many years to manage large-scale magazine distribution, with production volumes exceeding 150,000 pieces per campaign. Their handling of data cleansing, de-duplication, address formatting, plastic wrapping and postal optimisation ensures every campaign is delivered accurately and efficiently. — Automotive Marketing Agency Their level of service is exceptional, and their prompt attention to mailing out each release we publish has contributed to our market position. Nearly 20 years into this business relationship and we still feel like a valued customer. — Magazine Publisher Their turnaround was incredibly fast and everything was handled exactly as required. It made a complex job feel simple. — IT Business Moving to DMC allowed us to shift our focus from working in the business to working on it, which has been invaluable. The team is approachable, collaborative & genuinely invested in our brand. — Automotive Brand Direct Mail helped us with the printing, postage and distribution of our marketing flyer to over 6,000 businesses across Melbourne. Their turnaround was 24 hours, well priced and very professionally managed. — IT Business We used DMC for a postcard and gift mailout. Mailout looked great and was sent out on time. Results of the campaign were outstanding, we are planning 5 more similar campaigns. Highly recommend. — Software Retailer DMC manages our client fulfilment through integrated ordering systems that handle stock, backorders, invoicing and operational reporting. Their support covers storage, daily order processing and high-volume campaign execution — including printing, addressing, folding, insertion and postal lodgement. — Automotive Marketing Agency The mailout looked great and was sent out on time. The attention to detail and quality of execution really stood out. — Software Company Exceptional service and prompt attention to detail. We know our inventory is in safe hands. — Publishing Client ### Switch without disruption. Changing bulk mailhouse providers does not need to interrupt your business. We manage the transition carefully so you can move across with confidence. Where It All Happens ## Our Locations. ### Heidelberg Head Office 26 Dougharty Road Heidelberg West 3081 [ Get Directions ](https://maps.app.goo.gl/vquscbz637e36TnQ6) ### Epping Gate B 24 Jersey Drive Epping 3076 [ Get Directions ](https://maps.app.goo.gl/bTu61Br2BhXMRc2S6) ![](https://directmail.com.au/wp-content/uploads/order-fulfilment_step-01-orders-received-768x573.jpg)![](https://directmail.com.au/wp-content/uploads/bulk_mail_hero.jpg) #### 01. #### We prepare and manage your data We clean, merge and validate mailing lists to ensure accurate, compliant delivery. #### 02. #### We manage production and fulfilment From print to packing, we coordinate every step to keep campaigns running smoothly. #### 03. #### Built to deliver without disruption Our processes are designed to meet deadlines and keep your campaigns on track. Why DMC ## What we handle. Your entire bulk mail workflow, managed in one place. #### Data Management Mailing lists cleaned, merged and validated for accurate, compliant delivery. #### Print & Personalisation High-quality print with variable data for personalised communications at scale. #### Mail Insertion & Fulfilment Automated inserting, folding and packing for fast, consistent production. #### Packaging & Specialty Formats Poly-wrapping, magazine fulfilment and handling of non-standard mail items. #### Distribution & Delivery Letterbox campaigns, postal and courier delivery managed end-to-end. #### Returns & Data Optimisation Track returns and update data to improve accuracy and campaign performance. Platform Integrations ## Seamlessly connect your eCommerce stack. Integrate with leading eCommerce platforms and carriers for real-time order syncing, inventory visibility and streamlined fulfilment. [ View all Integrations ](/integrations/) ![DirectMail Integration with Woo](https://directmail.com.au/wp-content/uploads/Logo_Woo-1.svg) ![Direct Mail 3PL integrates with Shopify](https://directmail.com.au/wp-content/uploads/Logo_Shopify-300x108.png) ![Direct Mail 3PL integrates with Oracle NetSuite](https://directmail.com.au/wp-content/uploads/Logo_Oracle-300x131.png) ![Direct Mail 3PL integrates with Neto](https://directmail.com.au/wp-content/uploads/Logo_Neto-300x208.png) ![Direct Mail 3PL integrates with MYOB](https://directmail.com.au/wp-content/uploads/Logo_MYOB-300x143.png) ![Direct Mail 3PL integrates with MAROPOST](https://directmail.com.au/wp-content/uploads/Logo_Maripost-300x96.png) ![Direct Mail 3PL integrates with Indigo8](https://directmail.com.au/wp-content/uploads/Logo_Indigo-300x179.png) ![Direct Mail 3PL integrates with EDI PLUS](https://directmail.com.au/wp-content/uploads/Logo_EDI-Plus-300x90.png) ![Direct Mail 3PL integrates with CIN7](https://directmail.com.au/wp-content/uploads/Logo_CIN7-300x120.png) ![DirectMail Integration with Apparel Magic](https://directmail.com.au/wp-content/uploads/Logo_Apparel-Magic-2.svg) It Starts with the Right Connection ## Are we a good fit? Our Bulk mail services are ideal for: - Growing eCommerce brands - Businesses shipping 300+ orders per month - Brands ready to outsource fulfilment operations - Companies looking to improve delivery experience (We're not ideal for one-off or very low-volume shipping.) ![Smiling woman in a pink safety vest stands in a warehouse aisle holding a notebook.](https://directmail.com.au/wp-content/uploads/good-fit.png) --- ### [Warehouse Fulfilment](https://directmail.com.au/lp/warehouse-fulfilment/) **Published:** July 20, 2026 **Author:** Fiona Mackenzie **Content:** # Warehouse Fulfilment That Gives You Space to Grow. Grow without the overhead. Secure, scalable warehousing and fast fulfilment from our Melbourne facilities in Epping and Heidelberg — proudly operating since 1994. **Get your custom quote:** - Takes 30 seconds - No obligation - We’ll review your needs and get back to you within 1 business day Read our Testimonials Australia-Wide Fulfilment Fast Onboarding Shopify-Friendly ### Get a quick quote "\*" indicates required fields 1Step 1 2Step 2 How many orders do you send per month\*Please select...Minimum 300300-10001000-20002000+ What platform do you sell on?\*Please select...ShopifyWooCommerceAmazoneBayMultiple platformsOther How many items are typically in each order?\*Please select...1 item2–3 items4–5 items6+ items How much stock will you be storing?\*Please select...Less than 5 pallets5–20 pallets20–50 pallets50+ pallets Next What type of fulfilment do you need?\*Please select...eCommerce orders (D2C)B2B / wholesaleBothNot sure yet Do you require scan picking?Please select...YesNoNot sure First Name\* Last Name\* Company\* Email Address\* Phone\* We’ll review your requirements and respond within one business day. Your details will only be used to manage your enquiry. Previous Request Quote Our Solution ## Outgrowing your current logistics? Late dispatch, picking errors and operational bottlenecks don’t just slow you down - they cost you customers. Our Melbourne-based warehousing and fulfilment team has been solving these problems for growing eCommerce brands for over 30 years. ### Faster Dispatch Orders dispatched from our secure Melbourne warehouses so your customers receive purchases sooner - and come back. ### Fewer Fulfilment Errors Accurate, efficient eCommerce order fulfilment processes reduce costly mistakes and returns. ### Scale Without Hiring Handle seasonal spikes and increasing order volumes using our Melbourne warehouse capacity — no need to hire or expand your own infrastructure. ### Better Delivery Experience Reliable dispatch and tracking improve customer satisfaction and post-purchase experience. ### Simplified Returns Streamlined returns processing keeps customers happy, brand reputations protected and inventory moving. ### More Time To Grow Step away from packing tables and focus on marketing, product and growth. Our Melbourne warehouse team will take care of the rest. ![](https://directmail.com.au/wp-content/uploads/DMC-warehouse-forklift-1536x864.jpg) \+ Years Experience \+ Orders Dispatched Daily \+ Active Clients %+ Fulfilment Accuracy Industries ## We support eCommerce brands across a wide range of industries. ![Stack of folded sweatshirts in cream, gray, navy, olive, and black with a beige baseball cap and a wooden hanger on a gray surface.](https://directmail.com.au/wp-content/uploads/image-ticker-Apparel-Image-300x300.jpg)Apparel ![Neutral-colored baby care set including plush bunny, feeding bottle, stackable rings, bib, soft booties, and a folded blanket in soft beige tones.](https://directmail.com.au/wp-content/uploads/image-ticker-Baby-300x300.jpg)Baby & Kids ![Assorted pink skincare and beauty products on a marble surface, including pumps, droppers, jars, and flowers in a soft, elegant arrangement.](https://directmail.com.au/wp-content/uploads/image-ticker-Beauty-300x300.jpg)Beauty ![Laptop, tablet, and smartphone showing UI layouts with a white cloud download icon and a blue card, symbolizing cloud storage and digital payments.](https://directmail.com.au/wp-content/uploads/image-ticker-Digital-300x300.jpg)Digital ![Neutral-toned gift set: beige and gray envelopes with blank cards and a silk ribbon beside a small wrapped gift with a bow](https://directmail.com.au/wp-content/uploads/image-ticker-Gift-Cards-300x300.jpg)Gift Cards ![Gray first aid kit with white cross, surrounded by medical supplies (bandages, tape, thermometer, pills, gauze) for emergencies.](https://directmail.com.au/wp-content/uploads/image-ticker-Health-300x300.jpg)Healthcare ![Basket of dog toys and supplies including a plush dog, blue ball, rope toy, and brush with a gray pet bowl, leashes, and a bone-shaped chew toy nearby](https://directmail.com.au/wp-content/uploads/image-ticker-Pets-300x300.jpg)Pet ![Roll of gray yoga mat with navy sneakers, a blue water bottle, dumbbells, and a tennis ball laid out for workout.](https://directmail.com.au/wp-content/uploads/image-ticker-Sporting-300x300.jpg)Sporting Goods ![Black over-ear headphones beside a wireless charger, a smartphone, a tablet, and a braided USB-C cable.](https://directmail.com.au/wp-content/uploads/image-ticker-Tech-300x300.jpg)Tech ![Soft brown teddy bear surrounded by colorful wooden blocks, stacking rings, a wooden car, and puzzle pieces for kids' playtime.](https://directmail.com.au/wp-content/uploads/image-ticker-Toys-300x300.jpg)Toys Client Stories ## The results speak for themselves. BBC has been with DMC for 8 years now, from Richmond to Heidelberg and now Epping. Over that whole time, they’ve never felt like just another 3PL, DMC always felt like a genuine extension of our team. They’re a great family run business with great people and that personal contact makes a huge difference. We’ve loved working with Tanya, Danny, Billie, Rick and plenty of others over the years, and that support has been a big part of our journey! As we’ve grown, DMC has grown with us. They’ve helped us level up with more structure, systems and processes, while still being accommodating from day one when we were smaller and figuring things out. That’s what makes them different, it never feels like a rigid setup where you have to do things their way only. They work with your business, adapt where needed, and always find a way to get it done. The Epping setup in particular has been amazing and shows they’re continuing to evolve with the times while keeping the same great service. — 3PL Retail Working with Tanya, Peter and the Team at DMC has been an absolute pleasure, over the past 15 years. We were first introduced through a combination of word of mouth and online research, and from the very beginning, DMC stood out as a trusted and capable business partner. No matter the challenge, DMC are always ready with solutions—practical, thoughtful, and tailored to suit both our business needs and our customers. Their ability to collaborate seamlessly with our retail clients has made a significant difference, and their proactive approach—constantly bringing new ideas and improvements to the table—ensures we are always evolving and staying ahead. We would highly recommend them to anyone looking for a 3PL partner who is professional, affordable, and reliable. — 3PL Retail/EDI We’ve worked with DMC for many years, and they’ve been a key part of Prene’s operational growth. Moving to DMC allowed us to shift our focus from working in the business to working on it, which has been invaluable. The team is approachable, collaborative, and genuinely invested in our brand. Over time, the relationship has become a very personal one, and we value their ongoing support. — 3PL Retail DMC manages our client fulfilment through integrated ordering systems that handle stock, backorders, invoicing and operational reporting. Their support covers storage, daily order processing and high-volume campaign execution — including printing, addressing, folding, insertion and postal lodgement. — Automotive Marketing Agency They’ve never felt like just another 3PL — DMC has always operated as a genuine extension of our team. Their reliability and consistency make a real difference to our day-to-day operations. — Fashion Retailer We originally found Direct Mail Corporation while looking for a 3PL solution. Rang around, met with a couple and decided DMC was for us. We have been working together for 7 years now and it’s been a great experience. The team are very easy to work with, communicate well and run a good operation. We definitely recommend them. — 3PL wholesale No matter the challenge, DMC always find a way to make it work. Their flexibility and reliability have been a huge support to our operations. — Beauty Retailer Moving to DMC allowed us to shift our focus from working in the business to working on it, which has been invaluable. The team is approachable, collaborative & genuinely invested in our brand. — Automotive Brand Nothing is too much trouble when it comes to these guys. Starting an online business can be daunting, so it's really great to know that we can turn to this A+ team. I completely recommend. Keep up the great work DMC! — Pet Products Retailer The team are very easy to work with and consistently deliver on what they promise. We know our orders are being handled properly. — Car Parts Retailer ### Switch without disruption. Changing warehouse and 3PL providers does not need to interrupt your business. We manage the transition carefully so you can move across with confidence. Where It All Happens ## Our Locations. ### Heidelberg Head Office 26 Dougharty Road Heidelberg West 3081 [ Get Directions ](https://maps.app.goo.gl/vquscbz637e36TnQ6) ### Epping Gate B 24 Jersey Drive Epping 3076 [ Get Directions ](https://maps.app.goo.gl/bTu61Br2BhXMRc2S6) ![](https://directmail.com.au/wp-content/uploads/order-fulfilment_step-01-orders-received-768x573.jpg)![](https://directmail.com.au/wp-content/uploads/bulk_mail_hero.jpg) #### 01. #### We handle system integration We connect your store and pick, pack, send workflow so orders keep moving properly. #### 02. #### We manage inventory transition We help coordinate stock transfer and setup to reduce friction during the move. #### 03. #### Built to protect continuity Our order fulfilment onboarding process is designed to minimise disruption and keep your business operational. Why DMC ## What we handle. Your entire warehouse fulfilment workflow, managed from Melbourne. #### Inventory Receiving Stock received, checked and logged across our Epping and Heidelberg facilities. We'll alert you when stock runs low. #### Secure Storage Dedicated storage space in our Melbourne warehouses. All facilities have CCTV and 24-hour monitoring — your stock is safe with us. #### Order Processing Orders automatically flow from your store into our WMS system. Same-day dispatch available. #### Pick & Pack Accurate, efficient picking and careful packing for every order, including oversized products. #### Dispatch Fast shipping through trusted courier networks. We offer a choice of carriers to suit your customers. #### Returns Processing Efficient handling of customer returns and restocking, managed from our Melbourne facilities. Platform Integrations ## Seamlessly connect your eCommerce stack. Integrate with leading eCommerce platforms and carriers for real-time order syncing, inventory visibility and streamlined fulfilment. [ View all Integrations ](/integrations/) ![DirectMail Integration with Woo](https://directmail.com.au/wp-content/uploads/Logo_Woo-1.svg) ![Direct Mail 3PL integrates with Shopify](https://directmail.com.au/wp-content/uploads/Logo_Shopify-300x108.png) ![Direct Mail 3PL integrates with Oracle NetSuite](https://directmail.com.au/wp-content/uploads/Logo_Oracle-300x131.png) ![Direct Mail 3PL integrates with Neto](https://directmail.com.au/wp-content/uploads/Logo_Neto-300x208.png) ![Direct Mail 3PL integrates with MYOB](https://directmail.com.au/wp-content/uploads/Logo_MYOB-300x143.png) ![Direct Mail 3PL integrates with MAROPOST](https://directmail.com.au/wp-content/uploads/Logo_Maripost-300x96.png) ![Direct Mail 3PL integrates with Indigo8](https://directmail.com.au/wp-content/uploads/Logo_Indigo-300x179.png) ![Direct Mail 3PL integrates with EDI PLUS](https://directmail.com.au/wp-content/uploads/Logo_EDI-Plus-300x90.png) ![Direct Mail 3PL integrates with CIN7](https://directmail.com.au/wp-content/uploads/Logo_CIN7-300x120.png) ![DirectMail Integration with Apparel Magic](https://directmail.com.au/wp-content/uploads/Logo_Apparel-Magic-2.svg) It Starts with the Right Connection ## Are we a good fit? Our 3PL fulfilment services are ideal for: - Growing eCommerce brands - Businesses shipping 300+ orders per month - Brands ready to outsource fulfilment operations - Companies looking to improve delivery experience (We're not ideal for one-off or very low-volume shipping.) ![Smiling woman in a pink safety vest stands in a warehouse aisle holding a notebook.](https://directmail.com.au/wp-content/uploads/good-fit.png) --- ### [Shopify Fulfilment](https://directmail.com.au/lp/shopify-fulfilment/) **Published:** July 20, 2026 **Author:** Fiona Mackenzie **Content:** # Shopify Fulfilment That Keeps Your Orders Moving. Easily connect your Shopify store and let us handle fulfilment — fast, accurate, scalable and hassle-free. **Get your custom quote:** - Takes 30 seconds - No obligation - We’ll review your needs and get back to you within 1 business day Read our Testimonials Australia-Wide Fulfilment Fast Onboarding Shopify-Friendly ### Get a quick quote "\*" indicates required fields 1Step 1 2Step 2 How many orders do you send per month\*Please select...Minimum 300300-10001000-20002000+ What platform do you sell on?\*Please select...ShopifyWooCommerceAmazoneBayMultiple platformsOther How many items are typically in each order?\*Please select...1 item2–3 items4–5 items6+ items How much stock will you be storing?\*Please select...Less than 5 pallets5–20 pallets20–50 pallets50+ pallets Next What type of fulfilment do you need?\*Please select...eCommerce orders (D2C)B2B / wholesaleBothNot sure yet Do you require scan picking?Please select...YesNoNot sure First Name\* Last Name\* Company\* Email Address\* Phone\* We’ll review your requirements and respond within one business day. Your details will only be used to manage your enquiry. Previous Request Quote Our Solution ## Outgrowing your current logistics? Late dispatch, picking errors and operational bottlenecks don’t just slow you down - they cost you customers. We fix the problems that hold growing eCommerce brands back. ### Faster Dispatch We process orders quickly so your customers receive purchases sooner — and come back again. ### Fewer Fulfilment Errors Accurate, efficient Shopify order fulfilment processes reduce costly mistakes and returns. ### Scale Without Hiring Handle seasonal spikes and increasing order volumes without hiring or expanding infrastructure. ### Better Delivery Experience Reliable dispatch and tracking improve customer satisfaction and post-purchase experience. ### Simplified Returns Streamlined returns processing keeps customers happy, brand reputations protected and inventory moving. ### More Time To Grow Step away from packing tables and focus on marketing, product and growth. We'll take care of logistics. ![](https://directmail.com.au/wp-content/uploads/DMC-warehouse-forklift.jpg) \+ Years Experience \+ Orders Dispatched Daily \+ Active Clients %+ Fulfilment Accuracy Industries ## We support eCommerce brands across a wide range of industries. ![Stack of folded sweatshirts in cream, gray, navy, olive, and black with a beige baseball cap and a wooden hanger on a gray surface.](https://directmail.com.au/wp-content/uploads/image-ticker-Apparel-Image-300x300.jpg)Apparel ![Neutral-colored baby care set including plush bunny, feeding bottle, stackable rings, bib, soft booties, and a folded blanket in soft beige tones.](https://directmail.com.au/wp-content/uploads/image-ticker-Baby-300x300.jpg)Baby & Kids ![Assorted pink skincare and beauty products on a marble surface, including pumps, droppers, jars, and flowers in a soft, elegant arrangement.](https://directmail.com.au/wp-content/uploads/image-ticker-Beauty-300x300.jpg)Beauty ![Laptop, tablet, and smartphone showing UI layouts with a white cloud download icon and a blue card, symbolizing cloud storage and digital payments.](https://directmail.com.au/wp-content/uploads/image-ticker-Digital-300x300.jpg)Digital ![Neutral-toned gift set: beige and gray envelopes with blank cards and a silk ribbon beside a small wrapped gift with a bow](https://directmail.com.au/wp-content/uploads/image-ticker-Gift-Cards-300x300.jpg)Gift Cards ![Gray first aid kit with white cross, surrounded by medical supplies (bandages, tape, thermometer, pills, gauze) for emergencies.](https://directmail.com.au/wp-content/uploads/image-ticker-Health-300x300.jpg)Healthcare ![Basket of dog toys and supplies including a plush dog, blue ball, rope toy, and brush with a gray pet bowl, leashes, and a bone-shaped chew toy nearby](https://directmail.com.au/wp-content/uploads/image-ticker-Pets-300x300.jpg)Pet ![Roll of gray yoga mat with navy sneakers, a blue water bottle, dumbbells, and a tennis ball laid out for workout.](https://directmail.com.au/wp-content/uploads/image-ticker-Sporting-300x300.jpg)Sporting Goods ![Black over-ear headphones beside a wireless charger, a smartphone, a tablet, and a braided USB-C cable.](https://directmail.com.au/wp-content/uploads/image-ticker-Tech-300x300.jpg)Tech ![Soft brown teddy bear surrounded by colorful wooden blocks, stacking rings, a wooden car, and puzzle pieces for kids' playtime.](https://directmail.com.au/wp-content/uploads/image-ticker-Toys-300x300.jpg)Toys Client Stories ## The results speak for themselves. BBC has been with DMC for 8 years now, from Richmond to Heidelberg and now Epping. Over that whole time, they’ve never felt like just another 3PL, DMC always felt like a genuine extension of our team. They’re a great family run business with great people and that personal contact makes a huge difference. We’ve loved working with Tanya, Danny, Billie, Rick and plenty of others over the years, and that support has been a big part of our journey! As we’ve grown, DMC has grown with us. They’ve helped us level up with more structure, systems and processes, while still being accommodating from day one when we were smaller and figuring things out. That’s what makes them different, it never feels like a rigid setup where you have to do things their way only. They work with your business, adapt where needed, and always find a way to get it done. The Epping setup in particular has been amazing and shows they’re continuing to evolve with the times while keeping the same great service. — 3PL Retail Working with Tanya, Peter and the Team at DMC has been an absolute pleasure, over the past 15 years. We were first introduced through a combination of word of mouth and online research, and from the very beginning, DMC stood out as a trusted and capable business partner. No matter the challenge, DMC are always ready with solutions—practical, thoughtful, and tailored to suit both our business needs and our customers. Their ability to collaborate seamlessly with our retail clients has made a significant difference, and their proactive approach—constantly bringing new ideas and improvements to the table—ensures we are always evolving and staying ahead. We would highly recommend them to anyone looking for a 3PL partner who is professional, affordable, and reliable. — 3PL Retail/EDI We’ve worked with DMC for many years, and they’ve been a key part of Prene’s operational growth. Moving to DMC allowed us to shift our focus from working in the business to working on it, which has been invaluable. The team is approachable, collaborative, and genuinely invested in our brand. Over time, the relationship has become a very personal one, and we value their ongoing support. — 3PL Retail DMC manages our client fulfilment through integrated ordering systems that handle stock, backorders, invoicing and operational reporting. Their support covers storage, daily order processing and high-volume campaign execution — including printing, addressing, folding, insertion and postal lodgement. — Automotive Marketing Agency They’ve never felt like just another 3PL — DMC has always operated as a genuine extension of our team. Their reliability and consistency make a real difference to our day-to-day operations. — Fashion Retailer We originally found Direct Mail Corporation while looking for a 3PL solution. Rang around, met with a couple and decided DMC was for us. We have been working together for 7 years now and it’s been a great experience. The team are very easy to work with, communicate well and run a good operation. We definitely recommend them. — 3PL wholesale No matter the challenge, DMC always find a way to make it work. Their flexibility and reliability have been a huge support to our operations. — Beauty Retailer Moving to DMC allowed us to shift our focus from working in the business to working on it, which has been invaluable. The team is approachable, collaborative & genuinely invested in our brand. — Automotive Brand Nothing is too much trouble when it comes to these guys. Starting an online business can be daunting, so it's really great to know that we can turn to this A+ team. I completely recommend. Keep up the great work DMC! — Pet Products Retailer The team are very easy to work with and consistently deliver on what they promise. We know our orders are being handled properly. — Car Parts Retailer ### Switch without disruption. Changing Shopify fulfilment providers does not need to interrupt your business. We manage the transition carefully so you can move across with confidence. Where It All Happens ## Our Locations. ### Heidelberg Head Office 26 Dougharty Road Heidelberg West 3081 [ Get Directions ](https://maps.app.goo.gl/vquscbz637e36TnQ6) ### Epping Gate B 24 Jersey Drive Epping 3076 [ Get Directions ](https://maps.app.goo.gl/bTu61Br2BhXMRc2S6) ![](https://directmail.com.au/wp-content/uploads/order-fulfilment_step-01-orders-received-768x573.jpg)![](https://directmail.com.au/wp-content/uploads/bulk_mail_hero.jpg) #### 01. #### We handle system integration We connect your store and Shopify fulfilment workflow so orders keep moving properly. #### 02. #### We manage inventory transition We help coordinate stock transfer and setup to reduce friction during the move. #### 03. #### Built to protect continuity Our Shopify fulfilment onboarding process is designed to minimise disruption and keep your business operational. Why DMC ## What we handle. Your entire Shopify fulfilment workflow, managed in one place. #### Inventory Receiving Stock received and logged into our system. Plus, we'll alert you when your stock runs low. #### Secure Storage We take security seriously. All warehouses have CCTV and 24-hour monitoring. #### Order Processing Orders automatically flow from your store to our efficient WMS system. We can do same-day dispatch. #### Pick & Pack Accurate, efficient picking and careful packing for every order, including oversized products. #### Dispatch Fast shipping through trusted courier networks. We offer a choice of carriers. #### Returns Processing Efficient handling of customer returns and restocking. Platform Integrations ## Seamlessly connect your eCommerce stack. Integrate with leading eCommerce platforms and carriers for real-time order syncing, inventory visibility and streamlined fulfilment. [ View all Integrations ](/integrations/) ![DirectMail Integration with Woo](https://directmail.com.au/wp-content/uploads/Logo_Woo-1.svg) ![Direct Mail 3PL integrates with Shopify](https://directmail.com.au/wp-content/uploads/Logo_Shopify-300x108.png) ![Direct Mail 3PL integrates with Oracle NetSuite](https://directmail.com.au/wp-content/uploads/Logo_Oracle-300x131.png) ![Direct Mail 3PL integrates with Neto](https://directmail.com.au/wp-content/uploads/Logo_Neto-300x208.png) ![Direct Mail 3PL integrates with MYOB](https://directmail.com.au/wp-content/uploads/Logo_MYOB-300x143.png) ![Direct Mail 3PL integrates with MAROPOST](https://directmail.com.au/wp-content/uploads/Logo_Maripost-300x96.png) ![Direct Mail 3PL integrates with Indigo8](https://directmail.com.au/wp-content/uploads/Logo_Indigo-300x179.png) ![Direct Mail 3PL integrates with EDI PLUS](https://directmail.com.au/wp-content/uploads/Logo_EDI-Plus-300x90.png) ![Direct Mail 3PL integrates with CIN7](https://directmail.com.au/wp-content/uploads/Logo_CIN7-300x120.png) ![DirectMail Integration with Apparel Magic](https://directmail.com.au/wp-content/uploads/Logo_Apparel-Magic-2.svg) It Starts with the Right Connection ## Are we a good fit? Our 3PL fulfilment services are ideal for: - Growing eCommerce brands - Businesses shipping 300+ orders per month - Brands ready to outsource fulfilment operations - Companies looking to improve delivery experience (We're not ideal for one-off or very low-volume shipping.) ![Smiling woman in a pink safety vest stands in a warehouse aisle holding a notebook.](https://directmail.com.au/wp-content/uploads/good-fit.png) --- ### [WooCommerce Fulfilment](https://directmail.com.au/lp/woocommerce-fulfilment/) **Published:** July 20, 2026 **Author:** Digital Thing **Content:** # Fast, Accurate, Scalable WooCommerce Fulfilment. Fast, scalable, accurate WooCommerce fulfilment built for growing stores. Get an obligation-free quote. **Get your custom quote:** - Takes 30 seconds - No obligation - We’ll review your needs and get back to you within 1 business day Read our Testimonials Australia-Wide Fulfilment Fast Onboarding Shopify-Friendly ### Get a quick quote "\*" indicates required fields 1Step 1 2Step 2 How many orders do you send per month\*Please select...Minimum 300300-10001000-20002000+ What platform do you sell on?\*Please select...ShopifyWooCommerceAmazoneBayMultiple platformsOther How many items are typically in each order?\*Please select...1 item2–3 items4–5 items6+ items How much stock will you be storing?\*Please select...Less than 5 pallets5–20 pallets20–50 pallets50+ pallets Next What type of fulfilment do you need?\*Please select...eCommerce orders (D2C)B2B / wholesaleBothNot sure yet Do you require scan picking?Please select...YesNoNot sure First Name\* Last Name\* Company\* Email Address\* Phone\* We’ll review your requirements and respond within one business day. Your details will only be used to manage your enquiry. Previous Request Quote Our Solution ## Outgrowing your current logistics? Late dispatch, picking errors and operational bottlenecks don’t just slow you down - they cost you customers. We fix the problems that hold growing eCommerce brands back. ### Faster Dispatch We process orders quickly so your customers receive purchases sooner — and come back again. ### Fewer Fulfilment Errors Accurate, efficient WooCommerce order fulfilment processes reduce costly mistakes and returns. ### Scale Without Hiring Handle seasonal spikes and increasing order volumes without hiring or expanding infrastructure. ### Better Delivery Experience Reliable dispatch and tracking improve customer satisfaction and post-purchase experience. ### Simplified Returns Streamlined returns processing keeps customers happy, brand reputations protected and inventory moving. ### More Time To Grow Step away from packing tables and focus on marketing, product and growth. We'll take care of logistics. ![Woman in a high-visibility vest scans a package at a workstation in a DMC warehouse with shelves of boxes behind her.](https://directmail.com.au/wp-content/uploads/DMC-eCommerce-Fulfilment-5.webp) \+ Years Experience \+ Orders Dispatched Daily \+ Active Clients %+ Fulfilment Accuracy Industries ## We support eCommerce brands across a wide range of industries. ![Stack of folded sweatshirts in cream, gray, navy, olive, and black with a beige baseball cap and a wooden hanger on a gray surface.](https://directmail.com.au/wp-content/uploads/image-ticker-Apparel-Image-300x300.jpg)Apparel ![Neutral-colored baby care set including plush bunny, feeding bottle, stackable rings, bib, soft booties, and a folded blanket in soft beige tones.](https://directmail.com.au/wp-content/uploads/image-ticker-Baby-300x300.jpg)Baby & Kids ![Assorted pink skincare and beauty products on a marble surface, including pumps, droppers, jars, and flowers in a soft, elegant arrangement.](https://directmail.com.au/wp-content/uploads/image-ticker-Beauty-300x300.jpg)Beauty ![Laptop, tablet, and smartphone showing UI layouts with a white cloud download icon and a blue card, symbolizing cloud storage and digital payments.](https://directmail.com.au/wp-content/uploads/image-ticker-Digital-300x300.jpg)Digital ![Neutral-toned gift set: beige and gray envelopes with blank cards and a silk ribbon beside a small wrapped gift with a bow](https://directmail.com.au/wp-content/uploads/image-ticker-Gift-Cards-300x300.jpg)Gift Cards ![Gray first aid kit with white cross, surrounded by medical supplies (bandages, tape, thermometer, pills, gauze) for emergencies.](https://directmail.com.au/wp-content/uploads/image-ticker-Health-300x300.jpg)Healthcare ![Basket of dog toys and supplies including a plush dog, blue ball, rope toy, and brush with a gray pet bowl, leashes, and a bone-shaped chew toy nearby](https://directmail.com.au/wp-content/uploads/image-ticker-Pets-300x300.jpg)Pet ![Roll of gray yoga mat with navy sneakers, a blue water bottle, dumbbells, and a tennis ball laid out for workout.](https://directmail.com.au/wp-content/uploads/image-ticker-Sporting-300x300.jpg)Sporting Goods ![Black over-ear headphones beside a wireless charger, a smartphone, a tablet, and a braided USB-C cable.](https://directmail.com.au/wp-content/uploads/image-ticker-Tech-300x300.jpg)Tech ![Soft brown teddy bear surrounded by colorful wooden blocks, stacking rings, a wooden car, and puzzle pieces for kids' playtime.](https://directmail.com.au/wp-content/uploads/image-ticker-Toys-300x300.jpg)Toys Client Stories ## The results speak for themselves. BBC has been with DMC for 8 years now, from Richmond to Heidelberg and now Epping. Over that whole time, they’ve never felt like just another 3PL, DMC always felt like a genuine extension of our team. They’re a great family run business with great people and that personal contact makes a huge difference. We’ve loved working with Tanya, Danny, Billie, Rick and plenty of others over the years, and that support has been a big part of our journey! As we’ve grown, DMC has grown with us. They’ve helped us level up with more structure, systems and processes, while still being accommodating from day one when we were smaller and figuring things out. That’s what makes them different, it never feels like a rigid setup where you have to do things their way only. They work with your business, adapt where needed, and always find a way to get it done. The Epping setup in particular has been amazing and shows they’re continuing to evolve with the times while keeping the same great service. — 3PL Retail Working with Tanya, Peter and the Team at DMC has been an absolute pleasure, over the past 15 years. We were first introduced through a combination of word of mouth and online research, and from the very beginning, DMC stood out as a trusted and capable business partner. No matter the challenge, DMC are always ready with solutions—practical, thoughtful, and tailored to suit both our business needs and our customers. Their ability to collaborate seamlessly with our retail clients has made a significant difference, and their proactive approach—constantly bringing new ideas and improvements to the table—ensures we are always evolving and staying ahead. We would highly recommend them to anyone looking for a 3PL partner who is professional, affordable, and reliable. — 3PL Retail/EDI We’ve worked with DMC for many years, and they’ve been a key part of Prene’s operational growth. Moving to DMC allowed us to shift our focus from working in the business to working on it, which has been invaluable. The team is approachable, collaborative, and genuinely invested in our brand. Over time, the relationship has become a very personal one, and we value their ongoing support. — 3PL Retail DMC manages our client fulfilment through integrated ordering systems that handle stock, backorders, invoicing and operational reporting. Their support covers storage, daily order processing and high-volume campaign execution — including printing, addressing, folding, insertion and postal lodgement. — Automotive Marketing Agency They’ve never felt like just another 3PL — DMC has always operated as a genuine extension of our team. Their reliability and consistency make a real difference to our day-to-day operations. — Fashion Retailer We originally found Direct Mail Corporation while looking for a 3PL solution. Rang around, met with a couple and decided DMC was for us. We have been working together for 7 years now and it’s been a great experience. The team are very easy to work with, communicate well and run a good operation. We definitely recommend them. — 3PL wholesale No matter the challenge, DMC always find a way to make it work. Their flexibility and reliability have been a huge support to our operations. — Beauty Retailer Moving to DMC allowed us to shift our focus from working in the business to working on it, which has been invaluable. The team is approachable, collaborative & genuinely invested in our brand. — Automotive Brand Nothing is too much trouble when it comes to these guys. Starting an online business can be daunting, so it's really great to know that we can turn to this A+ team. I completely recommend. Keep up the great work DMC! — Pet Products Retailer The team are very easy to work with and consistently deliver on what they promise. We know our orders are being handled properly. — Car Parts Retailer ### Switch without disruption. Changing WooCommerce fulfilment providers does not need to interrupt your business. We manage the transition carefully - move across with confidence. Where It All Happens ## Our Locations. ### Heidelberg Head Office 26 Dougharty Road Heidelberg West 3081 [ Get Directions ](https://maps.app.goo.gl/vquscbz637e36TnQ6) ### Epping Gate B 24 Jersey Drive Epping 3076 [ Get Directions ](https://maps.app.goo.gl/bTu61Br2BhXMRc2S6) ![](https://directmail.com.au/wp-content/uploads/order-fulfilment_step-01-orders-received-300x224.jpg)#### 01. #### We handle system integration We connect your store and WooCommerce order fulfilment workflow so orders keep moving properly. ![](https://directmail.com.au/wp-content/uploads/order-fulfilment_step-04-dispatch-delivery-300x224.jpg)#### 02. #### We manage inventory transition We help coordinate stock transfer and setup to reduce friction during the move. ![](https://directmail.com.au/wp-content/uploads/DMC-3pl-Scale-Orders-Not-overheads-300x169.jpg)#### 03. #### Built to protect continuity Our WooCommerce fulfilment onboarding process is designed to minimise disruption and keep your business operational. Why DMC ## What we handle. Your entire warehouse fulfilment workflow, managed from Melbourne. #### Inventory Receiving Stock received and logged into our system. Plus, we'll alert you when your stock runs low. #### Secure Storage We take security seriously. All warehouses have CCTV and 24-hour monitoring. #### Order Processing Orders automatically flow from your store to our efficient WMS system. We can do same-day dispatch. #### Pick & Pack Accurate, efficient picking and careful packing for every order, including oversized products. #### Dispatch Fast shipping through trusted courier networks. We offer a choice of carriers. #### Returns Processing Efficient handling of customer returns and restocking. Platform Integrations ## Seamlessly connect your eCommerce stack. Integrate with leading eCommerce platforms and carriers for real-time order syncing, inventory visibility and streamlined fulfilment. [ View all Integrations ](/integrations/) ![DirectMail Integration with Woo](https://directmail.com.au/wp-content/uploads/Logo_Woo-1.svg) ![Direct Mail 3PL integrates with Shopify](https://directmail.com.au/wp-content/uploads/Logo_Shopify-300x108.png) ![Direct Mail 3PL integrates with Oracle NetSuite](https://directmail.com.au/wp-content/uploads/Logo_Oracle-300x131.png) ![Direct Mail 3PL integrates with Neto](https://directmail.com.au/wp-content/uploads/Logo_Neto-300x208.png) ![Direct Mail 3PL integrates with MYOB](https://directmail.com.au/wp-content/uploads/Logo_MYOB-300x143.png) ![Direct Mail 3PL integrates with MAROPOST](https://directmail.com.au/wp-content/uploads/Logo_Maripost-300x96.png) ![Direct Mail 3PL integrates with Indigo8](https://directmail.com.au/wp-content/uploads/Logo_Indigo-300x179.png) ![Direct Mail 3PL integrates with EDI PLUS](https://directmail.com.au/wp-content/uploads/Logo_EDI-Plus-300x90.png) ![Direct Mail 3PL integrates with CIN7](https://directmail.com.au/wp-content/uploads/Logo_CIN7-300x120.png) ![DirectMail Integration with Apparel Magic](https://directmail.com.au/wp-content/uploads/Logo_Apparel-Magic-2.svg) It Starts with the Right Connection ## Are we a good fit? Our 3PL fulfilment services are ideal for: - Growing eCommerce brands - Businesses shipping 300+ orders per month - Brands ready to outsource fulfilment operations - Companies looking to improve delivery experience (We're not ideal for one-off or very low-volume shipping.) ![Smiling woman in a pink safety vest stands in a warehouse aisle holding a notebook.](https://directmail.com.au/wp-content/uploads/good-fit.png) --- ### [Pick Pack Send](https://directmail.com.au/lp/pick-pack-send/) **Published:** July 20, 2026 **Author:** Fiona Mackenzie **Content:** # Competitive Pick, Pack, Send Fulfilment. Outsource your pick pack send to an Aussie team built for scale, speed, accuracy and consistency. **Get your custom quote:** - Takes 30 seconds - No obligation - We’ll review your needs and get back to you within 1 business day Read our Testimonials Australia-Wide Fulfilment Fast Onboarding Shopify-Friendly ### Get a quick quote "\*" indicates required fields 1Step 1 2Step 2 How many orders do you send per month\*Please select...Minimum 300300-10001000-20002000+ What platform do you sell on?\*Please select...ShopifyWooCommerceAmazoneBayMultiple platformsOther How many items are typically in each order?\*Please select...1 item2–3 items4–5 items6+ items How much stock will you be storing?\*Please select...Less than 5 pallets5–20 pallets20–50 pallets50+ pallets Next What type of fulfilment do you need?\*Please select...eCommerce orders (D2C)B2B / wholesaleBothNot sure yet Do you require scan picking?Please select...YesNoNot sure First Name\* Last Name\* Company\* Email Address\* Phone\* We’ll review your requirements and respond within one business day. Your details will only be used to manage your enquiry. Previous Request Quote Our Solution ## Outgrowing your current logistics? Late dispatch, picking errors and operational bottlenecks don’t just slow you down - they cost you customers. We fix the problems that hold growing eCommerce brands back. ### Faster Dispatch We process orders quickly so your customers receive purchases sooner — and come back again. ### Fewer Fulfilment Errors Accurate, efficient 3PL order pick and pack processes reduce costly mistakes and returns. ### Scale Without Hiring Handle seasonal spikes and increasing order volumes without hiring or expanding infrastructure. ### Better Delivery Experience Reliable dispatch and tracking improve customer satisfaction and post-purchase experience. ### Simplified Returns Streamlined returns processing keeps customers happy, brand reputations protected and inventory moving. ### More Time To Grow Step away from packing tables and focus on marketing, product and growth. We'll take care of logistics. ![Warehouse worker in a high-visibility vest opens a cardboard box at a cluttered packing station, with a computer and supplies nearby.](https://directmail.com.au/wp-content/uploads/DMC-3PL-Pick-Pack-Fulfilment.jpg) \+ Years Experience \+ Orders Dispatched Daily \+ Active Clients %+ Fulfilment Accuracy Industries ## We support eCommerce brands across a wide range of industries. ![Stack of folded sweatshirts in cream, gray, navy, olive, and black with a beige baseball cap and a wooden hanger on a gray surface.](https://directmail.com.au/wp-content/uploads/image-ticker-Apparel-Image-300x300.jpg)Apparel ![Neutral-colored baby care set including plush bunny, feeding bottle, stackable rings, bib, soft booties, and a folded blanket in soft beige tones.](https://directmail.com.au/wp-content/uploads/image-ticker-Baby-300x300.jpg)Baby & Kids ![Assorted pink skincare and beauty products on a marble surface, including pumps, droppers, jars, and flowers in a soft, elegant arrangement.](https://directmail.com.au/wp-content/uploads/image-ticker-Beauty-300x300.jpg)Beauty ![Laptop, tablet, and smartphone showing UI layouts with a white cloud download icon and a blue card, symbolizing cloud storage and digital payments.](https://directmail.com.au/wp-content/uploads/image-ticker-Digital-300x300.jpg)Digital ![Neutral-toned gift set: beige and gray envelopes with blank cards and a silk ribbon beside a small wrapped gift with a bow](https://directmail.com.au/wp-content/uploads/image-ticker-Gift-Cards-300x300.jpg)Gift Cards ![Gray first aid kit with white cross, surrounded by medical supplies (bandages, tape, thermometer, pills, gauze) for emergencies.](https://directmail.com.au/wp-content/uploads/image-ticker-Health-300x300.jpg)Healthcare ![Basket of dog toys and supplies including a plush dog, blue ball, rope toy, and brush with a gray pet bowl, leashes, and a bone-shaped chew toy nearby](https://directmail.com.au/wp-content/uploads/image-ticker-Pets-300x300.jpg)Pet ![Roll of gray yoga mat with navy sneakers, a blue water bottle, dumbbells, and a tennis ball laid out for workout.](https://directmail.com.au/wp-content/uploads/image-ticker-Sporting-300x300.jpg)Sporting Goods ![Black over-ear headphones beside a wireless charger, a smartphone, a tablet, and a braided USB-C cable.](https://directmail.com.au/wp-content/uploads/image-ticker-Tech-300x300.jpg)Tech ![Soft brown teddy bear surrounded by colorful wooden blocks, stacking rings, a wooden car, and puzzle pieces for kids' playtime.](https://directmail.com.au/wp-content/uploads/image-ticker-Toys-300x300.jpg)Toys Client Stories ## The results speak for themselves. BBC has been with DMC for 8 years now, from Richmond to Heidelberg and now Epping. Over that whole time, they’ve never felt like just another 3PL, DMC always felt like a genuine extension of our team. They’re a great family run business with great people and that personal contact makes a huge difference. We’ve loved working with Tanya, Danny, Billie, Rick and plenty of others over the years, and that support has been a big part of our journey! As we’ve grown, DMC has grown with us. They’ve helped us level up with more structure, systems and processes, while still being accommodating from day one when we were smaller and figuring things out. That’s what makes them different, it never feels like a rigid setup where you have to do things their way only. They work with your business, adapt where needed, and always find a way to get it done. The Epping setup in particular has been amazing and shows they’re continuing to evolve with the times while keeping the same great service. — 3PL Retail Working with Tanya, Peter and the Team at DMC has been an absolute pleasure, over the past 15 years. We were first introduced through a combination of word of mouth and online research, and from the very beginning, DMC stood out as a trusted and capable business partner. No matter the challenge, DMC are always ready with solutions—practical, thoughtful, and tailored to suit both our business needs and our customers. Their ability to collaborate seamlessly with our retail clients has made a significant difference, and their proactive approach—constantly bringing new ideas and improvements to the table—ensures we are always evolving and staying ahead. We would highly recommend them to anyone looking for a 3PL partner who is professional, affordable, and reliable. — 3PL Retail/EDI We’ve worked with DMC for many years, and they’ve been a key part of Prene’s operational growth. Moving to DMC allowed us to shift our focus from working in the business to working on it, which has been invaluable. The team is approachable, collaborative, and genuinely invested in our brand. Over time, the relationship has become a very personal one, and we value their ongoing support. — 3PL Retail DMC manages our client fulfilment through integrated ordering systems that handle stock, backorders, invoicing and operational reporting. Their support covers storage, daily order processing and high-volume campaign execution — including printing, addressing, folding, insertion and postal lodgement. — Automotive Marketing Agency They’ve never felt like just another 3PL — DMC has always operated as a genuine extension of our team. Their reliability and consistency make a real difference to our day-to-day operations. — Fashion Retailer We originally found Direct Mail Corporation while looking for a 3PL solution. Rang around, met with a couple and decided DMC was for us. We have been working together for 7 years now and it’s been a great experience. The team are very easy to work with, communicate well and run a good operation. We definitely recommend them. — 3PL wholesale No matter the challenge, DMC always find a way to make it work. Their flexibility and reliability have been a huge support to our operations. — Beauty Retailer Moving to DMC allowed us to shift our focus from working in the business to working on it, which has been invaluable. The team is approachable, collaborative & genuinely invested in our brand. — Automotive Brand Nothing is too much trouble when it comes to these guys. Starting an online business can be daunting, so it's really great to know that we can turn to this A+ team. I completely recommend. Keep up the great work DMC! — Pet Products Retailer The team are very easy to work with and consistently deliver on what they promise. We know our orders are being handled properly. — Car Parts Retailer ### Switch without disruption. Changing pick, pack, send providers does not need to interrupt your business. We manage the transition carefully so you can move across with confidence. Where It All Happens ## Our Locations. ### Heidelberg Head Office 26 Dougharty Road Heidelberg West 3081 [ Get Directions ](https://maps.app.goo.gl/vquscbz637e36TnQ6) ### Epping Gate B 24 Jersey Drive Epping 3076 [ Get Directions ](https://maps.app.goo.gl/bTu61Br2BhXMRc2S6) ![](https://directmail.com.au/wp-content/uploads/6d078d47516370a617b268c64e8b8bb82a40000b-768x1152.jpg)![](https://directmail.com.au/wp-content/uploads/bulk_mail_hero.jpg) #### 01. #### We handle system integration We connect your store and pick, pack, send workflow so orders keep moving properly. #### 02. #### We manage inventory transition We help coordinate stock transfer and setup to reduce friction during the move. #### 03. #### Built to protect continuity Our pick, pack, send onboarding process is designed to minimise disruption and keep your business operational. Why DMC ## What we handle. Your entire pick, pack, send workflow, managed in one place. #### Inventory Receiving Stock received and logged into our system. Plus, we'll alert you when your stock runs low. #### Secure Storage We take security seriously. All warehouses have CCTV and 24-hour monitoring. #### Order Processing Orders automatically flow from your store to our efficient WMS system. We can do same-day dispatch. #### Pick & Pack Accurate, efficient picking and careful packing for every order, including oversized products. #### Dispatch Fast shipping through trusted courier networks. We offer a choice of carriers. #### Returns Processing Efficient handling of customer returns and restocking. Platform Integrations ## Seamlessly connect your eCommerce stack. Integrate with leading eCommerce platforms and carriers for real-time order syncing, inventory visibility and streamlined fulfilment. [ View all Integrations ](/integrations/) ![DirectMail Integration with Woo](https://directmail.com.au/wp-content/uploads/Logo_Woo-1.svg) ![Direct Mail 3PL integrates with Shopify](https://directmail.com.au/wp-content/uploads/Logo_Shopify-300x108.png) ![Direct Mail 3PL integrates with Oracle NetSuite](https://directmail.com.au/wp-content/uploads/Logo_Oracle-300x131.png) ![Direct Mail 3PL integrates with Neto](https://directmail.com.au/wp-content/uploads/Logo_Neto-300x208.png) ![Direct Mail 3PL integrates with MYOB](https://directmail.com.au/wp-content/uploads/Logo_MYOB-300x143.png) ![Direct Mail 3PL integrates with MAROPOST](https://directmail.com.au/wp-content/uploads/Logo_Maripost-300x96.png) ![Direct Mail 3PL integrates with Indigo8](https://directmail.com.au/wp-content/uploads/Logo_Indigo-300x179.png) ![Direct Mail 3PL integrates with EDI PLUS](https://directmail.com.au/wp-content/uploads/Logo_EDI-Plus-300x90.png) ![Direct Mail 3PL integrates with CIN7](https://directmail.com.au/wp-content/uploads/Logo_CIN7-300x120.png) ![DirectMail Integration with Apparel Magic](https://directmail.com.au/wp-content/uploads/Logo_Apparel-Magic-2.svg) It Starts with the Right Connection ## Are we a good fit? Our 3PL fulfilment services are ideal for: - Growing eCommerce brands - Businesses shipping 300+ orders per month - Brands ready to outsource fulfilment operations - Companies looking to improve delivery experience (We're not ideal for one-off or very low-volume shipping.) ![Smiling woman in a pink safety vest stands in a warehouse aisle holding a notebook.](https://directmail.com.au/wp-content/uploads/good-fit.png) --- ### [Order Fulfilment](https://directmail.com.au/lp/order-fulfilment/) **Published:** July 20, 2026 **Author:** Fiona Mackenzie **Content:** # Fast, Accurate, Scalable Order Fulfilment. Outsource your order fulfilment to Melbourne's experienced team. Eliminate delays, errors and bottlenecks from our Epping and Heidelberg warehouses since 1994. **Get your custom quote:** - Takes 30 seconds - No obligation - We’ll review your needs and get back to you within 1 business day Read our Testimonials Australia-Wide Fulfilment Fast Onboarding Shopify-Friendly ### Get a quick quote "\*" indicates required fields 1Step 1 2Step 2 How many orders do you send per month\*Please select...Minimum 300300-10001000-20002000+ What platform do you sell on?\*Please select...ShopifyWooCommerceAmazoneBayMultiple platformsOther How many items are typically in each order?\*Please select...1 item2–3 items4–5 items6+ items How much stock will you be storing?\*Please select...Less than 5 pallets5–20 pallets20–50 pallets50+ pallets Next What type of fulfilment do you need?\*Please select...eCommerce orders (D2C)B2B / wholesaleBothNot sure yet Do you require scan picking?Please select...YesNoNot sure First Name\* Last Name\* Company\* Email Address\* Phone\* We’ll review your requirements and respond within one business day. Your details will only be used to manage your enquiry. Previous Request Quote Our Solution ## Outgrowing your current logistics? Late dispatch, picking errors and operational bottlenecks don't just slow you down — they cost you customers. DMC's Melbourne-based order fulfilment team eliminates these problems for growing eCommerce brands, dispatching from Epping and Heidelberg. ### Faster Dispatch Orders picked, packed and dispatched from our Melbourne warehouses so your customers receive purchases sooner — and come back again. ### Fewer Fulfilment Errors Accurate, efficient order fulfilment from our Epping and Heidelberg warehouses reduces costly mistakes and returns. ### Scale Without Hiring Handle seasonal spikes and increasing order volumes without hiring or expanding infrastructure. ### Better Delivery Experience Reliable dispatch and tracking improve customer satisfaction and post-purchase experience. ### Simplified Returns Streamlined returns processing keeps customers happy, brand reputations protected and inventory moving. ### More Time To Grow Step away from packing tables and focus on growing your business. Our Melbourne order fulfilment team will take care of the rest. ![Warehouse packing area with a worker sealing a box on a curved conveyor; tall shelves and pallets fill the background under a DMC sign.](https://directmail.com.au/wp-content/uploads/DMC-3PL-From-stock-in-to-orders-out-v2.webp) \+ Years Experience \+ Orders Dispatched Daily \+ Active Clients %+ Fulfilment Accuracy Industries ## We support eCommerce brands across a wide range of industries. ![Stack of folded sweatshirts in cream, gray, navy, olive, and black with a beige baseball cap and a wooden hanger on a gray surface.](https://directmail.com.au/wp-content/uploads/image-ticker-Apparel-Image-300x300.jpg)Apparel ![Neutral-colored baby care set including plush bunny, feeding bottle, stackable rings, bib, soft booties, and a folded blanket in soft beige tones.](https://directmail.com.au/wp-content/uploads/image-ticker-Baby-300x300.jpg)Baby & Kids ![Assorted pink skincare and beauty products on a marble surface, including pumps, droppers, jars, and flowers in a soft, elegant arrangement.](https://directmail.com.au/wp-content/uploads/image-ticker-Beauty-300x300.jpg)Beauty ![Laptop, tablet, and smartphone showing UI layouts with a white cloud download icon and a blue card, symbolizing cloud storage and digital payments.](https://directmail.com.au/wp-content/uploads/image-ticker-Digital-300x300.jpg)Digital ![Neutral-toned gift set: beige and gray envelopes with blank cards and a silk ribbon beside a small wrapped gift with a bow](https://directmail.com.au/wp-content/uploads/image-ticker-Gift-Cards-300x300.jpg)Gift Cards ![Gray first aid kit with white cross, surrounded by medical supplies (bandages, tape, thermometer, pills, gauze) for emergencies.](https://directmail.com.au/wp-content/uploads/image-ticker-Health-300x300.jpg)Healthcare ![Basket of dog toys and supplies including a plush dog, blue ball, rope toy, and brush with a gray pet bowl, leashes, and a bone-shaped chew toy nearby](https://directmail.com.au/wp-content/uploads/image-ticker-Pets-300x300.jpg)Pet ![Roll of gray yoga mat with navy sneakers, a blue water bottle, dumbbells, and a tennis ball laid out for workout.](https://directmail.com.au/wp-content/uploads/image-ticker-Sporting-300x300.jpg)Sporting Goods ![Black over-ear headphones beside a wireless charger, a smartphone, a tablet, and a braided USB-C cable.](https://directmail.com.au/wp-content/uploads/image-ticker-Tech-300x300.jpg)Tech ![Soft brown teddy bear surrounded by colorful wooden blocks, stacking rings, a wooden car, and puzzle pieces for kids' playtime.](https://directmail.com.au/wp-content/uploads/image-ticker-Toys-300x300.jpg)Toys Client Stories ## The results speak for themselves. BBC has been with DMC for 8 years now, from Richmond to Heidelberg and now Epping. Over that whole time, they’ve never felt like just another 3PL, DMC always felt like a genuine extension of our team. They’re a great family run business with great people and that personal contact makes a huge difference. We’ve loved working with Tanya, Danny, Billie, Rick and plenty of others over the years, and that support has been a big part of our journey! As we’ve grown, DMC has grown with us. They’ve helped us level up with more structure, systems and processes, while still being accommodating from day one when we were smaller and figuring things out. That’s what makes them different, it never feels like a rigid setup where you have to do things their way only. They work with your business, adapt where needed, and always find a way to get it done. The Epping setup in particular has been amazing and shows they’re continuing to evolve with the times while keeping the same great service. — 3PL Retail Working with Tanya, Peter and the Team at DMC has been an absolute pleasure, over the past 15 years. We were first introduced through a combination of word of mouth and online research, and from the very beginning, DMC stood out as a trusted and capable business partner. No matter the challenge, DMC are always ready with solutions—practical, thoughtful, and tailored to suit both our business needs and our customers. Their ability to collaborate seamlessly with our retail clients has made a significant difference, and their proactive approach—constantly bringing new ideas and improvements to the table—ensures we are always evolving and staying ahead. We would highly recommend them to anyone looking for a 3PL partner who is professional, affordable, and reliable. — 3PL Retail/EDI We’ve worked with DMC for many years, and they’ve been a key part of Prene’s operational growth. Moving to DMC allowed us to shift our focus from working in the business to working on it, which has been invaluable. The team is approachable, collaborative, and genuinely invested in our brand. Over time, the relationship has become a very personal one, and we value their ongoing support. — 3PL Retail DMC manages our client fulfilment through integrated ordering systems that handle stock, backorders, invoicing and operational reporting. Their support covers storage, daily order processing and high-volume campaign execution — including printing, addressing, folding, insertion and postal lodgement. — Automotive Marketing Agency They’ve never felt like just another 3PL — DMC has always operated as a genuine extension of our team. Their reliability and consistency make a real difference to our day-to-day operations. — Fashion Retailer We originally found Direct Mail Corporation while looking for a 3PL solution. Rang around, met with a couple and decided DMC was for us. We have been working together for 7 years now and it’s been a great experience. The team are very easy to work with, communicate well and run a good operation. We definitely recommend them. — 3PL wholesale No matter the challenge, DMC always find a way to make it work. Their flexibility and reliability have been a huge support to our operations. — Beauty Retailer Moving to DMC allowed us to shift our focus from working in the business to working on it, which has been invaluable. The team is approachable, collaborative & genuinely invested in our brand. — Automotive Brand Nothing is too much trouble when it comes to these guys. Starting an online business can be daunting, so it's really great to know that we can turn to this A+ team. I completely recommend. Keep up the great work DMC! — Pet Products Retailer The team are very easy to work with and consistently deliver on what they promise. We know our orders are being handled properly. — Car Parts Retailer ### Switch without disruption. Changing bulk order fulfilment providers does not need to interrupt your business. We manage the transition carefully so you can move across with confidence. Where It All Happens ## Our Locations. ### Heidelberg Head Office 26 Dougharty Road Heidelberg West 3081 [ Get Directions ](https://maps.app.goo.gl/vquscbz637e36TnQ6) ### Epping Gate B 24 Jersey Drive Epping 3076 [ Get Directions ](https://maps.app.goo.gl/bTu61Br2BhXMRc2S6) ![](https://directmail.com.au/wp-content/uploads/6d078d47516370a617b268c64e8b8bb82a40000b-768x1152.jpg)![](https://directmail.com.au/wp-content/uploads/bulk_mail_hero.jpg) #### 01. #### We handle system integration We connect your store and pick, pack, send workflow so orders keep moving properly. #### 02. #### We manage inventory transition We help coordinate stock transfer and setup to reduce friction during the move. #### 03. #### Built to protect continuity Our order fulfilment onboarding process is designed to minimise disruption and keep your business operational. Why DMC ## What we handle. Your entire order fulfilment workflow, managed in one place. #### Inventory Receiving Stock received and logged into our order fulfilment system across our Melbourne facilities. We'll alert you when stock runs low. #### Secure Storage Products stored securely in our Melbourne warehouses, organised and ready for accurate order fulfilment. #### Order Processing Every order processed quickly and accurately through our Melbourne WMS system. Same-day dispatch available. #### Pick & Pack Each order picked and packed with care by our Melbourne team — accurate, efficient and built for high order volumes. #### Dispatch Fast, reliable dispatch through trusted courier networks from our Epping and Heidelberg facilities. Choice of carriers available. #### Returns Processing Streamlined returns handling and restocking for every order, managed from our Melbourne fulfilment facilities. Platform Integrations ## Seamlessly connect your eCommerce stack. Integrate with leading eCommerce platforms and carriers for real-time order syncing, inventory visibility and streamlined fulfilment. [ View all Integrations ](/integrations/) ![DirectMail Integration with Woo](https://directmail.com.au/wp-content/uploads/Logo_Woo-1.svg) ![Direct Mail 3PL integrates with Shopify](https://directmail.com.au/wp-content/uploads/Logo_Shopify-300x108.png) ![Direct Mail 3PL integrates with Oracle NetSuite](https://directmail.com.au/wp-content/uploads/Logo_Oracle-300x131.png) ![Direct Mail 3PL integrates with Neto](https://directmail.com.au/wp-content/uploads/Logo_Neto-300x208.png) ![Direct Mail 3PL integrates with MYOB](https://directmail.com.au/wp-content/uploads/Logo_MYOB-300x143.png) ![Direct Mail 3PL integrates with MAROPOST](https://directmail.com.au/wp-content/uploads/Logo_Maripost-300x96.png) ![Direct Mail 3PL integrates with Indigo8](https://directmail.com.au/wp-content/uploads/Logo_Indigo-300x179.png) ![Direct Mail 3PL integrates with EDI PLUS](https://directmail.com.au/wp-content/uploads/Logo_EDI-Plus-300x90.png) ![Direct Mail 3PL integrates with CIN7](https://directmail.com.au/wp-content/uploads/Logo_CIN7-300x120.png) ![DirectMail Integration with Apparel Magic](https://directmail.com.au/wp-content/uploads/Logo_Apparel-Magic-2.svg) It Starts with the Right Connection ## Are we a good fit? Our 3PL fulfilment services are ideal for: - Growing eCommerce brands - Businesses shipping 300+ orders per month - Brands ready to outsource fulfilment operations - Companies looking to improve delivery experience (We're not ideal for one-off or very low-volume shipping.) ![Smiling woman in a pink safety vest stands in a warehouse aisle holding a notebook.](https://directmail.com.au/wp-content/uploads/good-fit.png) --- ### [eCommerce Fulfilment](https://directmail.com.au/lp/ecommerce-fulfilment/) **Published:** July 20, 2026 **Author:** Fiona Mackenzie **Content:** # Fast, Competitive eCommerce Fulfilment. Trusted Melbourne eCommerce fulfilment for growing online retailers. Fast, accurate pick, pack and dispatch from our Epping and Heidelberg warehouses since 1994. **Get your custom quote:** - Takes 30 seconds - No obligation - We’ll review your needs and get back to you within 1 business day Read our Testimonials Australia-Wide Fulfilment Fast Onboarding Shopify-Friendly ### Get a quick quote "\*" indicates required fields 1Step 1 2Step 2 How many orders do you send per month\*Please select...Minimum 300300-10001000-20002000+ What platform do you sell on?\*Please select...ShopifyWooCommerceAmazoneBayMultiple platformsOther How many items are typically in each order?\*Please select...1 item2–3 items4–5 items6+ items How much stock will you be storing?\*Please select...Less than 5 pallets5–20 pallets20–50 pallets50+ pallets Next What type of fulfilment do you need?\*Please select...eCommerce orders (D2C)B2B / wholesaleBothNot sure yet Do you require scan picking?Please select...YesNoNot sure First Name\* Last Name\* Company\* Email Address\* Phone\* We’ll review your requirements and respond within one business day. Your details will only be used to manage your enquiry. Previous Request Quote Our Solution ## Outgrowing your current logistics? Late dispatch, picking errors and operational bottlenecks don't just slow you down — they cost you customers. Our Melbourne-based eCommerce fulfilment team has the experience and capacity to fix that, operating from Epping and Heidelberg since 1994. ### Faster Dispatch We process orders quickly so your customers receive purchases sooner – and come back again. ### Fewer Fulfilment Errors Reliable, high-volume order processing with consistent accuracy and fast turnaround. ### Scale Without Hiring Handle seasonal spikes and increasing order volumes without hiring or expanding infrastructure. ### Better Delivery Experience Reliable dispatch and tracking improve customer satisfaction and post-purchase experience. ### Simplified Returns Streamlined returns processing keeps customers happy, brand reputations protected and inventory moving. ### More Time To Grow Step away from packing tables and focus on growing your store. Our Melbourne eCommerce fulfilment team will take care of the rest. ![Warehouse worker in a bright vest opens a cardboard box, revealing packaged items and a 'Thank you' card on a steel table.](https://directmail.com.au/wp-content/uploads/DMC-Pick-pack-packing-presentation.jpg) \+ Years Experience \+ Orders Dispatched Daily \+ Active Clients %+ Fulfilment Accuracy Industries ## We support eCommerce brands across a wide range of industries. ![Stack of folded sweatshirts in cream, gray, navy, olive, and black with a beige baseball cap and a wooden hanger on a gray surface.](https://directmail.com.au/wp-content/uploads/image-ticker-Apparel-Image-300x300.jpg)Apparel ![Neutral-colored baby care set including plush bunny, feeding bottle, stackable rings, bib, soft booties, and a folded blanket in soft beige tones.](https://directmail.com.au/wp-content/uploads/image-ticker-Baby-300x300.jpg)Baby & Kids ![Assorted pink skincare and beauty products on a marble surface, including pumps, droppers, jars, and flowers in a soft, elegant arrangement.](https://directmail.com.au/wp-content/uploads/image-ticker-Beauty-300x300.jpg)Beauty ![Laptop, tablet, and smartphone showing UI layouts with a white cloud download icon and a blue card, symbolizing cloud storage and digital payments.](https://directmail.com.au/wp-content/uploads/image-ticker-Digital-300x300.jpg)Digital ![Neutral-toned gift set: beige and gray envelopes with blank cards and a silk ribbon beside a small wrapped gift with a bow](https://directmail.com.au/wp-content/uploads/image-ticker-Gift-Cards-300x300.jpg)Gift Cards ![Gray first aid kit with white cross, surrounded by medical supplies (bandages, tape, thermometer, pills, gauze) for emergencies.](https://directmail.com.au/wp-content/uploads/image-ticker-Health-300x300.jpg)Healthcare ![Basket of dog toys and supplies including a plush dog, blue ball, rope toy, and brush with a gray pet bowl, leashes, and a bone-shaped chew toy nearby](https://directmail.com.au/wp-content/uploads/image-ticker-Pets-300x300.jpg)Pet ![Roll of gray yoga mat with navy sneakers, a blue water bottle, dumbbells, and a tennis ball laid out for workout.](https://directmail.com.au/wp-content/uploads/image-ticker-Sporting-300x300.jpg)Sporting Goods ![Black over-ear headphones beside a wireless charger, a smartphone, a tablet, and a braided USB-C cable.](https://directmail.com.au/wp-content/uploads/image-ticker-Tech-300x300.jpg)Tech ![Soft brown teddy bear surrounded by colorful wooden blocks, stacking rings, a wooden car, and puzzle pieces for kids' playtime.](https://directmail.com.au/wp-content/uploads/image-ticker-Toys-300x300.jpg)Toys Client Stories ## The results speak for themselves. BBC has been with DMC for 8 years now, from Richmond to Heidelberg and now Epping. Over that whole time, they’ve never felt like just another 3PL, DMC always felt like a genuine extension of our team. They’re a great family run business with great people and that personal contact makes a huge difference. We’ve loved working with Tanya, Danny, Billie, Rick and plenty of others over the years, and that support has been a big part of our journey! As we’ve grown, DMC has grown with us. They’ve helped us level up with more structure, systems and processes, while still being accommodating from day one when we were smaller and figuring things out. That’s what makes them different, it never feels like a rigid setup where you have to do things their way only. They work with your business, adapt where needed, and always find a way to get it done. The Epping setup in particular has been amazing and shows they’re continuing to evolve with the times while keeping the same great service. — 3PL Retail Working with Tanya, Peter and the Team at DMC has been an absolute pleasure, over the past 15 years. We were first introduced through a combination of word of mouth and online research, and from the very beginning, DMC stood out as a trusted and capable business partner. No matter the challenge, DMC are always ready with solutions—practical, thoughtful, and tailored to suit both our business needs and our customers. Their ability to collaborate seamlessly with our retail clients has made a significant difference, and their proactive approach—constantly bringing new ideas and improvements to the table—ensures we are always evolving and staying ahead. We would highly recommend them to anyone looking for a 3PL partner who is professional, affordable, and reliable. — 3PL Retail/EDI We’ve worked with DMC for many years, and they’ve been a key part of Prene’s operational growth. Moving to DMC allowed us to shift our focus from working in the business to working on it, which has been invaluable. The team is approachable, collaborative, and genuinely invested in our brand. Over time, the relationship has become a very personal one, and we value their ongoing support. — 3PL Retail DMC manages our client fulfilment through integrated ordering systems that handle stock, backorders, invoicing and operational reporting. Their support covers storage, daily order processing and high-volume campaign execution — including printing, addressing, folding, insertion and postal lodgement. — Automotive Marketing Agency They’ve never felt like just another 3PL — DMC has always operated as a genuine extension of our team. Their reliability and consistency make a real difference to our day-to-day operations. — Fashion Retailer We originally found Direct Mail Corporation while looking for a 3PL solution. Rang around, met with a couple and decided DMC was for us. We have been working together for 7 years now and it’s been a great experience. The team are very easy to work with, communicate well and run a good operation. We definitely recommend them. — 3PL wholesale No matter the challenge, DMC always find a way to make it work. Their flexibility and reliability have been a huge support to our operations. — Beauty Retailer Moving to DMC allowed us to shift our focus from working in the business to working on it, which has been invaluable. The team is approachable, collaborative & genuinely invested in our brand. — Automotive Brand Nothing is too much trouble when it comes to these guys. Starting an online business can be daunting, so it's really great to know that we can turn to this A+ team. I completely recommend. Keep up the great work DMC! — Pet Products Retailer The team are very easy to work with and consistently deliver on what they promise. We know our orders are being handled properly. — Car Parts Retailer ### Switch without disruption. Changing eCommerce fulfilment providers does not need to interrupt your business. We manage the transition carefully so you can move across with confidence. Where It All Happens ## Our Locations. ### Heidelberg Head Office 26 Dougharty Road Heidelberg West 3081 [ Get Directions ](https://maps.app.goo.gl/vquscbz637e36TnQ6) ### Epping Gate B 24 Jersey Drive Epping 3076 [ Get Directions ](https://maps.app.goo.gl/bTu61Br2BhXMRc2S6) ![](https://directmail.com.au/wp-content/uploads/3e1564a83cbffa48fc98f137d680548ca19ed9a8-768x512.jpg)![](https://directmail.com.au/wp-content/uploads/order_fulfilment_hero-768x577.jpg) #### 01. #### We handle system integration We connect your store and eCommerce fulfilment workflow so orders keep moving properly. #### 02. #### We manage inventory transition We help coordinate stock transfer and setup to reduce friction during the move. #### 03. #### Built to protect continuity Our eCommerce fulfilment onboarding process is designed to minimise disruption and keep your business operational. Why DMC ## What we handle. Your entire pick, pack, send workflow, managed in one place. #### Inventory Receiving Stock received and logged into our system at our Melbourne facilities. We'll alert you when stock runs low. #### Secure Storage Your products stored securely in our Epping and Heidelberg warehouses, ready for fast dispatch when orders come in. #### Order Processing Orders flow automatically from your Shopify or WooCommerce store into our Melbourne fulfilment workflow. Same-day dispatch available. #### Pick & Pack Every eCommerce order picked and packed accurately by our Melbourne team — the right product, the right packaging, every time. #### Dispatch Fast shipping to your customers across Australia and internationally through trusted courier networks. Choice of carriers available. #### Returns Processing Hassle-free returns handling for your eCommerce customers, managed from our Melbourne facilities. Platform Integrations ## Seamlessly connect your eCommerce stack. We integrate with 40+ leading platforms and courier networks. [ View all Integrations ](/integrations/) ![DirectMail Integration with Woo](https://directmail.com.au/wp-content/uploads/Logo_Woo-1.svg) ![Direct Mail 3PL integrates with Shopify](https://directmail.com.au/wp-content/uploads/Logo_Shopify-300x108.png) ![Direct Mail 3PL integrates with Oracle NetSuite](https://directmail.com.au/wp-content/uploads/Logo_Oracle-300x131.png) ![Direct Mail 3PL integrates with Neto](https://directmail.com.au/wp-content/uploads/Logo_Neto-300x208.png) ![Direct Mail 3PL integrates with MYOB](https://directmail.com.au/wp-content/uploads/Logo_MYOB-300x143.png) ![Direct Mail 3PL integrates with MAROPOST](https://directmail.com.au/wp-content/uploads/Logo_Maripost-300x96.png) ![Direct Mail 3PL integrates with Indigo8](https://directmail.com.au/wp-content/uploads/Logo_Indigo-300x179.png) ![Direct Mail 3PL integrates with EDI PLUS](https://directmail.com.au/wp-content/uploads/Logo_EDI-Plus-300x90.png) ![Direct Mail 3PL integrates with CIN7](https://directmail.com.au/wp-content/uploads/Logo_CIN7-300x120.png) ![DirectMail Integration with Apparel Magic](https://directmail.com.au/wp-content/uploads/Logo_Apparel-Magic-2.svg) It Starts with the Right Connection ## Are we a good fit? Our 3PL fulfilment services are ideal for: - Growing eCommerce brands - Businesses shipping 300+ orders per month - Brands ready to outsource fulfilment operations - Companies looking to improve delivery experience (We're not ideal for one-off or very low-volume shipping.) ![Smiling woman in a pink safety vest stands in a warehouse aisle holding a notebook.](https://directmail.com.au/wp-content/uploads/good-fit.png) --- ### [Competitive 3PL](https://directmail.com.au/lp/switch-3pl-providers/) **Published:** August 12, 2026 **Author:** Fiona Mackenzie **Content:** # Fast, Competitive 3PL Fulfilment. Looking for an alternative to your current 3PL? Get faster, more reliable fulfilment. Get your competitive quote. **Get your custom quote:** - Takes 30 seconds - No obligation - We’ll review your needs and get back to you within 1 business day Read our Testimonials Australia-Wide Fulfilment Fast Onboarding Shopify-Friendly ### Get a quick quote "\*" indicates required fields 1Step 1 2Step 2 How many orders do you send per month\*Please select...Minimum 300300-10001000-20002000+ What platform do you sell on?\*Please select...ShopifyWooCommerceAmazoneBayMultiple platformsOther How many items are typically in each order?\*Please select...1 item2–3 items4–5 items6+ items How much stock will you be storing?\*Please select...Less than 5 pallets5–20 pallets20–50 pallets50+ pallets Next What type of fulfilment do you need?\*Please select...eCommerce orders (D2C)B2B / wholesaleBothNot sure yet Do you require scan picking?Please select...YesNoNot sure First Name\* Last Name\* Company\* Email Address\* Phone\* We’ll review your requirements and respond within one business day. Your details will only be used to manage your enquiry. Previous Request Quote Our Solution ## Outgrowing your current logistics? Late dispatch, picking errors and operational bottlenecks don’t just slow you down - they cost you customers. We fix the problems that hold growing eCommerce brands back. ### Faster Dispatch We process orders quickly so your customers receive purchases sooner – and come back again. ### Fewer Fulfilment Errors Reliable, high-volume order processing with consistent accuracy and fast turnaround. ### Scale Without Hiring Handle seasonal spikes and increasing order volumes without hiring or expanding infrastructure. ### Plastic Wrapping Protective wrapping for catalogues to ensure they arrive in perfect condition. ![](https://directmail.com.au/wp-content/uploads/icon-warehouse.svg) ### Storage & Warehousing Catalogues can be stored on-site and dispatched as needed, reducing delays between print and distribution. ![](https://directmail.com.au/wp-content/uploads/icon-warehouse.svg) ### Distribution & Delivery Delivery via Australia Post or unaddressed letterbox distribution networks depending on your campaign requirements. ![](https://directmail.com.au/wp-content/uploads/icon-warehouse.svg) ![Warehouse worker in a high-visibility vest opens a cardboard box at a cluttered packing station, with a computer and supplies nearby.](https://directmail.com.au/wp-content/uploads/DMC-3PL-Pick-Pack-Fulfilment.jpg) \+ Years Experience \+ Orders Dispatched Daily \+ Active Clients %+ Fulfilment Accuracy Industries ## We support eCommerce brands across a wide range of industries. ![Stack of folded sweatshirts in cream, gray, navy, olive, and black with a beige baseball cap and a wooden hanger on a gray surface.](https://directmail.com.au/wp-content/uploads/image-ticker-Apparel-Image-300x300.jpg)Apparel ![Neutral-colored baby care set including plush bunny, feeding bottle, stackable rings, bib, soft booties, and a folded blanket in soft beige tones.](https://directmail.com.au/wp-content/uploads/image-ticker-Baby-300x300.jpg)Baby & Kids ![Assorted pink skincare and beauty products on a marble surface, including pumps, droppers, jars, and flowers in a soft, elegant arrangement.](https://directmail.com.au/wp-content/uploads/image-ticker-Beauty-300x300.jpg)Beauty ![Laptop, tablet, and smartphone showing UI layouts with a white cloud download icon and a blue card, symbolizing cloud storage and digital payments.](https://directmail.com.au/wp-content/uploads/image-ticker-Digital-300x300.jpg)Digital ![Neutral-toned gift set: beige and gray envelopes with blank cards and a silk ribbon beside a small wrapped gift with a bow](https://directmail.com.au/wp-content/uploads/image-ticker-Gift-Cards-300x300.jpg)Gift Cards ![Gray first aid kit with white cross, surrounded by medical supplies (bandages, tape, thermometer, pills, gauze) for emergencies.](https://directmail.com.au/wp-content/uploads/image-ticker-Health-300x300.jpg)Healthcare ![Basket of dog toys and supplies including a plush dog, blue ball, rope toy, and brush with a gray pet bowl, leashes, and a bone-shaped chew toy nearby](https://directmail.com.au/wp-content/uploads/image-ticker-Pets-300x300.jpg)Pet ![Roll of gray yoga mat with navy sneakers, a blue water bottle, dumbbells, and a tennis ball laid out for workout.](https://directmail.com.au/wp-content/uploads/image-ticker-Sporting-300x300.jpg)Sporting Goods ![Black over-ear headphones beside a wireless charger, a smartphone, a tablet, and a braided USB-C cable.](https://directmail.com.au/wp-content/uploads/image-ticker-Tech-300x300.jpg)Tech ![Soft brown teddy bear surrounded by colorful wooden blocks, stacking rings, a wooden car, and puzzle pieces for kids' playtime.](https://directmail.com.au/wp-content/uploads/image-ticker-Toys-300x300.jpg)Toys Client Stories ## The results speak for themselves. BBC has been with DMC for 8 years now, from Richmond to Heidelberg and now Epping. Over that whole time, they’ve never felt like just another 3PL, DMC always felt like a genuine extension of our team. They’re a great family run business with great people and that personal contact makes a huge difference. We’ve loved working with Tanya, Danny, Billie, Rick and plenty of others over the years, and that support has been a big part of our journey! As we’ve grown, DMC has grown with us. They’ve helped us level up with more structure, systems and processes, while still being accommodating from day one when we were smaller and figuring things out. That’s what makes them different, it never feels like a rigid setup where you have to do things their way only. They work with your business, adapt where needed, and always find a way to get it done. The Epping setup in particular has been amazing and shows they’re continuing to evolve with the times while keeping the same great service. — 3PL Retail Working with Tanya, Peter and the Team at DMC has been an absolute pleasure, over the past 15 years. We were first introduced through a combination of word of mouth and online research, and from the very beginning, DMC stood out as a trusted and capable business partner. No matter the challenge, DMC are always ready with solutions—practical, thoughtful, and tailored to suit both our business needs and our customers. Their ability to collaborate seamlessly with our retail clients has made a significant difference, and their proactive approach—constantly bringing new ideas and improvements to the table—ensures we are always evolving and staying ahead. We would highly recommend them to anyone looking for a 3PL partner who is professional, affordable, and reliable. — 3PL Retail/EDI We’ve worked with DMC for many years, and they’ve been a key part of Prene’s operational growth. Moving to DMC allowed us to shift our focus from working in the business to working on it, which has been invaluable. The team is approachable, collaborative, and genuinely invested in our brand. Over time, the relationship has become a very personal one, and we value their ongoing support. — 3PL Retail DMC manages our client fulfilment through integrated ordering systems that handle stock, backorders, invoicing and operational reporting. Their support covers storage, daily order processing and high-volume campaign execution — including printing, addressing, folding, insertion and postal lodgement. — Automotive Marketing Agency They’ve never felt like just another 3PL — DMC has always operated as a genuine extension of our team. Their reliability and consistency make a real difference to our day-to-day operations. — Fashion Retailer We originally found Direct Mail Corporation while looking for a 3PL solution. Rang around, met with a couple and decided DMC was for us. We have been working together for 7 years now and it’s been a great experience. The team are very easy to work with, communicate well and run a good operation. We definitely recommend them. — 3PL wholesale No matter the challenge, DMC always find a way to make it work. Their flexibility and reliability have been a huge support to our operations. — Beauty Retailer Moving to DMC allowed us to shift our focus from working in the business to working on it, which has been invaluable. The team is approachable, collaborative & genuinely invested in our brand. — Automotive Brand Nothing is too much trouble when it comes to these guys. Starting an online business can be daunting, so it's really great to know that we can turn to this A+ team. I completely recommend. Keep up the great work DMC! — Pet Products Retailer The team are very easy to work with and consistently deliver on what they promise. We know our orders are being handled properly. — Car Parts Retailer ### Switch without disruption. Changing 3PL fulfilment providers does not need to interrupt your business. We manage the transition carefully so you can move across with confidence. Where It All Happens ## Our Locations. ### Heidelberg Head Office 26 Dougharty Road Heidelberg West 3081 [ Get Directions ](https://maps.app.goo.gl/vquscbz637e36TnQ6) ### Epping Gate B 24 Jersey Drive Epping 3076 [ Get Directions ](https://maps.app.goo.gl/bTu61Br2BhXMRc2S6) ![](https://directmail.com.au/wp-content/uploads/6d078d47516370a617b268c64e8b8bb82a40000b-768x1152.jpg)![](https://directmail.com.au/wp-content/uploads/bulk_mail_hero.jpg) #### 01. #### We handle system integration We connect your store and pick, pack, send workflow so orders keep moving properly. #### 02. #### Accuracy & Control We help coordinate stock transfer and setup to reduce friction during the move. #### 03. #### People-Led Service Our pick, pack, send onboarding process is designed to minimise disruption and keep your business operational. Why DMC ## What we handle. Your entire pick, pack, send workflow, managed in one place. #### Inventory Receiving Stock received and logged into our system. Plus, we'll alert you when your stock runs low. #### Secure Storage We take security seriously. All warehouses have CCTV and 24-hour monitoring. #### Order Processing Orders automatically flow from your store to our efficient WMS system. We can do same-day dispatch. #### Pick & Pack Accurate, efficient picking and careful packing for every order, including oversized products. #### Dispatch Fast shipping through trusted courier networks. We offer a choice of carriers. #### Returns Processing Efficient handling of customer returns and restocking. Platform Integrations ## Seamlessly connect your eCommerce stack. Integrate with leading eCommerce platforms and carriers for real-time order syncing, inventory visibility and streamlined fulfilment. [ View all Integrations ](/integrations/) ![DirectMail Integration with Woo](https://directmail.com.au/wp-content/uploads/Logo_Woo-1.svg) ![Direct Mail 3PL integrates with Shopify](https://directmail.com.au/wp-content/uploads/Logo_Shopify-300x108.png) ![Direct Mail 3PL integrates with Oracle NetSuite](https://directmail.com.au/wp-content/uploads/Logo_Oracle-300x131.png) ![Direct Mail 3PL integrates with Neto](https://directmail.com.au/wp-content/uploads/Logo_Neto-300x208.png) ![Direct Mail 3PL integrates with MYOB](https://directmail.com.au/wp-content/uploads/Logo_MYOB-300x143.png) ![Direct Mail 3PL integrates with MAROPOST](https://directmail.com.au/wp-content/uploads/Logo_Maripost-300x96.png) ![Direct Mail 3PL integrates with Indigo8](https://directmail.com.au/wp-content/uploads/Logo_Indigo-300x179.png) ![Direct Mail 3PL integrates with EDI PLUS](https://directmail.com.au/wp-content/uploads/Logo_EDI-Plus-300x90.png) ![Direct Mail 3PL integrates with CIN7](https://directmail.com.au/wp-content/uploads/Logo_CIN7-300x120.png) ![DirectMail Integration with Apparel Magic](https://directmail.com.au/wp-content/uploads/Logo_Apparel-Magic-2.svg) It Starts with the Right Connection ## Are we a good fit? Our 3PL fulfilment services are ideal for: - Growing eCommerce brands - Businesses shipping 300+ orders per month - Brands ready to outsource fulfilment operations - Companies looking to improve delivery experience (We're not ideal for one-off or very low-volume shipping.) ![Smiling woman in a pink safety vest stands in a warehouse aisle holding a notebook.](https://directmail.com.au/wp-content/uploads/good-fit.png) ---